DVD Available for Pre-Order!

[GuruGuru214]

Available in Standard (http://www.telltalegames.com/store/tomi-season-standard-dvd), and Deluxe Edition (http://www.telltalegames.com/store/tomi-chest) including the pre-order Purcell slip cover and several other goodies. Also available are tarot cards (http://www.telltalegames.com/store/tomi-voodoo) and other awesome merch.

Telltale, I freaking love you guys.

[coolsome]

YAY I ordered dulux straight away il check bank acc and see if i got enough 4 others XD

[Gboi!]

It's niiice - now the soundtrack just has to appear down the track to make this bounty of Monkey merchandise even sweeter... :D

[Secret Fawful]

Is there any way we can get larger pictures of the merchandise in the Deluxe version? :D

[GuruGuru214]

I'm also excited that this means that this will (hopefully) be the last thread created about the DVD. Not nearly as excited as I am about the DVD, though.

Although I might be giving the internet too much credit here.

[Jen Kollic]

Soon as I get paid I'm hitting the store! Unless the free shipping deal ends before payday... in which case I'll just have to raid my savings. I want that tankard! (and everything else to boot)

[Fealiks]

So, is this separate from the pre-order DVD?

Edit:
What I mean to say is, if I get the deluxe edition, am I ordering the DVD I already paid for plus all the goodies or am I ordering a separate DVD altogether?

Edit2:
And if I get the deluxe edition and the DVD is the one I already ordered, does that mean it'll be cheaper?

I R SO CANFUSED

[Rather Dashing]

NICE feature set on the DVD!

The Deluxe edition is nice. I'm a sucker for cloth maps.

The shirt and the cup seem to be kind of lazy in product design compared to Telltale's usual amazing work. I generally expect them to do more than slap a logo on something, but okay. I guess people wanted that, though.

Ten cents away from the $50 if I got the Deluxe DVD and a Sam and Max pre-order. That's annoying.

So, the "case file" has morphed into a DVD edition? I guess I can understand that. Was the $15 price tag because the materials are more expensive, or to allow Telltale to offer it continuously? Will it go out of stock like the case files?

[Giant Tope]

ilu telltale

[Threepwood4Life]

What if you pre-ordered back in June do you have to get a copy now or do we get a seperate email for our orders?

[Hayden]

Ahhh! Too much going on at once - Special Edition, Devil's Playhouse, DVD available in regular and deluxe version, tarot cards! Ahhh, my head's gonna explode!

[GuruGuru214]

From what I understand, the Deluxe Edition is just the same DVD you get with the full season purchase with a bunch more goodies. If you didn't pre-order, you can only get the slipcover with the Deluxe Edition, and if you did, you get it with whichever DVD you get. Also, if you look on the main ToMI store page, the Deluxe Edition is listed as $50, so anybody who bought the season is getting their $35 subtracted out.

[Friar]

So, is this separate from the pre-order DVD?

Edit:
What I mean to say is, if I get the deluxe edition, am I ordering the DVD I already paid for plus all the goodies or am I ordering a separate DVD altogether?

Edit2:
And if I get the deluxe edition and the DVD is the one I already ordered, does that mean it'll be cheaper?

I R SO CANFUSED You have not payed for your dvd yet. The DVD is free (after paying the cost of shipping, which has only been payable since midnight i believe). Therefore, the deluxe edition will not offer a further discount.


I have a question with regards to the free shipping: Does it apply to the UK?

[coolsome]

I forgot about custom tax to uk on postage from america last time i had to pay an extra £11 to get poster and bages

[Klink]

My question in regards to the DVD is quite simply this: Will it be using the same DRM/Copy Protection system similar to Sam & Max Seasons 1 & 2 and Strong Bad (just a disc check) or will it be using the system implemented on the Wallace & Gromit DVD (online activation)?

[MusicallyInspired]

Does that pre-order customer price of $14.95 labeled TMI Deluxe Chest mean that I (a pre-orderer) can get all the extras of the Deluxe Edition for just $14.95?

[Friar]

Does that pre-order customer price of $14.95 labeled TMI Deluxe Chest mean that I (a pre-orderer) can get all the extras of the Deluxe Edition for just $14.95?

I believe so. You are entitled to the disk for free (plus shipping), annd this is merely you choosing which version do you want. The standard (with your pre-order cover), or the standard (with the pre-order cover, if you didn't pre-order anyway) with some extras.

[plrichard]

I also want to point out that now the ToMI page in the store says "Tales of Monkey Island Season One" and if I remember correctly, it used to just say "Tales of Monkey Island." I, for one, will be keeping an eye on this.

[Fealiks]

I also want to point out that now the ToMI page in the store says "Tales of Monkey Island Season One" and if I remember correctly, it used to just say "Tales of Monkey Island." I, for one, will be keeping an eye on this.

Hmm, good eye.

[Fealiks]

$32.65 shipping to the UK... yikes.

[Jen Kollic]

$32.65 shipping to the UK... yikes.

Free shipping for orders over $50 applies to international orders too!

ETA: Except for prints.

[coolsome]

lol then id be buying paying $50 to get round paying £32.65

[Friar]

$32.65 shipping to the UK... yikes.
eep! I think i'll go for the Deluxe edition (and other stuff) to bring that total up to $50, so that th shipping virtually pays for itself. That is if it applies to the UK.

[Jen Kollic]

Yeah, but it depends on what you're buying. The deluxe box plus a set of badges would cost less than the deluxe box plus shipping costs to the UK.

[coolsome]

Crap i should have done that

[Avistew]

Free shipping worked to Canada and it said "Free International Shipping" in the shipping options, so I'd say it's international?

What I wonder is, I preordered then ordered the deluxe edition, can I gift my extra slipcase to someone? (Nikkausaur, you can have it if you haven't grabbed one yet :P)

[thin029]

OUCH, 29,90 USD shipping is EXPENSIVE
But I CAN'T LIVE WITHOUT THE DELUXE CHEST OFFER. OMG

[thin029]

Free shipping for orders over $50 applies to international orders too!

I feel stupid:(

[coolsome]

the only thing i really want is the dvd dulux and voodoo cards I got the dulux but thought id wait 4 voodoo cards cos i wanted to wait till my moneys gone back up

[Wizpig]

Great news.

[Brainiac]

Okay, here's my question. Like MI said, presumably any preorder type (like him and I) can just upgrade their order and get the deluxe stuff added on to the regular DVD with slipcase we already get. My question is if we supplement this with, say, the The Devil's Playhouse and another Telltale Heart wristband, does that remove the shipping cost for our preordered ToMI DVD?

[Ignatius]

I got a question, i want to order the Monkey Island DVD and also the Season one of Sam&Max DVD (so to only pay one shipping). But the Monkey Island DVD says Backorder.

What should i do so everything goes according to my cheap plans?

[GozzoMan]

Free shipping for orders over $50 applies to international orders too!

I further confirm! I just ordered: to Italy the shipping by standard USPS international mail was free :)

[coolsome]

i should refund then do agian with sam and max 4 free shipping

[JedExodus]

Ten cents away from the $50 if I got the Deluxe DVD and a Sam and Max pre-order. That's annoying.

YESS!! It's like $35 shipping over here. Have to save it for another day as when I converted the currency it was just that little bit over what i refuse to spend at the moment, even if I added a Season Two case file for the free shipping. I should quit throwing my change in that fountain in town...

[Rather Dashing]

I got a question, i want to order the Monkey Island DVD and also the Season one of Sam&Max DVD (so to only pay one shipping). But the Monkey Island DVD says Backorder.

What should i do so everything goes according to my cheap plans?
Just order it like that. If one item is backordered, so is the entire order. That just means that your entire order will ship when the Tales DVD does in April.

[Avistew]

Okay, here's my question. Like MI said, presumably any preorder type (like him and I) can just upgrade their order and get the deluxe stuff added on to the regular DVD with slipcase we already get. My question is if we supplement this with, say, the The Devil's Playhouse and another Telltale Heart wristband, does that remove the shipping cost for our preordered ToMI DVD?

Yes, it did for me. As long as you reach 50 dollars, excluding prints.

I got a question, i want to order the Monkey Island DVD and also the Season one of Sam&Max DVD (so to only pay one shipping). But the Monkey Island DVD says Backorder.

That doesn't matter. You can still order it, it just won't ship until they have it in stock.

[Ignatius]

Thanx RD and Avistew

[faemir]

Okay just to double check - back in June I pre-ordered ToMI.

-what does this entitle me to
-what more could I potentially get?

[Rather Dashing]

Okay just to double check - back in June I pre-ordered ToMI.

-what does this entitle me to
-what more could I potentially get?
This entitles you to:

The Standard DVD free(shipping not included)+Steve Purcell painting slipcase

OR

Deluxe Edition for $14.95(Shipping not included).

The deluxe edition has a bunch of goodies described on the page, including a pirate coin and a cloth map.

[Jayel]

Free shipping for orders over $50!!??
Ouch, I shouldn't have been so hasty to preorder the devil's playhouse.

edit: just ordered $50 worth of stuff just to get free shipping on the DVD. I'm a victim of marketing
:)

[Avistew]

-what more could I potentially get?

Free shipping if you order over 50 dollars worth of stuff. Make sure to remember to actually include the free DVD or deluxe version in your order, or you won't get it.

[coolsome]

lol to avoid custam charge on post im gona get refund then re order with devils playground and somthing else XD

[GuruGuru214]

I also want to point out that now the ToMI page in the store says "Tales of Monkey Island Season One" and if I remember correctly, it used to just say "Tales of Monkey Island." I, for one, will be keeping an eye on this.

I feel like this was discussed a long time ago. It's always said "Season One" I think Jake or one of the other Telltale staff popped in and said that it was just part of the store's programming.

Also, I'm not really a big Winslow fan, so I find it hard to believe that I have to be the first to point out that the Deluxe Edition comes with Winslow's map. :winslow:

[Brainiac]

I think Jake or one of the other Telltale staff popped in and said that it was just part of the store's programming.

I think Jake or one of the other Telltale staff was just being a big fat liar. :D

[Rather Dashing]

I feel like this was discussed a long time ago. It's always said "Season One" I think Jake or one of the other Telltale staff popped in and said that it was just part of the store's programming.

