[issue-55764]

[serane]

Hello,

I wrote you on January 3rd telling you my problem.

On January 6th I received an answer from Michael Parks with this text: "We are not able to receive attachments via this email address. Please forward the photo of the box to me at (email address)". The same day I send him the photo.

No news.

I wrote him again on January 20th (attaching the photo).

No news.

Finally, on January 26th I wrote him AGAIN from another email address.

No news.

As my english isn't good I can't explain my feelings very well, but I'm very angry and disappointed. I bought ALL the games on your web and a lot of merch, and I'm sure I deserve some minutes of your time.

[Mike]

Hi,

I never received an email from you at my personal address. Please try sending it one more time, and I apologize for the inconvenience.

Thanks,
Michael

[serane]

Michael,

I have just send you again the photo from four different email accounts.
I hope you receive my emails.

Regards.

[Mike]

Hi,

I received your email this time, and just sent you a reply.

Thanks,
Michael

[serane]

I received it, thanks a lot.

[serane]

Today I have received the package, all is OK this time.

Thanks for your help.