Unable to unlock games

[TK-421]

I downloaded the entire season of Wallace & Gromit, the second Sam & Max season, and the first four Tales of Monkey Island episodes, but so far I haven't been able to unlock any of them. I'm using Windows XP, and tried turning off my firewall without any luck. The error code I'm getting is CONNECTION_ERROR

I first wrote you about the problem last week, but never received a response (most likely because I used a different e-mail). I wrote another mail on Saturday (this time from the e-mail I use for my TellTale account), but so far you haven't responded to that one, either.

So please, if anyone has advice on how to proceed - or if I could just be sent the activation codes I requested in my mail - that would help me enormously.

[David E]

Did you receive an auto-response with a ticket id# when you wrote to support? If you could dig that up, we could look your tickets up right away. It's likely that we did respond, and that the email didn't reach you for some reason.

[TK-421]

Did you receive an auto-response with a ticket id# when you wrote to support? If you could dig that up, we could look your tickets up right away. It's likely that we did respond, and that the email didn't reach you for some reason.

I sure did: issue-22465

[bonnie]

Yep, I got that ticket, I'll pm you with your code. Check your spam and/or junk folders from October 31st.

[TK-421]

Yep, I got that ticket, I'll pm you with your code. Check your spam and/or junk folders from October 31st.

Right, thanks a lot. Nothing in my mail folder - but that's happened to me before. Anyway, I overlooked the mail I sent you earlier: . As I said, I haven't been able to get [I]anything working, so I missed Lair of the Leviathan as well ;)

[bonnie]

hey there,
Just pm:ed you with the contents of our ticket 22338 reply.

Happy unlocking!