Also, I'm not really a big Winslow fan, so I find it hard to believe that I have to be the first to point out that the Deluxe Edition comes with Winslow's map. :winslow:
I've been mentioning "cloth map" every chance I get. Should I have clarified whose map it was? =P

[hanged_man]

so if i preorder Sam n Max season 3 (35$) and buy the Monkey Island Special Deluxe Edition (15$) would make me eligible for free "international" shipping ?

[Avistew]

I ordered the deluxe set for two reasons.

a) the coin.

b) the pin of the Century-y-y-y-y!

(Still hoping for the shirt though.)

EDIT: I'm not saying I don't like the rest. The extra voodoo card is neat and cause me to order the rest of the voodoo cards as well. And the cloth map sounds great. I'm just saying that these two are what caused me not to even hesitate.

[Rather Dashing]

I still haven't ordered because I'm staring angrily at the $0.10 until I qualify for free shipping.

On one hand, buying another thing puts me at more than I wanted to spend. On the other, I can get a thing and not pay the shipping charge, effectively making whatever I purchase about $6 less expensive. On the other hand, I don't WANT anything else, so it feels wasteful to just toss a(third!) Sam and Max Season Two Case File on there for the sake of cost.

Grr. Frustrating.

[Avistew]

Well... browse through the store and make sure there is absolutely nothing you want?
Maybe you can get a shirt or something and give it to someone?

[OzzieMonkey]

Awesome, bought the buttons, deluxe DVD, the new Sam and Max, and the mug! I qualify for free shipping! This is too sweet! Just gotta get my Mum/Dad to do the Paypal thing, then I'm all set!

[cmdrkeen2]

I still haven't ordered because I'm staring angrily at the $0.10 until I qualify for free shipping.

On one hand, buying another thing puts me at more than I wanted to spend. On the other, I can get a thing and not pay the shipping charge, effectively making whatever I purchase about $6 less expensive. On the other hand, I don't WANT anything else, so it feels wasteful to just toss a(third!) Sam and Max Season Two Case File on there for the sake of cost.

Grr. Frustrating.

I put the new Sam and Max in my cart and it said I was 15.05 left to get free shipping, and then I added the 14.95 deluxe DVD and it said eligible for free shipping. I assume they changed it sometime so that it rounds up now, based on the fact that most customers are gonna be ordering that combination today and they wouldn't want everybody staring at the $0.10 thing. I'm gonna get the standard DVD myself, with a shirt to cancel out the shipping instead.

[GuruGuru214]

I put the new Sam and Max in my cart and it said I was 15.05 left to get free shipping, and then I added the 14.95 deluxe DVD and it said eligible for free shipping. I assume they changed it sometime so that it rounds up now, based on the fact that most customers are gonna be ordering that combination today and they wouldn't want everybody staring at the $0.10 thing. I'm gonna get the standard DVD myself, with a shirt to cancel out the shipping instead.

Yep, I just tried this, and it does work. I already bought mine and I'll be picking up season 3 later on, though.

Leave it to Telltale to not let ten cents get between you and free shipping.

[Mike Haley]

I had been meaning to burn some money. I just ordered Tales of Monkey Island Deluxe Edition and Sam & Max: The Devil's Playhouse. The total came to $49.90, and still qualified for free shipping. I passed on some of the other new merchandise for now, but some of that stuff is tempting.

[Rather Dashing]

I put the new Sam and Max in my cart and it said I was 15.05 left to get free shipping, and then I added the 14.95 deluxe DVD and it said eligible for free shipping. I assume they changed it sometime so that it rounds up now, based on the fact that most customers are gonna be ordering that combination today and they wouldn't want everybody staring at the $0.10 thing. I'm gonna get the standard DVD myself, with a shirt to cancel out the shipping instead.
Oh wow! It changed! Telltale is awesome!

[JedExodus]

Oh wow! It changed! Telltale is awesome!

...shit. I was a bit too eager to buy. At least I just got the single season instead of buying extra stuff

[GaryCXJk]

Oh Telltale Games, why dost thou taunt me so much?

[Avistew]

...shit. I was a bit too eager to buy. At least I just got the single season instead of buying extra stuff

If you ordered something that would now qualify you for free shipping, I'm sure you can write to them and ask nicely.

[Shale]

Ordered the DVD (regular edition), the Tarot, Sam & Max Season 2, and the signed Purcell poster because, really, why not?

Telltale, you own me.

[CaptKevinKID]

Just ordered:


Tales of Monkey Island Deluxe Edition

Tales of Monkey Island Voodoo Card Set

Tales of Monkey Island Drinking Vessel


You qualify! $54.85c in English pounds that's £34.87p :eek: :D

That is a great save and I get more for my money. :guybrush:

[Avistew]

Wait, you ordered the Monkey Island DVD twice? You're allowed to do that?

[CaptKevinKID]

Wait, you ordered the Monkey Island DVD twice? You're allowed to do that?

No just the once, I don't know why I put that on the list, anyway its been corrected now.

[OzzieMonkey]

So, I know that the DVD comes with the Earl Boen update of chapter 1, but does that mean there won't be a downloadable version either?

[Rather Dashing]

So, I know that the DVD comes with the Earl Boen update of chapter 1, but does that mean there won't be a downloadable version either?
They've said there will be. It's just been slower in the making than was expected.

[plrichard]

Is anyone else mildly unnerved by the fact that when you choose the Deluxe version from the store it shows up as $49.95 in your cart and if you go to "Standard DVD" first you have the option of picking a deluxe version for $14.95? Are we sure we're getting the same thing here?

[Rather Dashing]

Is anyone else mildly unnerved by the fact that when you choose the Deluxe version from the store it shows up as $49.95 in your cart and if you go to "Standard DVD" first you have the option of picking a deluxe version for $14.95? Are we sure we're getting the same thing here?
Yes we are. The $49.95 Deluxe Edition price is for the people that haven't already bought the season yet, hence the $35 price difference.

[plrichard]

Yeah, I realized that and went ahead and ordered (the exact same order as you RD, in fact, which I was mainly holding off on because of the last 10 cents). It just seemed weird because usually things are updated in the cart or even in the store if you are automatically eligible for a discount.

EDIT: Ugh, I also could've just looked at the blog, oh well, sorry everyone.

[GuruGuru214]

I've been mentioning "cloth map" every chance I get. Should I have clarified whose map it was? =P

Naw, it's just that the Winslow fanaticism is (or was) so thick around here, I'm surprised nobody's spazzed out over it yet.

[metroidreborn]

Okay, I have a slight problem. When I saw the DVD was now available, my inner child took over and I immediately ordered the DVD with slipcover. Then I saw the deluxe version with a discount since I pre-ordered and ordered it. I would like to know if there is a way to cancel my previous order. It's not that big of a deal because the final price is only slightly over $25, but I was just wondering. Regardless, way to go telltale, you guys always get the job done great.

[GuruGuru214]

You might want to send an e-mail to Telltale support for that one.

[metroidreborn]

You might want to send an e-mail to Telltale support for that one.

Yeah, that would probably be best. Thanks for the reply.

[adventureaddict]

Woo! I got:

TMI Deluxe Edition
Sam&Max Season 3
Tarot Cards
And the Case File from S&M2

Happy days!

[azza29]

Ouch postage prices have really shot up. When I ordered the first season of Sam & Max postage to Australia was only $10, this time for the ToMI DVD it was going to be $34. Problem solved by purchasing Season 3 of Sam & Max however...

[Kroms]

So, couple of questions...

Has the game been touched-up? There's little things like the end of Spinner Cay having dimmer stars than the opening of Leviathan's (the scene with the manatee), or some low-res clouds occasionally for what I assume is MB-related reasons.

Also, is it just me or have the character models been given a minor upgrade? Or is that just for the cover? (Morgan having shadows, Elaine looking younger, etc).

[nachtritter]

Somebody posted this on Facebook. I thought it was relevant:

"I have to note I now kinda regret pre-ordering the game.
If I order the regular DVD of the game, I have to pay $18 shipping, meaning a total of $53 for the game (paid $35 to pre-order the game).

However, now it seems I could have just waited until now to order the game+deluxe DVD for a total of $50 and get FREE SHIPPING.

Which means, had I not pre-ordered the game in the first place, I would have gotten a better value for my money."

I also must wonder; why is the Purcell cover suddenly available to all (you need to go for Deluxe, but still) ? Wasn't that one of the reasons to pre-order in the first place??

[Scrawffler]

*looks in Telltale store*

*head explodes*

I got a feeling I'm gonna do a lot of online shopping today all in one place... :D

[Avistew]

That's kind of a good point. I mean, you do get the DVD + extra stuff for cheaper, and still get the slipcase. And if you're like my husband and don't play games until the DVD version is available... you didn't even get to enjoy the games in-between.

There were other benefits though, a free episode & access to the extra forum. Although I can see how you might not care about either.

But see it that way: recently the first season of Sam & Max was on sale for 5 bucks. Much cheaper than people who bought it when it was first released, right?
I'll give you that it's a bit different since the DVD itself is still new. But I think telltale assumes most people will play the download games before the DVD comes out.

[Hayden]

$32.65 shipping to the UK... yikes.

Same for Aus. I suggest you take advantage of the free shipping for orders of $50.

[ibbender]

I just need some clarification. It says “Free shipping on orders over $50 (except prints)”. Are the “Tales of Monkey Island Voodoo Card Set” considered prints? On the main store page, the card set is listed under “Prints”.

[nachtritter]

That's kind of a good point. I mean, you do get the DVD + extra stuff for cheaper, and still get the slipcase. And if you're like my husband and don't play games until the DVD version is available... you didn't even get to enjoy the games in-between.

There were other benefits though, a free episode & access to the extra forum. Although I can see how you might not care about either.

But see it that way: recently the first season of Sam & Max was on sale for 5 bucks. Much cheaper than people who bought it when it was first released, right?
I'll give you that it's a bit different since the DVD itself is still new. But I think telltale assumes most people will play the download games before the DVD comes out.

I also see your point. It was the same with SBCGFAP. In both cases (S&M and SBCGFAP), I felt that had I waited, I'd have gotten a much better deal money-wise. BUT, would I really have wanted to wait and wait and wait until MAYBE eventually it would sell for a low low price..?

I suppose I don't need to answer that. :P

Nice to be able to see all sides in arguments.

Still, and I don't want to be childish and scream "Why can't I be the only one with the cool toy??!!!" here, but I wonder about the change of heart concerning the slipcover?

Ok.

It's an awesome slipcover.

It should have been the ONLY cover all along.

