upgrading to Vista

[celldweller]

Okay. I bought the full season set of Sam and Max. I can't get episode 2 to work, the whole "you need to buy it" - "i already did" tag error etc etc. before i go through all the nonsense of getting it activated i have a question:

I'm going to upgrade from XP to vista in next few days/weeks. will re-installing sam/max just break again as seeing this computer as a "different computer" and screw me all over again? I guess i'm wondering if it's worth the time/energy now to get my episodes working now on xp if i'm going to just have to go through getting them "fixed" again once i goto vista.

[Emily]

Culture Shock does not activate properly under Vista right now. The other episodes should be okay, but I don't know if they will need to be reactivated when you upgrade to Vista.

Your best bet is to redownload them from the find my order page (http://www.telltalegames.com/support/findmyorder") after you upgrade, and then reinstall them. This way they should activate automatically for you.

Regarding episode 2 and the missing tags error - this usually happens because something went wrong with the activation system during download or installation. Redownloading often fixes it, or we can send you an activation key. It's a stupid error, but easily resolved. (But if you're going to upgrade to Vista anyway, I can understand wanting to wait to get it activated until then.)