No answer to my question

[Zenfirg]

I sent you a e-mail about my problem with Sam and Max S2 DVD tracking number about a week ago and I still haven't received an answer so I decided to post here. My issue number is 21698.

[bonnie]

Hi there,
Seems a three headed monkey got hungry and ate my reply to you.

To answer your question in your ticket, International orders usually take 4-6 weeks. You'll have to wait a little longer.

Cheers,
bonnie

[Zenfirg]

Okay thanks for the quick reply!
Can't wait for my DVD