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Jmalofox
09/05/2009, 04:25 pm
issue-20626

I couldn't unlock the game, Monkey Island: Launch of the Screaming Narwhal, automatically or with the serial number provided by email.

I have sent in a request for a manual unlock today.

I hope to get the manual lock email within two-three days.

Thank you

David E
09/08/2009, 09:47 am
Hi Jmalofox, this ticket has been responded to. You wrote to us during a holiday weekend (and one where a lot of people were working at a trade show in Seattle), so there might have been a longer delay than is normal for our customer support system. Anyway, check your email for your unlock code!

Jmalofox
09/08/2009, 01:37 pm
I have checked the email folder and spam folder now. No manual unlock code has been sent.

David E
09/08/2009, 04:44 pm
Okay. I found the response and sent it to you via PM.