But I thought it was really really going to be exclusive to pre-orders.

[Marill]

Omg... this is definitely a good week for me. Dvd ordered, for only £11 shipping. So happy, thanks Telltale :D Bring on April

[Rather Dashing]

I always thought the Purcell cover as a pre-order bonus felt more like taking away than adding anything(both Sam and Max seasons had Purcell-drawn DVD covers for everybody), so having the cover get a more general release feels more like a correction of an overall plainly bad idea.

[Scrawffler]

It does seem fairer when you put it that way, RD. The Sam and Max Purcell covers weren't just for pre-orderers. (I should know - I only bought them last year!) And those of us who did pre-order did still get other benefits, as mentioned already.

And it's not like they're as easy for non pre-orderers to get hold of. They can only get them with the deluxe version, so if they're not interested in/can't afford the extra goodies then they can't just get the DVD with the slipcover like the pre-orderers can.

That said, even though I pre-ordered I'm getting the deluxe version anyway. Because of the cool extra stuff :D But back during pre-release time I made use of the private forums and everything so I'm glad I pre-ordered!

[GuruGuru214]

I really need to stop thinking about how awesome what I just bought is or I'm never going to make it to April.

[Fealiks]

Does anyone have any idea how long the free shipping offer will be there for? I'm gonna need to wait a couple of weeks before I have enough money to get what I want, but if I know that the offer is going to be gone by then, I may as well just order the regular DVD now.

[OzzieMonkey]

Does anyone have any idea how long the free shipping offer will be there for? I'm gonna need to wait a couple of weeks before I have enough money to get what I want, but if I know that the offer is going to be gone by then, I may as well just order the regular DVD now.

According to the front page on the Telltale site, you have 17 days before the offer ends. Hope that helps.

[Laserschwert]

So, how many pieces are in the TMI Art Portfolio? The description says 12, the details say 16...

Oh, and what's to expect from the "Highlight Reel with Team Commentary" on the DVD? Is it the same as the audio-commentaries for S&M? One for each episode? about 30 minutes per Episodes? WITH DOM??

[Otis]

What does the normal slipcase cover art look? I did pre-order, so I will be getting the Purcell one, but I sure hope that the normal box art is underneath the Purcell slipcase. ( It probably isnt, or is it? )

[Marill]

Is this it?
http://www.telltalegames.com/images/productshots/talesofmonkeyisland-disc-standard.png
It looks sweet :)

[pietro]

Maybe you already discussed the point somewhere else, but will this DVD run on MAC? On the "detailed view" in the Store the System Requirements are indicated for PC but not for MAC.

Ciao

[seanvanaman]

So, how many pieces are in the TMI Art Portfolio? The description says 12, the details say 16...

Oh, and what's to expect from the "Highlight Reel with Team Commentary" on the DVD? Is it the same as the audio-commentaries for S&M? One for each episode? about 30 minutes per Episodes? WITH DOM??

We did about 20-30 minutes of commentary per episode. I apologize in advance for my absurd overuse and misuse of the word "trope" in the episode 3 commentary track.

This is the first commentary track I've ever been asked to do and it was the most fun I've had at work in god knows how long. I think you guys will be really pleased with the content. Daniel H-Bomb Herrera and Jake Video Games Rodkin (along with the rest of us) are at our finest.

[Ripcord]

Ah, that's a great question. I was just about to put my order in for the Deluxe edition, but I want to make sure I get the Mac version.

[Ripcord]

We did about 20-30 minutes of commentary per episode. I apologize in advance for my absurd overuse and misuse of the word "trope" in the episode 3 commentary track.

This is the first commentary track I've ever been asked to do and it was the most fun I've had at work in god knows how long. I think you guys will be really pleased with the content. Daniel H-Bomb Herrera and Jake Video Games Rodkin (along with the rest of us) are at our finest.

Really looking forward to it!!

[Giant Tope]

...Will the back of the DVD include an excerpt from Guybrush's memoir?

[Otis]

Is this it?
http://www.telltalegames.com/images/productshots/talesofmonkeyisland-disc-standard.png
It looks sweet :)

Yeah that has to be it. I think thats actually almost as cool as the Purcell cover. It would be nice if they just tucked the Purcell cover over this one, so that people would have both.

[Admonisher]

Yeah that has to be it. I think thats actually almost as cool as the Purcell cover. It would be nice if they just tucked the Purcell cover over this one, so that people would have both.

Um ... wish granted? The Purcell cover is a slipcase that fits over the standard cover. :)

I'd have liked to have seen an original Ryan Jones painting commissioned for the default cover, personally. This looks more like a sophisticated render. But hey, that's a tiny splash of negative in an ocean of positive!

[GuruGuru214]

...Will the back of the DVD include an excerpt from Guybrush's memoir?

It had better!

[Otis]

I suppose the sum of (34,95?) season pre-ordering way back doesnt count in this 50 dollar free shipping offer? Cuz if it did, we could add the deluxe stuff plus something worth a dollar or so to go over that 50 dollars to get all that for free shipping?

[pietro]

Ah, that's a great question. I was just about to put my order in for the Deluxe edition, but I want to make sure I get the Mac version.

Exactly my situation! That's why I asked...

[GuruGuru214]

Not only will it feature both the PC and Mac version of Tales...

http://www.telltalegames.com/community/blogs/id-587

[pietro]

http://www.telltalegames.com/community/blogs/id-587

Thanks! I go and buy it now, hoping that the free shipping over 50$ is valid for Italy too...

[Kroms]

I hope that's not the final, err, non-Purcell cover. I'd be lying if I said I liked it...

[GuruGuru214]

Honestly, Laserschwert's ToMI poster (http://www.telltalegames.com/forums/showthread.php?p=245403#post245403) pretty much set the bar so high, I would've been disappointed by just about anything else. It was just that damn awesome.

[apenpaap]

I'm torn between buying the regular edition for 18 euros (thanks to shipping) or the deluxe edition for 36. Even with the crappy course of the dollar, the shipping on the Deluxe is very expensive. And I'm Dutch, so greed comes naturally.

[prizna]

what happens if my order is $45 then I add the voodoo cards to my order making it $65, do I get free shipping? just asking coz the vodoo cards say they are prints in the store, but they were listed as suggestions to buy when buying the dvd?

[GuruGuru214]

The best way to find out for sure is to go to the last page of checkout and look at your shipping. If you don't get the free shipping, you don't have to finish.

[Brainiac]

We did about 20-30 minutes of commentary per episode. I apologize in advance for my absurd overuse and misuse of the word "trope" in the episode 3 commentary track.

Sean, stop reading TVTropes RIGHT NOW! :p

[The Highway]

So, when is the DVD coming out? Jokes. (haha, last time we'll be hearing that!)

Yay, deluxe edition. I just realised I should have scammed the tarot cards from my parents as well!

[dementia13]

For the Sam & Max games I believe they had regular US Post ground shipping, and that came to something like $7. Forcing us to pay $18 for a "free" copy of something we've already purchased is not cool. I live in Canada and don't see why I should have to pay such an exorbant shipping price, especially when we got by perfectly well without it twice before.

I've always been under the impression that TellTale was on the gamer's side - near as I can tell, this increase in shipping is a scam - shall we say "incentive" - to get us to pony up for $50 worth of swag. If that's the case, it will greatly diminish my respect for the company. At the moment, I can't see why that's NOT the case.

Telltale, legitimately upset customers here, can we get a response please?

[Kroms]

I've always been under the impression that TellTale was on the gamer's side - near as I can tell, this increase in shipping is a scam - shall we say "incentive" - to get us to pony up for $50 worth of swag. If that's the case, it will greatly diminish my respect for the company. At the moment, I can't see why that's NOT the case.

I doubt TTG gets any cash for shipping. It's probably the shippers who've raised them prices.

[Crrash]

so any idea how long the free shipping will be available? cause, i've kinda got about 75$ in my shopping cart and i kinda have to wait for that money :P

hum, i could just forget about wallace & gromit, but it still would be a lot of money, and since i'm going to buy it eventually anyway, i might just as well buy it when theres free shipping.

[Thespis]

so any idea how long the free shipping will be available?

The front page of the site gives a countdown.

[Guinea]

I ordered the Deluxe DVD and SM Season 3.
Can't wait for them!

[WinterSnowblind]

Well, I think it's a bit silly that the "limited edition pre-order cover" can be bought with the special goodies version. I do agree that it probably should have been the normal version anyway, but then what was the point of pre-ordering if everyone else can get ahold of the bonuses anyway? Especially as I had to order that special goodies version ontop of my pre-order DVD to get the rest of the stuff. (at least with free shipping, thanks TT!)

I guess they regreted making the cover a pre-order bonus, and I'm not particularly bothered by it. But I do hope the Sam & Max bonuses stay as pre-order bonuses.

[eggyrocks]

free shipping on orders over $50 worked for me in the UK.

Might as well have the tarot cards as pay for the shipping!

[Crrash]

The front page of the site gives a countdown.

haha thanks. took me a while to find it :P

[Jamesqdot]

I'm not sure what to do now. Do I add some additional items to my order to push it over $50 to qualify for free shipping or not?

Because if I do, won't I get stung for customs duty when the package comes in to the UK and have to pay at least another £11 on top of that?

[metroidreborn]

It seems that anyone who orders now will be enjoying the DVD in a little over a month. Pretty damn awesome!

[GaryCXJk]

Yeah, I ended up buying way more than I was anticipating. Aside from the Deluxe Box, because seriously, I really do love the game that much, so not buying it would be a crime, I also got the tarot cards and the drinking vessel, mainly to keep my pens quills in, and of course Sam & Max. I missed out on the previous episodes, so this time I have got to get this.

[Death Starfish]

Ok, I'm officially baffled.

I pre-ordered Tales of Monkey Island. On the merchandise page it tells me I have a choice of one of two DVD purchase options:

Either the DVD on its own (with Steve Purcell slipcase), for free.

OR

The deluxe Edition for $14.95.

It says I can have either one or the other of the options...

...so how come I can add both versions to my basket?

Does this mean I get two copies of the game..? One on its own and one with the deluxe Edition, and only pay $14.95..?

[metroidreborn]

Ok, I'm officially baffled.

I pre-ordered Tales of Monkey Island. On the merchandise page it tells me I have a choice of one of two DVD purchase options:

Either the DVD on its own (with Steve Purcell slipcase), for free.

