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raduk
07/22/2010, 04:03 am
Ok so I am approaching 3 weeks without a response to my initial ticket #33259

I have been polite & over patient in my opinion, please can ANYONE from TTG get in contact with me to resolve this issue once & for all!!!

xbskid
07/22/2010, 04:23 am
Please send a PM to Bonnie with your ticket number. A lot of people have had success getting a response with that method.

raduk
07/22/2010, 04:28 am
Please send a PM to Bonnie with your ticket number. A lot of people have had success getting a response with that method.

ty, I'll try anything.....I understand that the support group are inundated with tickets, but TTG really need to address this sooner rather than later!

xbskid
07/22/2010, 04:47 am
ty, I'll try anything.....I understand that the support group are inundated with tickets, but TTG really need to address this sooner rather than later!

I agree. I'd help out, but I don't think they'd let me work remotely from the other side of the country.

Jake
07/22/2010, 05:02 am
I saw a response from Bonnie on the 12th of July. Did you receive that email? Did it help?

raduk
07/22/2010, 06:44 am
I saw a response from Bonnie on the 12th of July. Did you receive that email? Did it help?

Please can you send me a link, I have just checked & can't find any posts directly related to my query? I have sent a private message to Bonnie today to hopefuly get the ball in motion to resolve my outstanding ticket.

Jake
07/22/2010, 06:58 am
I can't send a link because the web version is only in the administration system. I'm sure Bonnie will get your PM when she gets into work today though.

raduk
07/22/2010, 07:03 am
I can't send a link because the web version is only in the administration system. I'm sure Bonnie will get your PM when she gets into work today though.

ok thanks anyway!

/sits & waits patiently for Bonnie.....

raduk
07/23/2010, 02:19 am
I can't send a link because the web version is only in the administration system. I'm sure Bonnie will get your PM when she gets into work today though.

:(

Another day.....another nothing in terms of feedback....all I ask is for someone to get in touch with me to find a constructive resolve to my outstanding ticket!?

raduk
07/26/2010, 01:04 am
:(

Another day.....another nothing in terms of feedback....all I ask is for someone to get in touch with me to find a constructive resolve to my outstanding ticket!?

Another weekend passes & STILL nobody has contacted me or began to resolve my oustanding ticket of 3 weeks!!!

raduk
07/27/2010, 02:05 am
If I keep posting everyday, do you think somebody from Customer Services will take notice? :confused:

NeatNit
07/27/2010, 04:53 am
maybe