Why is it so difficult to install after crash?

[seany187@seanbryant.com]

My computer crashed right after paying and clicking on Download & Install button on the finish page, my card got charged but computer crashed, where the heck do I go to re-install the game since it never got installed in the first place? Why is this process so difficult?

[Maratanos]

you should be able to download the demo, run it, and say "I already purchased this", if I understand correctly. Once you fill out your order info, you can play.

[seany187@seanbryant.com]

thanks getting error wrong passwoed trying to figure it out

[seany187@seanbryant.com]

Figured it out thanks!

[Emily]

Glad you figured it out. :)