OR

The deluxe Edition for $14.95.

It says I can have either one or the other of the options...

...so how come I can add both versions to my basket?

Does this mean I get two copies of the game..? One on its own and one with the deluxe Edition, and only pay $14.95..?

It seems you bought two DVDs, one with just the slip cover, and one with the all the extra merchandise. If you want to cancel one of these orders, you should try to contact telltale support. I made the same mistake.

[Zodler]

When will they ship it?

[metroidreborn]

Sometime in April.

[Death Starfish]

At metroidreborn:

No I havn't purchased anything yet. But I've been experimenting with different cart options.

I've added both the regular, and Deluxe edition DVD to my cart and the total cost is telling me I only have to pay $14.95 and I'll receive both.

Is this the case?

[coolsome]

It seems you bought two DVDs, one with just the slip cover, and one with the all the extra merchandise. If you want to cancel one of these orders, you should try to contact telltale support. I made the same mistake.

did they cancel yours? cos i wana cancel mine to do the free postage option I bought it hastly

[metroidreborn]

At metroidreborn:

No I havn't purchased anything yet. But I've been experimenting with different cart options.

I've added both the regular, and Deluxe edition DVD to my cart and the total cost is telling me I only have to pay $14.95 and I'll receive both.

Is this the case?

Ah, I see what you’re saying now. Since you preordered the season, the DVD is free. They, however, do not add the cost of shipping until you are about to enter your credit information. So in other words, the regular DVD will only be the cost of shipping and the deluxe is the cost of shipping in addition to the 14.95. It's really a matter if you want just the DVD with the slipcover or that along with the merchandise. The cost of shipping depends on where you live.

[Avistew]

At metroidreborn:

No I havn't purchased anything yet. But I've been experimenting with different cart options.

I've added both the regular, and Deluxe edition DVD to my cart and the total cost is telling me I only have to pay $14.95 and I'll receive both.

Is this the case?

If it is, it sounds like a glitch. You shouldn't get more than one free copy of the DVD.
Maybe they'll correct it in the order by sending it only once? Maybe they'll assume you didn't realise the deluxe edition included the DVD?

[metroidreborn]

did they cancel yours? cos i wana cancel mine to do the free postage option I bought it hastly

I sent an e-mail to Telltale support last night, so I'm expecting a response in a day or so. I'm sure they can cancel orders for customers, they have proven to be excellent in customer service.

[coolsome]

I sent an e-mail to Telltale support last night, so I'm expecting a response in a day or so. I'm sure they can cancel orders for customers, they have proven to be excellent in customer service.

ohh ok I did same lol

[badgerwarriors]

$18 for shipping?!

[thin029]

ohh ok I did same lol

I did it too. Please telltale!

[Death Starfish]

Thank you for your support, I'm taking in what you're telling me but I'm still not entirely clear on this matter. Perhaps it's just me being thick, or perhaps the sites info is misleading me in some way.

I have proceeded all the way to the checkout now and am on the verge of clicking 'submit order'. My shopping basket is exactly as follows:


Tales of Monkey Island Voodoo Card Set
$19.95


Tales of Monkey Island Deluxe Edition
$14.95


Tales of Monkey Island DVD with Steve Purcell slipcase
$0.00


Tales of Monkey Island Art Portfolio
$24.95


Grand total: $59.85


So as you see from the above I have successfully qualified for free shipping (because I'm spending over $50 in one transaction), and I have two versions of the TOMI DVD in my cart, one of which is marked at $0.00. So unless I'm missing something here, what my cart content and grand total is telling me is that I'm going to receive my Voodoo card Set and Art Portfolio, along with two copies of the game, one of which I'm not paying for.

I hope this is clear, I'm been pondering it for a while myself... From where I'm sitting now however I see no reason not to proceed with my order. I'm perfectly happy to receive two copies of the game if I'm only paying for one.

[Symbermine]

$18 for shipping?!

Yeah, 18 $ for me too. It is a bit expensive

[kksmith]

Ordered my deluxe edition + tarot cards :) I almost grabbed something else to try for free shipping (seriously, shipping is getting crazy these days.. I think I am spoiled by Amazon Super-Saver Shipping :P) but I wasn't sure if the Tarot Cards would have counted since they are listed under Prints.

I almost got the mug but it actually sounded *too* nice :) I would have been afraid to use it for fear of breaking it.

[Otis]

I`m sure it cant be like this, but I tried ordering for example 3 deluxe editions and 7 regular dvd boxes and one wristband, and the grand total is $49.85. (shipping is free as its almost $50)
I havent completed it yet, but would I actually really get 10 copies of the game this way?
And if not, is it even possible to get two copies of it by buying the regular dvd box and the deluxe edition?

[Rather Dashing]

There's an error somewhere. For one thing, the DVD shouldn't let you change quantity(I'm going to grab my Wallace and Gromit DVD in the same order, and I can't change quantity with that). I mean, as it stands, I can order up to 99 free standard DVDs. Something is wrong.

[metroidreborn]

Thank you for your support, I'm taking in what you're telling me but I'm still not entirely clear on this matter. Perhaps it's just me being thick, or perhaps the sites info is misleading me in some way.

I have proceeded all the way to the checkout now and am on the verge of clicking 'submit order'. My shopping basket is exactly as follows:


Tales of Monkey Island Voodoo Card Set
$19.95


Tales of Monkey Island Deluxe Edition
$14.95


Tales of Monkey Island DVD with Steve Purcell slipcase
$0.00


Tales of Monkey Island Art Portfolio
$24.95


Grand total: $59.85


So as you see from the above I have successfully qualified for free shipping (because I'm spending over $50 in one transaction), and I have two versions of the TOMI DVD in my cart, one of which is marked at $0.00. So unless I'm missing something here, what my cart content and grand total is telling me is that I'm going to receive my Voodoo card Set and Art Portfolio, along with two copies of the game, one of which I'm not paying for.

I hope this is clear, I'm been pondering it for a while myself... From where I'm sitting now however I see no reason not to proceed with my order. I'm perfectly happy to receive two copies of the game if I'm only paying for one.

Okay, now I understand everything fully. If you pre-ordered the season, you get the DVD for free plus the cost of shipping. You obviously have done that. If you spend over 50, the shipping is free just as you said. Therefore, the DVD is free with no shipping charges and everything else is just the price with no shipping charge. However, if you plug in the order you have now, you will indeed get two DVDs, one standard and one with all the merchandise. It really doesn't matter in terms of money though since one of those DVDs will be free anyway since you did the pre-order and spent over 50. Up to you.

[Jen Kollic]

Well, I now owe myself money, but it was worth it to take advantage of the free shipping. Deluxe edition, T-shirt, tarot cards, art portfolio and tankard because I LOVE MERCHANDISE. Also the tankard is totally going to be my new coffee mug at work because more coffee = work faster.

[Eduardo]

Okay, now I understand everything fully. If you pre-ordered the season, you get the DVD for free plus the cost of shipping. You obviously have done that. If you spend over 50, the shipping is free just as you said. Therefore, the DVD is free with no shipping charges and everything else is just the price with no shipping charge. However, if you plug in the order you have now, you will indeed get two DVDs, one standard and one with all the merchandise. It really doesn't matter in terms of money though since one of those DVDs will be free anyway since you did the pre-order and spent over 50. Up to you.

I think it is a glitch.

And btw, I think the art portfolio is one of the items that don't count for getting free shipping. Not sure.

[Jen Kollic]

And btw, I think the art portfolio is one of the items that don't count for getting free shipping. Not sure.

They were included under free shipping for me, I think it's just the posters that aren't included.

[Eduardo]

They were included under free shipping for me, I think it's just the posters that aren't included.

Good to know, as I said, I wasn't really sure.

[princereynart]

I only came in here to browse, and maybe buy the mug (seriously, that is one BIG mug. So big, in fact, that I can truthfully say "that's the SECOND biggest mug I've ever owned", so its already paid for itself as far as I'm concerned).

Somehow, I now have an invoice of swag so long, that the only thing preventing me from seeing TOMI everywhere I look come June is the lack of TOMI underwear (NOTE: TellTale, please do NOT put up MI underwear for sale - I have family to support).

Oh, and btw, I am upset enough about my exclusive pre-order slipcase-thing not being an exclusive pre-order at all, that I've decided not to pre-order Sam and Max Season 3.

Until next pay day.

You could have had the rest of my money now, but you'll just have to wait 2 weeks. I hope you learn something from this.

[Otis]

There's an error somewhere. For one thing, the DVD shouldn't let you change quantity(I'm going to grab my Wallace and Gromit DVD in the same order, and I can't change quantity with that). I mean, as it stands, I can order up to 99 free standard DVDs. Something is wrong.

Yeah, this is crazy! If people start ordering tens of copies of the standard dvd, and a bunch of deluxe editions along with them, theyre going to have hell of a work explaining and cancelling everyones orders.

Is there a rule, that you are not entitled to buy more standard dvd`s than one?
And for that matter, can you order more than one deluxe edition?
And, is it possible to order one standard dvd and one deluxe edition?

For example. The deluxe edition costs about $15, but the shipping is $35 to where I live, so lets say I order 4 deluxe editions it becomes cheaper than 2 shipping costs alone, if it was possible to order more than one of those.

To clarify this one to myself and to others, it seems that the shipping costs itself do not add to this $50 dollar free shipping offer. The $50 you have to spend will have to consist of the Store prices alone.

[Rather Dashing]

Yeah, this is crazy! If people start ordering tens of copies of the standard dvd, and a bunch of deluxe editions along with them, theyre going to have hell of a work explaining and cancelling everyones orders.

Is there a rule, that you are not entitled to buy more standard dvd`s than one?
And for that matter, can you order more than one deluxe edition?
And, is it possible to order one standard dvd and one deluxe edition?

For example. The deluxe edition costs about $15, but the shipping is $35 to where I live, so lets say I order 4 deluxe editions it becomes cheaper than 2 shipping costs alone, if it was possible to order more than one of those.

To clarify this one to myself and to others, it seems that the shipping costs do not add to this $50 dollar free shipping offer. The $50 spent will have to consist of the Store prices alone.
In the past, we haven't had a Deluxe edition at all, so there aren't really rules that I know for them. While I guess it's POSSIBLE that they wanted to allow people to turn around, pay $15, and get the Deluxe Edition if they decided they wanted it later, I'm certain they did not want for one person to be able to order multiple copies of both.

