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Hyperkinetic_Martian
02/05/2010, 12:02 pm
It's been two weeks since I've ordered a couple of the "Telltale Heart" wristbands and the order status still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info." Are they on back order?

Thank you in advance for your help! :)

Ribs
02/05/2010, 08:09 pm
Did you order it with the W+G DVD? If so, then it turns out they ship together, so wait until the eighth and it should be shipped for ya!

Hyperkinetic_Martian
02/05/2010, 08:58 pm
Sadly, I did not order the W+G DVD. Nothing else was purchased (or donated in this case) besides the wristbands.

jweir
02/05/2010, 09:06 pm
I'd give it another week and then be concerned. That status message means exactly what it says, that it's at the warehouse stage and will be shipped ASAP.

Hyperkinetic_Martian
02/05/2010, 09:54 pm
I'll take that advice then. I just got a little concerned because in the past stuff I ordered that wasn't on back or preorder always shipped out within a week.

Thanks everyone :)

bonnie
02/09/2010, 01:28 pm
Hi Hyperkinetic Martian,
Sorry, while looking into your issue, I was distracted and temporarily forgot about you. Apparently, your order was not communicated to our distribution center and not sent out. I have reshipped your order and you should have your stuff in 3-5 business days.

Sorry for the delay.

Cheers,
bonnie

Hyperkinetic_Martian
02/10/2010, 09:18 pm
Thanks a million Bonnie! :)

Hyperkinetic_Martian
02/16/2010, 07:53 am
Got them yesterday! Twas a holiday I know, but I was out of town from Thursday till yesterday so I didn't get my mail till yesterday Thanks once again for your help! :)