"There was an error on start-up"

[Camor]

hello
when i start the game i have this problem:
http://img299.imageshack.us/img299/3508/001nv9.jpg
i tried reinstalling and then playing again and still i get this error

[Emily]

Try uninstalling and redownloading from http://www.telltalegames.com/download/cultureshock -- could be there was something wrong with the original download.

Also, could you tell us your system specs? Does the computer meet the minimum requirements?

[Kezman]

When I try and start the game it says -

There was an error on startup, Please re-install your game.

I've tried re-installing, I tried redownloading. I dont know what it can be?

my specs are -
Xp Home Edition
AMD 3.6 ghz dual core
4gb ram
400gb hard drive
Geforce 7800 GTX 512mb x2 in Sli mode

[Camor]

no it's still has the same error :(

[Emily]

Could you tell us your computer's specs, please? (Processor speed, amount of memory, video card, sound card, and if it is a laptop or a desktop.)

EDIT: Kezman, I merged your post into this thread since it's the same issue. I will try to find out more about this problem.

[Camor]

i have 3.0 ghz
512 ram
geforce 5200 128mb
soundmax sound card
it is a desktop

[Emily]

Thanks. So your computers have nothing in common. :(

Okay, I'll check with the tech guys about this.

[Kevin]

That message means some part of the game is damaged. Try uninstalling and re-installing. If that doesn't work, re-download the installer from here: http://www.telltalegames.com/demo/cultureshock
and use your order number to re-activate the game.

Thanks,
Kevin