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View Full Version : Cannot pick shipping method..


Aimless Kittay!
06/23/2011, 08:50 pm
Hello,
I was excited to buy some merchandise from telltale, but it tells me that I need to select a valid shipping method, although I can only choose "free."

I live in Canada (Not sure if that matters..) please resolve this before the sales end!:)

Genericboardname
06/24/2011, 10:30 am
Check out my thread about halfway down. Apparently it has something to do with being in Canada, although it was never explained what the problem was.

Datadog
06/24/2011, 03:35 pm
It's because of the Canada postal strike.

MusicallyInspired
06/24/2011, 09:10 pm
So...we can't order any shippable items at all?

Genericboardname
06/25/2011, 12:43 am
Darn it!

Aimless Kittay!
06/25/2011, 07:01 am
Can't they just take my order and ship it later or something :( I'm going to miss the sale..

MusicallyInspired
06/25/2011, 08:16 am
Well, if there's no way to ascertain a shipping price (Canada Post's fault) then there's nothing really Telltale can do. You wouldn't get the discount anyway.

NickContra
06/26/2011, 11:18 am
DAMMIT! Can't I just be given the option to ship DHL or something? We were gonna save over $80 on that order if we sent it now, and can't afford to place it all outside the sale. This is unbelievably disappointing. As was suggested, can't we just have them hold our items until the postal strike is over and then pay the additional shipping cost when it's over?

MusicallyInspired
06/27/2011, 12:26 pm
Incredibly annoying. But it's our own postal service to blame, not Telltale. I don't expect them to do anything special for us, but if they did that would be awesome.

Genericboardname
06/28/2011, 12:10 pm
With the back to work legislation, shipping methods are now available on the store to Canadian customers! Order your items quick!

MusicallyInspired
06/28/2011, 10:37 pm
Can't seem to. All non-game items don't appear on the store for me. What the heck!?

EDIT: Ok, I can select DVDs but they're not showing up as $0.00 even though I own the episodes. It says I don't seem to own episodes and if I do to log in, but I am logged in!

EDIT: Ah, never mind. That's a problem with the S&M Complete Collection which I just recently purchased.