Error (ARM1014) in activation

[techstyle]

When I try to enter my activation number and password, I receive this error message:

"Your purchase is not complete. Please reattempt payment. (ARM1014)"

What gives? I have received confirmation of my successful preorder and an emai notifying me that the game is ready to download.

[JK1985]

I got that to... Still waiting for the reply from support@telltale.....

[BarfHappy]

Same error here, i sent a mail to support too ... let's try the demo anyway...

[chinezegirl]

yep, have the same problem, v. annoying! :confused:

[Junkface]

I'm having exactly the same problem.

[kuodeine]

Hopefully, it'll be sorted out by tonite - perhaps a bad password could cause this?

[Sunny45]

I have the same problem too :confused: .... maybe activation server overload :p

[Jarvichi]

Ditto, careful with trial mode, you can't re-load the saved game... until you activation goes through...

[The Tingler]

Yes, I'm getting the same problem. Presumably it's the same for all pre-ordering guys. So much for preferential treatment. I really hope both a) Telltale sort this out quickly, and b) it's not the same for Episode 2. Otherwise I will be very, very annoyed.

[Tyraa Rane]

Same problem here; still waiting on a reply from Telltale. Hopefully it'll all be figured out soon.

Ah, the wonders of technology...

[techstyle]

problem solved (within the hour)
http://www.telltalegames.com/forums/showthread.php?t=1186

[Krister]

I have the same problem.

[SirViper]

Good to hear that it's being solved :)

[Emily]

I'm going to close this thread since the issue has been resolved.