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RavenVulcans
01/06/2010, 06:38 pm
So I pre-ordered Tales Of monkey Island and they said when I pre-order them I will get the dvd of all the eps after the last one comes out. So how do I go about that and get it. Just want to know did not know who to talk to about that did not see any links?


Thanks if anyone helps.

Fealiks
01/06/2010, 11:53 pm
The DVD hasn't been released yet. When it's released you'll be able to tell because you'll be snatching it excitedly from the post man.

WinterSnowblind
01/07/2010, 07:40 am
Just to reiterate that, you don't have to do anything, the DVD will be sent to you once it's out. But they're currently putting it together and adding special features, etc. I'm sure the developers will post here when there's information about them going out, but I think most people aren't expecting it to happen for another few months.

Hayden
01/07/2010, 07:47 am
Just pretend, and try to convince yourself, that the DVD will never be completed or that it doesn't exist at all. Then, when you actually do get the DVD in the mail, you can be really excited and think to yourself "Wow! I didn't expect this! What a pleasant surprise!" :D.

Macfly77
01/07/2010, 07:49 am
Just to reiterate that, you don't have to do anything, the DVD will be sent to you once it's out.

Not quite.
Once the DVD is ready, you will get an e-mail informing you of its availability.
Then, it's up to you to place the order and pay for the shipping costs.

Lennie Melvin
01/07/2010, 10:20 am
How much do you reckon shipping to the UK will cost?

coolsome
01/07/2010, 10:29 am
How much do you reckon shipping to the UK will cost?

about £5 or £6 I think

Macfly77
01/07/2010, 10:41 am
How much do you reckon shipping to the UK will cost?

In order to find how much shipping would cost, I would advise you to put a similar item in your shopping cart and proceed to checkout (but do not complete checkout unless you want to purchase that item, of course!).
I just put the Wallace & Gromit DVD in my cart and it looks as though the cheapest shipping option to the UK would be International Priority Mail for $15.75 (other options are FedEx International Economy for $45.08 or FedEx International Priority for $49.18).
At the current exchange rate, that would be £9.88.

guitarsareboring
01/08/2010, 02:08 am
£9.88... ouch, that's quite a lot. I hope it's crammed with extras.

Macfly77
01/08/2010, 05:59 am
To be fair, those rates might be a flat fee up to a certain weight (having shipped a package to London just four days ago, I know USPS offers a flat rate box for international shipping).
I tried with two DVD's in my shopping cart with a UK address and all three shipping rates remained the same.
After that, USPS Priority Mail remains at $15.75 (I tried up to ten DVD's in my shopping cart) whereas FedEx goes up at three, then again after a few more are added).

WinterSnowblind
01/08/2010, 08:00 am
Not quite.
Once the DVD is ready, you will get an e-mail informing you of its availability.
Then, it's up to you to place the order and pay for the shipping costs.

I don't recall having to do this for Sam & Max, but I'll take your word for it.

apenpaap
01/08/2010, 08:06 am
In order to find how much shipping would cost, I would advise you to put a similar item in your shopping cart and proceed to checkout (but do not complete checkout unless you want to purchase that item, of course!).
I just put the Wallace & Gromit DVD in my cart and it looks as though the cheapest shipping option to the UK would be International Priority Mail for $15.75 (other options are FedEx International Economy for $45.08 or FedEx International Priority for $49.18).
At the current exchange rate, that would be £9.88.

Wow, that doesn't sound good, considering I'll be shipping it to Europe too.

DjNDB
01/08/2010, 10:43 am
When I ordered the Sam&Max Season 2 DVD about 15 Month ago it was 11$ to Germany via "USPS International First Class". The Option doesn't show up anymore though.

Something could be wrong as it was back here (http://www.telltalegames.com/forums/showthread.php?t=12246).

When I try the TTG store now I get:
1 DVD: $15.75 - USPS Priority Mail International
3 different DVDs: $32.05 - USPS Priority Mail International
90 x the same DVD $15.75 - USPS Priority Mail International


When I use the USPS cost calculator (http://ircalc.usps.gov/) for
"Germany, Package, 1 Pound (About 4 DVDs)" the cheapest I see is "First-Class Mail® International Package - $10.76".
"Germany, Package, 4 oz (About 1 DVD)" shows me "First-Class Mail® International Package - $3.96".

David E
01/08/2010, 11:45 am
Hey guys, we're looking into it. Thanks for the reports!

Avistew
01/08/2010, 01:16 pm
Yeah, when I tried getting Wallace and Gromit during the sale, the game was a bit under 15 dollars (with the 25% off) but the shipping was over 15 dollars. (To western, southern Canada).

I figured I'd wait until I order ToMI to get W&G as well. But I'm wondering, for future reference, if you preordered, you can order the DVD for free (apart for shipping) any time right? So that I don't have to pay that much for shipping at once, I could wait to have a few DVDs ready and order them all at once...

David E
01/08/2010, 03:50 pm
But I'm wondering, for future reference, if you preordered, you can order the DVD for free (apart for shipping) any time right? So that I don't have to pay that much for shipping at once, I could wait to have a few DVDs ready and order them all at once...

Yes, that's correct. No worries!

PorkLord
01/08/2010, 05:50 pm
I somewhat recall a mention of shipping fees to be paid once the DVD is available. I'm just hoping I can give a new address then, I've moved since first ordering...

David E
01/08/2010, 07:00 pm
Yeah. The DVD redemption occurs on a separate order, so you'll get a chance to enter your correct shipping address when the time comes.

DjNDB
01/20/2010, 03:48 pm
Hey guys, we're looking into it. Thanks for the reports!

Anything new on the DVD shipping prices to Germany?

The cheapest option I get in the TTG Store for "3 x Sam & Max Season Two + Collector's DVD" is still "$32.05 - USPS Priority Mail International".

Any chance of getting "USPS First-Class Mail International Package" as an option?
It is pretty cheap, directly depending on the weight
$1.44 (1 oz.) - $31.40 (64 ozs.)
and should be suitable in most cases:

Maximum weight: 4lbs
Maximum length: 24 inches
Maximum length, + height, + thickness combined: 36 inches

The exact prices are listed here (http://www.usps.com/prices/first-class-mail-international-prices.htm) at the bottom.

labarrettafrax
01/25/2010, 10:35 am
Hello, I wanna change my shipping adress but I can't find where do it in my user page, can you help me please, Thankyou guys!

labarrettafrax
01/25/2010, 10:40 am
I don't wanna loose my monkey dvd!!!

DjNDB
01/25/2010, 10:47 am
I don't wanna loose my monkey dvd!!!

The DVD is still in production. When it is available you will be notified that you can order it for the price of shipping. During that ordering process you can enter the shipping address.

GinnyN
01/25/2010, 11:54 am
Hello, I wanna change my shipping adress but I can't find where do it in my user page, can you help me please, Thankyou guys!

You have to input your shipping address everytime you made an order. And since you have to make a different order for the DVD (Which will cost 0 + shipping if you have all chapters already), don't worry.

labarrettafrax
01/26/2010, 05:05 am
Thankyou guys! I can't wait for my : talesofmonkeyislanddvdlimitededitionspecialcontent supersupercool

have a nice day, byeeeeeee!!!!

bonnie
01/27/2010, 08:26 am
Hi labarrettafrax,
Send me a support ticket at support@telltalegames.com or a pm with your order number and new address and we'll fix it right up.

Cheers,
bonnie

labarrettafrax
01/28/2010, 11:17 am
Hey! thank you all guys!
Ok, I'll send the mail to the support. ;) greate!