In short, you should only be able to get ONE Deluxe Edition at the $14.95 price tag. After that, they should be charging you for the whole season again. At the very MOST, we should only be able to get two DVDs, one Standard and one Deluxe. And I'm pretty sure we're only meant to get ONE, Standard OR Deluxe.

[Mermaid]

Woooow, I want to hug and kiss you guys for bringing to us this cool merch stuff! Awesome!! Too bad I misread the content description of the Deluxe pack (it includes one extra voodoo tarot card, not the full set). Too bad I'd already checked out when I noticed. :(

Anyhow, I'm looking extremely forward to the DVD specials. Love Elaine's look on the box art, btw.

[Eddie]

$18 for shipping is actually way too much. I buy from the states all the time and it's never that expensive for a dvd weight / size item. I'm feeling ripped of. I thought shipping would be in the $5-$10 range when preordering.

Not sure if I'll be ordering. I want a hardcopy of the game, but $18 extra is too much imho.

[Igl85]

So, the dvd in the deluxe edition is the same as in (Tales of Monkey Island DVD with Steve Purcell slipcase) ? Just wanna be sure :D Because, at the moment I have both in the cart, deluxe is 15 and DVD is 0.00 :D

[Avistew]

So, the dvd in the deluxe edition is the same as in (Tales of Monkey Island DVD with Steve Purcell slipcase) ? Just wanna be sure :D Because, at the moment I have both in the cart, deluxe is 15 and DVD is 0.00 :D

Yes, it's the same.

[Rather Dashing]

So, the dvd in the deluxe edition is the same as in (Tales of Monkey Island DVD with Steve Purcell slipcase) ? Just wanna be sure :D Because, at the moment I have both in the cart, deluxe is 15 and DVD is 0.00 :D
The DVD itself is the same, and the slipcover is the same.

The $15 covers:

- Exclusive Voodoo card, not found in the Voodoo Card Set (available separately)
- One of Reginald Van Winslow's favorite maps: The Gulf of Melange printed on cotton fabric
- Piratey Piece of Eight - metal collectible coin
- Coaster from the notorious Club 41
- Souvenir button from the Trial of the Century (2.25 inches diameter)


...and the Purcell cover if you don't qualify for it on the standard DVD.

[Wapcaplet]

Bonnie mentioned in this thread (http://www.telltalegames.com/forums/showthread.php?t=14917) that there were both price increases and the use of tracking numbers for international shipments recently. Tracking can really jack up the price of shipping.

I doubt she reads the ToMI forum -- hopefully she will address these concerns in the other forum soon.

[Eduardo]

And as an international customer, I prefer they have tracking numbers (had some bad experiences long ago).

[meander]

Exciting! Sad I have to wait for payday next week, but then I'll be getting the Deluxe pre-order upgrade, Sam and Max season 3, and probably some merch (thinking about the cards and the mug), plus a Sam and Max season 2 DVD (I have the downloadable season already, but shipping here is expensive so was waiting until the TOMI DVD came out to get that too).

Also been eyeing up a Max crossbones tshirt.... hmm... it would be so easy to justify on the basis that if I ordered it later on, I'd be paying through my nose for shipping, so technically I'm saving money by getting it with all the rest.

damn shopping logic!

Telltale, I hope you enjoy my next pay cheque :P

[devil54]

I'm quite disappointed with all this. I thought preordering the game when it was announced would have prevented me from paying for the shipping. I live in France and I'm not really ready to pay 18 dollars to get the dvd.

[Laserschwert]

Woooow, I want to hug and kiss you guys for bringing to us this cool merch stuff! Awesome!! Too bad I misread the content description of the Deluxe pack (it includes one extra voodoo tarot card, not the full set). Too bad I'd already checked out when I noticed. :(

Du kannst doch den Telltale-Support anmailen, dann packen sie die Tarot-Karten sicherlich noch dazu... bzw. du bestellst die Tarot-Karten noch einzeln nach, und lässt den Support dann die Bestellungen zusammenfassen. Sollte kein Problem darstellen.

[KingBroly]

How does the free DVD offer work anyway? Do I just add it to my cart and it'll automatically change it to free (plus S&H), or am I completely oblivious to something I forgot?

EDIT: NVM, I had to be signed in for it show up correctly. DURR

[kenwoods]

$18 for shipment to Israel?!

When I bought the entire season in June, I checked the price of shipment to Israel (put a DVD in the cart and gave the address) and it was more along the lines of $10.

Now, the whole free shipping with $50 purchase is not relevant either, because any package from abroad whose contents are worth above $50 is added a special tax, which will probably be along the lines of $10-$11 so it's not worth it.

I'm kinda saddened by the fact that I need to pay $18 for the shipment, with this amount I can buy an entire season of one of the other games (the ones on sale)...

I think I'll be holding this purchase for now, I need to rethink it.

[GuruGuru214]

For this one, yeah, as long as you're logged in and bought the season already, it'll adjust the price for you. Much nicer than the messy system of copying and pasting your order number (especially when there's a mistake with the number on your "My Games" page).

[lord darkstorm]

t-shirt is boring.

Everything else is awesome.

[ZoidbergForPresident]

18 dollars to get it??!!!

Screw you Telltale, I'm done with you.

[kksmith]

Personally I am happy the slipcover was offered in the Deluxe package. I missed out pre-ordering, mainly because I didn't realize I could even pre-order until too late. I still ended up ordering the game on launch day though, so I was disappointed that I basically missed out on that slipcover by one day :(

[Wapcaplet]

Bonnie responds to shipping cost concerns. (http://www.telltalegames.com/forums/showpost.php?p=270554&postcount=12)

[devil54]

Bonnie responds to shipping cost concerns. (http://www.telltalegames.com/forums/showpost.php?p=270554&postcount=12)

That's good news! I hope they'll manage to get another distributor.

[Skuld]

Sorry if this has been asked before, but if I order the special bonus edition (the 15$ one), does the "Tales of Monkey Island Collector's DVD which includes the full season game, plus bonus extras" include the "Highlight Reel with Team Commentary" from the "0$" edition?

So basically, is the 15$ edition the same as the 0$ edition + more extras?

[Wapcaplet]

So basically, is the 15$ edition the same as the 0$ edition + more extras?
Yes, more physical extras. Content on the DVD is the same (there's only one version of the collector's DVD).

[moronic50]

we'll I ended up grabbing the deluxe edition since i was buying Sam & Max season 3 anyway, and it would cost me more not to buy the deluxe edition (with the free shipping offer. Shipping to uk was $17 up from $13 a few months ago.) so $17 shipping Versus $15 for silly extras. Silly extras win. Would have liked the tankard but didn't like the art work they stuck on it. Seemed a bit naff really.

[Zodler]

$18 for shipping is too much. I will make sure for Sam and Max S3 to buy it on Steam.

[Leak]

$18 for shipping is too much. I will make sure for Sam and Max S3 to buy it on Steam.
Not getting any optional DVD via Steam AT ALL costs exactly the same as NOT getting the optional end-of-season DVD.

Where's the improvement here?

np: Jacques Loussier - Main Theme From Dark Of The Sun (Quentin Tarantino's Inglourious Basterds Motion Picture Soundtrack)

[Nightshadow]

I feel riped off by the shipping costs.

This was the first time I bought a Telltale game from the website, and It will probably be the last.

By pre-ordering I had two things in mind:

- Showing my (financial) support to Telltale, because they were reviving the series
- Telltale would not cheat on me, by charging too much for the shipping costs

As for the first one, I think the series would have benefited from a little more polish (the story was great, the puzzles where good, and it was a funny adventure, but technically it is mediocre). And considering that these games benefit greatly from little details, they could have made the best game in the series, instead of just a good game. I could bear with an episode every 2 months, if it helped, but... that's the way life is.

On the second, and as I said before, I feel ripped off. In all honesty, I'm better waiting for the next season on a bargain bin, or second hand purchase than giving this ammout of money for the shipping, wich I have yet to see if they are not increased by Duty taxes (how hard can it be to get a partnership to ship the games from inside the EU?).

I am a bit disapointed with all this, and I regret trusting Telltale on this one.

[Kohlstream]

Aynone from the UK being charged $35 for shipping for the deluxe edition? I didnt complete the order as it seemed wrong...

[Wapcaplet]

Not getting any optional DVD via Steam AT ALL costs exactly the same as NOT getting the optional end-of-season DVD.

Where's the improvement here?
And Steam has no preorder bonuses, like the free episode of another series or access to the private forum or private sale events in the TTG store. Besides, Telltale loses a cut of the purchase price if you buy it anywhere else.

[bluexcrush]

Hi,

I would like to point out to all of the people that preordered a few months ago and supported TTG throughout the release that we have to spend an extra $50 to get the free shipping, whereas if someone just purchased the DVD now, they will only have to spend $50 - $34.95 = $15.05 to get the free shipping.

I think TTG should adjust the free shipping price for the people that preordered to $15.05 so that it takes into account the $34.95 we paid before. (In which case I would definitely order the Deluxe edition and throw in something to get the free shipping)

Does anyone agree with me?

[Wapcaplet]

- Telltale would not cheat on me, by charging too much for the shipping costs
As Bonnie said (http://www.telltalegames.com/forums/showpost.php?p=270554&postcount=12), the shipping costs are out of Telltale's hands. Their distributor sets the prices, and Telltale can't just walk away from the contract they have with them.

Telltale didn't cheat you.

[moronic50]

@ blue crush

How much are TT charging you for delivery? I'm from the uk and they wanted $17 for shipping, so i added on the deluxe edition (plus i was buying sam & max season 3 anyway) thus reaching the required $50 (well 10 cents short, they let you off on that one)

Plus i really hope that i wont be slammed by customs when the game + xtras arrives. Does anyone know if UK customers already pay VAT on the games so we don't get done, or is it just luck if the stuff gets through?

[Wapcaplet]

Does anyone agree with me?
So the people who preordered and got bonuses like a free episode, access to the private forum, and who were able to play & use coupons from the Treasure Hunt should also be given a drastic discount in the free shipping requirements as well? :rolleyes:

[Avistew]

I feel your pain but I disagree. You (and I) got a free episode, and got to play for the 8 months since it was released instead of having to wait. And offering free shipping for only 15 dollars of purchase would mean they'd basically be paying to send you stuff since they'd spend more on shipping it to you than they'd get from the sale.

