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View Full Version : Too high shipping price

Sanin92
09/18/2009, 01:29 pm
Dear people of telltale,

As much as I love the work you are doing, I really just can't handle the shipping prices for the free collectors dvds to my country, and I'm really sorry to bother you here again after I've already sent you this per support, but I never got an accurate answer.

The shipping to bosnia (where I live, of course) are about 65 dollar!That's way way too much.I can't pay that much for shipping, and I don't see why it costs that much.I shipped a lot of things from America and they never costed me more than 20 dollar, not to forget that Bosnia is in no way more away than Germany for which the shipping is only, how much?11 dollar or so?

Even one of your support people said that such a price would be crazy and not possible, but it is, that's the price I get when I want to order something.

Please, if nothing more, tell me why the price has to be that high.

Thank you,
Sanin
David E
09/18/2009, 02:23 pm
Hmm, you're right. It looks like USPS isn't coming up as an option for shipping to Bosnia and Herzegovina for some reason, and that's typically the option that will see the cheaper rates ($11 or $18).

What were you hoping to have shipped? We might be able to figure something out.
Sanin92
09/18/2009, 03:20 pm
Hmm, you're right. It looks like USPS isn't coming up as an option for shipping to Bosnia and Herzegovina for some reason, and that's typically the option that will see the cheaper rates ($11 or $18).

What were you hoping to have shipped? We might be able to figure something out.

Thx for the quick answer David,

Well, the usual I guess, the free collector DVDs for Sam and Max S1 and 2, and I'd probably also wait for Wallace and Gromit DVD too, or if the price couldn't be avoided also ToMI DVD, nothing else. (allthough I was interested in quite some stuffs from the store, but with a price like this, I sure would wait years to be sure I buy everything I need), so: if the 65$ price can somehow be avoided, I'd first get those two collectors dvds of S&M I guess.

Thank you if you can handle anything out for that, if not: still thank you for trying.

Sanin
David E
09/18/2009, 04:36 pm
Okay, I'll try to look into this when I'm back in the office on Monday, Sanin.
Sanin92
09/19/2009, 08:27 am
Ok, I hope you won't forget, thanks!

EDIT: So you don't get anything wrong, the account I buy (bought) my games from is called "Sanin".I use this one only for the forum, in case you need to check my bought games or something.
David E
09/21/2009, 11:19 am
I haven't forgotten! I just sent an inquiry over to our fulfillment center about this. I'll let you know what I hear :)