When you buy something as it first comes out, or even preorder it, it always end up being more expensive than waiting 6 months to a year before getting it. It makes perfect sense.

[WinterSnowblind]

Aynone from the UK being charged $35 for shipping for the deluxe edition? I didnt complete the order as it seemed wrong...

Like the above poster said, mine definitely wasn't this high, plus I was buying Sam & Max S3 and the collector goodies anyway, which brought it up enough to qualify for the free shipping, I'd recommend you just do the same. (and yes, they let you off with 10 cents, which is very nice of them)

As for VAT/import tax, I've never been hit by it from Telltale in the past, even when I ordered the signed poster, but I think much of it may just be luck. Would be nice to hear if anyone else has had any problems.

[Kohlstream]

Like the above poster said, mine definitely wasn't this high, plus I was buying Sam & Max S3 and the collector goodies anyway, which brought it up enough to qualify for the free shipping, I'd recommend you just do the same.

As for VAT/import tax, I've never been hit by it from Telltale in the past, even when I ordered the signed poster, but I think much of it may just be luck. Would be nice to hear if anyone else has had any problems.

I see, overchrage much? Good idea about the free shipping deal, im gonna get the voodoo cards and grog mug! Seems the people who pre-ordered the game back in june(?) seemed to have gotten screwed a bit with this. The main reason i pre-ordered was for the exclusive cover for the 'free' DVD, i wish i just waited now.

[GuruGuru214]

Wow, this thread took a very sudden turn from Telltale love to Telltale hate. Telltale has been absolutely awesome to us. They're a small company, yet they've managed to make an amazing game, offer some of the best support I've ever seen, made merchandise simply because their fanbase demanded it, taken the time to interact with all of us here, and given out free stuff left and right. And if they say that they're doing the best they can to reduce shipping costs (which they don't see a dime of), I trust that they are.

I ask all of you who are complaining about shipping costs, how many times have you gotten a free episode, a discount, or free shipping? I'm personally sitting on four free episodes and a 25% discount on two season upgrades. I'd say Telltale's been damn good to us, especially for such a small company.

[Avistew]

Yeah, they're great, and shipping isn't something they control. It's not like the money ends up in their pocket, they'd much rather have it be cheaper since they'd sell more and would make us happier, and they're really good about trying to please us.

A 50 dollars minimum makes sense as they would end up spending more on shipping than they'd earn in sales if there wasn't a minimum. And they announced enough new things that you can get S&M3+deluxe edition and get free shipping, or deluxe edition + a couple of new things (even if you have all the other, older stuff) and get free shipping.

I don't think it's fair to be upset with them. Be upset with the distributor. Be upset with the post office. But telltale are doing all they can on their end.

[elaine treepwood]

My order:
Tales of Monkey Island DVD with Steve Purcell slipcase
Tales of Monkey Island Deluxe Edition
Tales of Monkey Island Drinking Vessel
Tales of Monkey Island T-Shirt
Voodoo Card Set
Tales of Monkey Island Buttons - Set #2

which comes to $83.75
which gets me free shipping!

[moronic50]

wowzers, thats quite the MI fan there, mind you Elain would have all the Guybrush memorabilia. I wonder if MI could commission a brewery to produce a limited edition MI: Grog "Keeping Sailors Sozzled since 1553!"

[nachtritter]

The Sam and Max Purcell covers weren't just for pre-orderers. (I should know - I only bought them last year!)

But they had never said, back then, that they would be. Which is the difference. With TOMI they specifically stated, in the beginning, that pre-orders would have an exclusive slipcase on top of the other advantages.

I know, you're gonna say it's just a slipcase, but why then say it would be exclusive when it won't be?

As for the crazy shipping costs, I won't get angry at Telltale Games for this, because while it probably wouldn't cost so much to send a DVD, you also need to account for the handling of the material, which is done by a third party, not Telltale Games themselves. And since Telltale Games offers us FREE shipping on orders over $50, it probably affects the S&H costs of the items under that order price.

Just because Telltale offers us free shipping, doesn't mean that they don't need to pay the S&H company - so the distributor is probably just charging more for the lower-cost orders in order to offset the 'free shipping' offer. The money has to come from somewhere, you know? And hey, if we didn't have the free shipment offer, it might lower the costs of S&H for the smaller orders, but it might influence us in buying LESS from Telltale because we'd need to pay for the shipping on top of the rest. And then Telltale would get less money, because the money they make comes from the games and merchandise.

Do I make sense...? :P

[axelkothe]

Well, then they should be more careful when they choose their distributor. It's not a new problem. The same thing happened, when the S&M Season 1 DVD was released. Back then, international shipping was around USD16, and only after the customers complained about ist, it was reduced to 9.95. From then on shipping cost slowly went up again (10.95 for Season2 an Strong Bad, 16 (at least thats what other germans paid, my invoice said 11.23 for some reason, maybe I used a discount?) for Wallace & Gromit) und now 18 for TMI!

This means they had enough time to figure it out and make a better deal with the distributors.

[elaine treepwood]

Well, there's some cool stuff! Anyway I don't think $83 is that bad.

[nachtritter]

This means they had enough time to figure it out and make a better deal with the distributors.

We can theorize all we want, but in the end, it all depends on legal work that we aren't privy to, and it's between TTG and their distributor. For all we know, they are just as annoyed as we are at the hike in S&H costs, but cannot do much, because they are bound by contract. Again, we can't know the specifics of the legal mumbo jumbo, but that's how I see it.

Of course, the promotion to get free shipping on orders of $50 or more is a good marketing tactic to influence us into buying more (because we get a better deal that way), but that's hardly new.

Besides, the reason why I'm inclined to throw so much money at them is just because their damned games are so fun. :P

[Wolfstar27]

Hmm what to choose, what to choose, im spoilt with choice, im an art fan, so id definatly get the artwork, and tarots, but i still want a tshirt and mug...soundtrack would be awesome and a guybrush figurine...maybe near christmas....ive just lost my job :( , so i dont know how im gunna afford it..but see if i got enough money in the bank and purchase it, before i got into an overdraft

[moronic50]

Guybrush with his hook fending off the zombie hand would be good as a figurine. That or a montage with that sexy lechuck sculpture done a while back, guybrush looking jealous and elaine apparently swooning at lechuck... just a thought.

[bluexcrush]

So the people who preordered and got bonuses like a free episode, access to the private forum, and who were able to play & use coupons from the Treasure Hunt should also be given a drastic discount in the free shipping requirements as well? :rolleyes:

I feel your pain but I disagree. You (and I) got a free episode, and got to play for the 8 months since it was released instead of having to wait. And offering free shipping for only 15 dollars of purchase would mean they'd basically be paying to send you stuff since they'd spend more on shipping it to you than they'd get from the sale.

When you buy something as it first comes out, or even preorder it, it always end up being more expensive than waiting 6 months to a year before getting it. It makes perfect sense.

We paid $34.95 already for the game - I think it should count towards the - buy $50 and get free ship, since people who are buying the game now will have their $34.95 included as part of the $50.

@avistew - when they release episodes by episode and get us to pay them a fee ahead of time, we are losing on the time value of money - 8 months worth and also they can estimate demand from the pre-orders (which has a nominal value). I believe that the perks we get from pre-ordering are just ways to entice people to pre-order. In regards to your comment about paying to send it to us, we paid $34.95 for it already which means that we do have a stake in part of the $50 already (just like the people who are buying it now).

In all fairness the pre-order(ers) bought the game too, we paid $34.95 for it and it should count towards the $50 free ship just like the people who are purchasing the game now.

(Btw, shipping is $18 for me and I fully enjoyed the game.)

[moronic50]

maybe flip it another way in future. Those who take a leap of faith by purchasing a pre-order game get free shipping. Everybody else who joins later looses out. Basically an additional perk.

[Avistew]

It's a limited offer. In 18 days people who have preordered won't get free shipping even if they order over 50 dollars worth of stuff. The promo isn't linked to preordering at all.

You had the game for all that time. Just because you could save money now doesn't mean that have to make it cheaper for you. Preordering benefits are only meant to be benefits compared to people who buy the games after preorders are over. People who, just like us, have already bought the game now and don't have it counting towards the 50 dollars.

At any rate, it makes no sense to ask that only if you have preordered. People who bought the game between July, when it stopped being a preorder, and now, when there is the 50 dollars deal, are in exactly the same boat.
The only difference is I guess the Purcell slipcase, which I agree can make you feel like you've been cheated since now it's available to anyone. That's all. The rest is the same for anyone else, preorders or not.

[Ripcord]

Yeah, I ordered S&M S3 and the Deluxe set, for $49.90, with free shipping to Australia. Pretty good deal I think =)

[Wapcaplet]

@avistew - when they release episodes by episode and get us to pay them a fee ahead of time, we are losing on the time value of money - 8 months worth and also they can estimate demand from the pre-orders (which has a nominal value). I believe that the perks we get from pre-ordering are just ways to entice people to pre-order.

The perks have value, too. The free episode alone was worth $8.95. So you paid $34.95 and received at least $43.90 in return. Not to mention the value of access to the private forum, and the fact that you're getting a slipcover at no extra charge (while everyone else has to pay an additional $15). Not to mention you could play every game on the date it was released.

Sounds like a great deal to me. And you feel like it should be made even better?

In all fairness the pre-order(ers) bought the game too, we paid $34.95 for it and it should count towards the $50 free ship just like the people who are purchasing the game now.
And what about the people who bought it last week? According to your logic, everyone who ever bought ToMI should have the cost of their purchase deducted from the $50 requirement -- they didn't know how much the shipping would cost, or that there would be a free shipping offer either.

[Ripcord]

For all we know, they are just as annoyed as we are at the hike in S&H costs

I'd say there's no question about that. Not only does it make them look bad, but it costs them real money in lost sales.

[bluexcrush]

It's a limited offer. In 18 days people who have preordered won't get free shipping even if they order over 50 dollars worth of stuff. The promo isn't linked to preordering at all.

You had the game for all that time. Just because you could save money now doesn't mean that have to make it cheaper for you. Preordering benefits are only meant to be benefits compared to people who buy the games after preorders are over. People who, just like us, have already bought the game now and don't have it counting towards the 50 dollars.

At any rate, it makes no sense to ask that only if you have preordered. People who bought the game between July, when it stopped being a preorder, and now, when there is the 50 dollars deal, are in exactly the same boat.
The only difference is I guess the Purcell slipcase, which I agree can make you feel like you've been cheated since now it's available to anyone. That's all. The rest is the same for anyone else, preorders or not.

I understand where you are coming from. According to the limited time offer we shouldn't get any because the limited time offer is targetted towards people who have not purchased the game yet.

The perks have value, too. The free episode alone was worth $8.95. So you paid $34.95 and received at least $43.90 in return. Not to mention the value of access to the private forum, and the fact that you're getting a slipcover at no extra charge (while everyone else has to pay an additional $15). Not to mention you could play every game on the date it was released.

Sounds like a great deal to me. And you feel like it should be made even better?


And what about the people who bought it last week? According to your logic, everyone who ever bought ToMI should have the cost of their purchase deducted from the $50 requirement -- they didn't know how much the shipping would cost, or that there would be a free shipping offer either.

I'm talking about the people who purchased the game, but haven't received the DVDs yet. Since the shipping is for the DVDs and not for the downloadable games, it should apply to when we get our DVDs, not when we get the game. Since the DVDs are coming out during the promotional time, we should be able to take advantage of the promotion. What I'm trying to say is that the promotion should be contingent upon when the physical DVD comes out and not when we download the game because the promotion on the shipping costs is tied to shipping the DVD and not the game.

[moronic50]

so i guess what we need to do is as TT have said help em set up a european distribution center and an Australian one. On the down side for us Europeans though shipping would probably go up in price since we'd be paying in euros (or pounds if you're in the renegade UK like me). Especially since TT want tracking now so they don't loose money from post going walkies.

[GuruGuru214]

I'd say the 3 to 8 months (depending on the episode) I've been able to play Tales has absolutely been worth the $6.39 I spent on shipping. Not to mention the free Sam & Max 101 I got. And that's all I have to say on that.

[Wolfstar27]

Yay i bought it...got the
Tales of Monkey Island Deluxe Edition (no brainer if your a fan of the series)
Tales of Monkey Island Art Portfolio (i love the art)
Tales of Monkey Island Voodoo Card Set (i love the art)

which came up to $59.98 works out to be £39.44 in the UK ...now it will feel like christmas waking up early to recieve it in the post....ooo i cant wait :) ...only downer is that im broke until i find another part time job :(...but it was worth it :)

[Davion Flint]

Strange, i thought, that as someone who pre ordered all the episodes at once, back when the game wasnt even out, i should be entitled for immediate shipping, as soon as the money goes through.
Yet im put on a backorder?!
Whats was the point to preorder then?
Bad decision Telltale, bad.
I loved the game, but this is just putting me off....

[Wapcaplet]

Whats was the point to preorder then?
Bad decision Telltale, bad.
I loved the game, but this is just putting me off....
I think the store considers a preorder as a backorder because there's no stock (yet). Once the DVDs arrive from the manufacturer they'll all go out in the order in which you placed the preorder. So your DVD will probably go out with the first batch if you ordered today.

[Davion Flint]

I think the store considers a preorder as a backorder because there's no stock (yet). Once the DVDs arrive from the manufacturer they'll all go out in the order in which you placed the preorder. So your DVD will probably go out with the first batch if you ordered today.

I hope it so, because otherwise i wont be preordering the next game for sure, but just wait for the final release.:(

[Wolfstar27]

Strange, i thought, that as someone who pre ordered all the episodes at once, back when the game wasnt even out, i should be entitled for immediate shipping, as soon as the money goes through.
Yet im put on a backorder?!
Whats was the point to preorder then?
Bad decision Telltale, bad.
I loved the game, but this is just putting me off....

yeah the Backorder would be classed as Pre-order, cause they havent got the items instock yet...so once its out of pre-order stage, im guessing after the promotional free shipping date, then the orders will be dispatched as soon as possible

[Kruzzz]

Yeah, they're great, and shipping isn't something they control. It's not like the money ends up in their pocket, they'd much rather have it be cheaper since they'd sell more and would make us happier, and they're really good about trying to please us.

A 50 dollars minimum makes sense as they would end up spending more on shipping than they'd earn in sales if there wasn't a minimum. And they announced enough new things that you can get S&M3+deluxe edition and get free shipping, or deluxe edition + a couple of new things (even if you have all the other, older stuff) and get free shipping.

I don't think it's fair to be upset with them. Be upset with the distributor. Be upset with the post office. But telltale are doing all they can on their end.

All I want (and have been waiting for many months) is just the DVD and the slip cover that I have paid for way back last year in June. I was never told then that I had to pay the shipping for these. In fact I thought I don't even to have to order anything at all and they will just send me the items when they're ready. Imagine my surprise when I got the e-mail today.

I'm not going to complain or suddenly bashing Telltale or anything like that. I'm just disappointed and felt that I was being (unintentionally, I'm sure) misled about what the pre-order package that I ordered was.

[Wapcaplet]

I was never told then that I had to pay the shipping for these.
Really? I don't remember seeing a single announcement from Telltale that said the DVD would be shipped for free. Every single one said the DVD was free plus the cost of shipping.

If you can find where you saw that, please show me; I'd like to be proven wrong.

[Rather Dashing]

All I want (and have been waiting for many months) is just the DVD and the slip cover that I have paid for way back last year in June. I was never told then that I had to pay the shipping for these. In fact I thought I don't even to have to order anything at all and they will just send me the items when they're ready. Imagine my surprise when I got the e-mail today.
I'm pretty sure that "plus the cost of shipping!" or "For just the cost of shipping!" was included in all promotional materials that mentioned the DVD.

[nikasaur]

Hi guys,

For people new to Telltale, it can be a pretty confusing process on how we do DVDs, episodic and such. Rest assured we try to be as clear as possible about the DVD being ready after the season is done, how you have to order it, etc, but sometimes that information doesn't penetrate to every fan. Bear with us, though, for this is the easiest way we can find to get the discs out there and on your shelves!

[Kruzzz]

Really? I don't remember seeing a single announcement from Telltale that said the DVD would be shipped for free. Every single one said the DVD was free plus the cost of shipping.

If you can find where you saw that, please show me; I'd like to be proven wrong.

Read my post again, I never claimed that I was promised the DVD for free. In fact it's exactly the other way around, I'd like to be proven wrong that it was mentioned anywhere to me that I will have to pay for shipping for the DVD and the slip cover.

Here's the e-mail I got after I pre-ordered:

The stuff in your order includes:
• Tales of Monkey Island
Your Serial Number for Tales of Monkey Island:
XXXXXXXXXXXXXXXXXXXXXX


$34.95 has been collected from the payment method you selected. You can review your purchase history at any time by logging in to your My Telltale page. (To get to this page later, go to Telltale's website, click on "Settings" (the gear icon), and then "Past Purchases".)

Avast, ye scurvy sea-dogs and welcome to the motley crew of the good ship Pre-Order. I'll wager you've got booty on your mangy minds and we here at Telltale don't aim to disappoint you on that score. So lend me your pox-ridden ears and I'll tell you a tale of king's ransom in ill-begotten goods and services that be setting sail in your direction even as we speak!

1.) A Secret Forum! (Pirates Only): Trade bawdy tales of game-development mayhem with Telltale's nefarious crew! Abandon all hope, ye who ENTER HERE.

2.) A Free Game (Choose your Poison): Why ye would be wantin' to play a game without pirates, I surely cannot fathom, aside from the fact that it won't cost you a doubloon. Use the coupon code to get a free episode of your choice from the Telltale store:

Your Code:
XXXXXXXXXXXXX


3.) A Limited-Edition Slipcase (Where ye can dock yon DVD): Monkey Island's original cover artist, "Salty Steve" Purcell is toiling away in the the brig on this one, so you'll have to wait until the end of the season before claiming your prize!

[Rather Dashing]

Read my post again, I never claimed that I was promised the DVD for free. In fact it's exactly the other way around, I'd like to be proven wrong that it was mentioned anywhere to me that I will have to pay for shipping for the DVD and the slip cover.
For one thing, here (http://www.telltalegames.com/community/blogs/id-459).

[MrsBBC]

I will read this thread properly tomorrow when I am less drunk, but I am reaally quite pissed off about the price of postage. i couldn;t give a shit that if i spend $50 I can get free shipping. For those of us who paid for the preorder I don;t see why the fuck we should have to pay again for something that we pretty much already own. What a waste of money, the telltalegames games were rushed, buggy and generally not that brilliant anyway. What a piece of crap

[Kruzzz]

For one thing, here (http://www.telltalegames.com/community/blogs/id-459).

Thanks. Well I'm the fool then for not reading the tiny footnotes carefully.

*Season customers who order after July 7 will still be eligible for the DVD, but only pre-order customers will receive the limited edition cover. Shipping will be charged when you come back to order the Collector's DVD.

Wait a minute.... does it actually say there that the slip cover is exclusive to people who pre-ordered?

[nikasaur]

I'm sorry you feel that way and I assure you we are distraught by it as well, even working late to try some extra bug fixes and see if there's an error in our system that results in higher shipping prices. Though there's clearly been no visible indication of our efforts thus far, it has been a problem we have been chipping away at over the months. Note that the disc isn't going out of stock anytime soon, if you'd like to wait until we find a more palatable solution to this problem. Until then, free shipping for buying Merch really isn't a bad deal- the voodoo cards alone are an amazing find and the deluxe DVD pack is something I'll get for myself when they come in stock.

[GaryCXJk]

Hi guys,

For people new to Telltale, it can be a pretty confusing process on how we do DVDs, episodic and such. Rest assured we try to be as clear as possible about the DVD being ready after the season is done, how you have to order it, etc, but sometimes that information doesn't penetrate to every fan. Bear with us, though, for this is the easiest way we can find to get the discs out there and on your shelves!

Either that's a nice ninja way of saying something completely different, or it was some unfortunate implication.

[GuruGuru214]

Ergh. When I started this thread, I was so excited. Now it just gives me a headache.

[nikasaur]

Hahaha, it means there's pieces of information that can be easily skipped over no matter how many times they're displayed, it happens to all of us. Maybe it was clarified in a blog post but not in the product description, but this particular fan didn't see the blog post and was in the dark. That's why we're here, in support, etc. There are certain things that you can message every which way that still might not reach the people they need to reach. It's not an implication, that would be hypocritical because I am a victim of that stuff all the time.

[GuruGuru214]

To be fair, though, you guys made a superb effort at it. I've had "plus the cost of shipping" drilled into my head from every direction for the past eight months, and the example above is absolutely the most subtle of all the times I've seen it.

[GaryCXJk]

Well, with an unfortunate implication I don't mean an actual implication, more like, you mean something but others might read it in a different way.

[nikasaur]

To be fair, though, you guys made a superb effort at it. I've had "plus the cost of shipping" drilled into my head from every direction for the past eight months, and the example above is absolutely the most subtle of all the times I've seen it.

But sometimes we mess up! It may seem like a pretty nasty surprise to those people and for that we apologize, but rest assured it was never meant as any sort of trickery- we like to cover our bases and keep people informed. It's a hard job sometimes, I guess that's why there's so many of us doing it!

[MrsBBC]

Ok, so I am an ungrateful cunt, fair enough, but
I have to pay...$16 again for a game that I already own, that was pretty average anyway. we get some cunting art work and wallpaper which presumably is predominantly viewable on the forums, Majus' amazing but available on Youtube animations
Brill, and a demo/advert for another sam and max game.
Can i trade in all the unused free games etc we were offered from the treasure hunt and pre order, to get free postage?

The small print was on the website, but not in the confirmation email, and is damn cheeky anyway, surely it doesnt cost £10 to ship a dvd
And yes the small print does claim that only preorders will have the ltd edition cover
'but only pre-order customers will receive the limited edition cover'
which is on the website but omitted from the order confirmation email.
The same smallprint also mentions the dvd shipping cost
'shipping will be charged when you come back to order the Collector's DVD.'
which is also omitted from the confirmation email

Sober up stop ranting, it will still be shit (and moderated) in the morning

[GuruGuru214]

It's a hard job sometimes, I guess that's why there's so many of us doing it!

Well, you can take comfort in the fact that a good bunch of us love you guys!

D'aww. Everyone, group hug on Nikki!

[MrsBBC]

Ergh. When I started this thread, I was so excited. Now it just gives me a headache.

Sorry for ruining it for you.
When I read my email i was excited...

[GuruGuru214]

I can understand where you guys are coming from, I just find it hard to imagine (though entirely plausible) that you missed every mention of the shipping charge. Like I said, most mentions of it were much less subtle than that asterisk in the link posted above. I just think Telltale has done a lot of awesome things for us, so I'm a bit hurt to see all this anger directed at them for something that's out of their control.

[nikasaur]

I'm sorry to hear of everyone's frustrations, and we share those same feelings with you, nobody likes to feel ripped off and we truly want the customer experience with Telltale to be a positive one. We are looking into the issue quite heavily.

[Avistew]

I have to pay...$16 again for a game that I already own, that was pretty average anyway.

... Then don't order the DVD?
You can get it whenever you want for free (plus shipping). Feel free to wait until there is something else you want to order and get them together to pay less in shipping. As you said, you already own the game. You can even decide never to get the DVD if you prefer.

About information not getting to people, tell me about it. The other day I was talking about a book with a friend who had read it. He thought one of the main character, a male, was female. And the book was in French, which means that every adjective was masculine. Every "he", "him", every adjective, he just skipped and missed while reading the book. I don't get how he did it.

[moronic50]

i'm stunned by the ranting going on. I've known since my first TT purchase that shipping was extra, and that was with Sam and Max season 1. Plus £10 to ship a tracked item is very reasonable. Tracked sometimes means that the item will be delivered quicker too. I'd really like the p&p charge to drop, who wouldn't? But nor do i want to see TT bleed money on paying for peoples postage when they could use it to develop these games. If i was to put a figure on P&P, i would say that ideally there should be a $10 charge for a maximum of 3 dvd's sent in one package, and a cut off point of around $19 for merchandise shipping (given it weighs more.).

As a final option, would Tell Tale ever consider making any purchase worth more than $50 eligible for free delivery a permanent thing? It would essentially be mostly used around a time such as this but it would be a nice thing to have. Then, hopefully, as TT grows it can steadily bring that price down, much like amazon did with their free postage in the uk (first orders £15 and up got free delivery, then £10, £5, finally any purchase from amazon eligible regardless of cost.).

just my 2 cents.

[Ash735]

Amazing how some Shipping Costs bring out the hatred in people who feel like TellTale conned them, how the series was actually crap, etc

[Wapcaplet]

Yeah, the level of vitrol in this thread (and the others about the postage and free shipping offer) is absolutely stunning.

For those of you who may be new around here, Telltale is not trying to rip you off, or cheat you, or spread vicious rumors about your loved ones. They like you and want to make you happy. They are a business, and they have to pay their bills, but they also try to do the right thing.

Well, you can take comfort in the fact that a good bunch of us love you guys!

What GuruGuru214 said.

[amedeus]

Wait, were we able to pay the DVD shipping back when the Season was first up for preorder? Because I can't remember if I paid that or not.

If we could, then I probably did. In which case, can I upgrade that to the Deluxe, without, you know, ordering it as a second disc?

And if we couldn't, then nevermind that last paragraph I guess.

[GuruGuru214]

Nope, we couldn't. If you haven't ordered in the last two days, you haven't ordered.

[Otis]

Hi,

I would like to point out to all of the people that preordered a few months ago and supported TTG throughout the release that we have to spend an extra $50 to get the free shipping, whereas if someone just purchased the DVD now, they will only have to spend $50 - $34.95 = $15.05 to get the free shipping.

I think TTG should adjust the free shipping price for the people that preordered to $15.05 so that it takes into account the $34.95 we paid before. (In which case I would definitely order the Deluxe edition and throw in something to get the free shipping)

Does anyone agree with me?

Yeah. This one would be the right thing to do. It would be great if they counted the $34.95 we spent while pre-ordering to this $50 offer. In this case I would definitely order the deluxe edition also.
Now the deluxe edition would cost me 14.95 plus the shipping $35, so deluxe edition would cost me $50.

[Leak]

Plus i really hope that i wont be slammed by customs when the game + xtras arrives. Does anyone know if UK customers already pay VAT on the games so we don't get done, or is it just luck if the stuff gets through?
For customs you only consider the price of the goods (i.e. without shipping costs) to decide whether to tax them (custom is usually a doozy at 3% or so, but the 20% import VAT is killing me), and at least for Austria the exemption amount is 22 EUR.

So with 1 USD listed on the invoice (that's what they did for Wallace & Gromit, and I'm pretty sure they won't list S & M season three on there since it's not in the package) you should be fine, unless Europe's economy pulls a titanic and drops the price of 1 EUR below 0.05 USD... :D

np: Contriva - Follow Me (8 Eyes ('96 - '99))

[jadetermeg]

Haven't ordered yet, but I will tonight. I'm going to order the deluxe version, art portfolio, and two sets of cards. One for me and one for my sister. I thought I heard rumors about free shipping then?

[Asya86]

Yes but the art portfolio counts as a prints which is not included in the free shipping offer.

I ordered the Deluxe TMI edition plus pre-ordered the new Sam and Max (and the Sam & Max season 1 DVD which was free since I'm eligible) to come up to 49.90$ which was enough for the free shipping.

[jadetermeg]

I thought so, but deluxe + two card sets, should be shipped for free I assume.

I suppose I'll find out when I order.

[Asya86]

If you pre-ordered the season the delux is 15$, and each card set is 10$, making it 45$, so you would be missing 5$ I think...

[jadetermeg]

On my screen the card sets cost 19.95 each.

[Asya86]

Oh... I must have gotten them confused with the buttons, sorry!

[Aufhax]

well if i knew that shipping cost would be 50 $ i would not have bought the game.

that is fucking stupid. i will never buy something from telltale games again

[FitzoliverJ]

I forgot about custom tax to uk on postage from america last time i had to pay an extra £11 to get poster and bages

I've never understood what the rules are, outside the fact that some parcels get opened and checked, and some don't. But I'm surprised that buying yourself a poster and a few poxy badges attracts import duty.

[FitzoliverJ]

well if i knew that shipping cost would be 50 $ i would not have bought the game.

Yeah, but you're also getting a bunch of other stuff. If you don't want the merchandise or "The Devils Playhouse" you could just, y'know, pay the postage.

[jadetermeg]

well if i knew that shipping cost would be 50 $ i would not have bought the game.


They say they look into the shipping matter "quite heavily", perhaps if you wait a few months, it will be cheaper(there's no rule saying you have to order the game at at once, is there?).

[Eddie]

The perks have value, too. The free episode alone was worth $8.95.

Rubbish. I didn't pay for the perks, I paid for the game. I have no need for a free episode. You can't just add the free stuff I didn't ask for.

I won't be paying $18 for the disk, and I will certainly not preorder anything from telltale in the future. In fact, good chance that Tales is the first and last game I buy of them.

Hell, I payed $35 for stuff like bioshock 2 and dragon age, and that includes shipping!

[Irishmile]

I do not see how TTG is responsible for shipping costs... They had it clear as day that the DVD is a free option that costs only shipping.. because postal workers do NOT work for free you know. Its not TTG job to figure out everyone's international shipping costs....

[Eddie]

I do not see how TTG is responsible for shipping costs... They had it clear as day that the DVD is a free option that costs only shipping.. because postal workers do NOT work for free you know. Its not TTG job to figure out everyone's international shipping costs....

But they are. I have the feeling they added to the shipping for some extra cash. Shipping a dvd using tracking does not cost $18.

At the very leat they should have indicated the cost (or a reasonable estimate) when preordering. This is false advertising.

[Irishmile]

Where is it going to? It cost me only $4.98 to ship to WI...
If there is more tagged on its to ship further than the US and TTG have no say in that at all.

[MusicallyInspired]

Wow, you really are a douche.

[Irishmile]

who me?

[MusicallyInspired]

No. Eddie. You posted before I did.

[Eddie]

Wow, you really are a douche.

Namecalling, the #1 solution for discussions on the internet.

[MusicallyInspired]

Sometimes that's the only way you can respond to a troll. What with all the unfair and baseless accusations and all.

[Eddie]

Trust me i'm not trolling, i'm serious. Adding to shipping happens a lot. And it's my feeling about it, i'm not stating it as fact.

[seamonkey78]

But they are. I have the feeling they added to the shipping for some extra cash. Shipping a dvd using tracking does not cost $18.

At the very leat they should have indicated the cost (or a reasonable estimate) when preordering. This is false advertising.

I agree with you!
Having to pay this high shipping cost to Europe is really a bad joke.