paid too much

[spookysys]

Hi,

I did not agree to pay $9.95 for this! The "Sam & Max Season One Bonus Disc" was offered for shipping only to those who had ordered the first season on-line.

I got a mail earlier that the "Sam & Max Season One Bonus Disc" was our of stock and that it would be sent when it was available. Did something go wrong with this?

Please respond!
Kind regards,
Eivind Liland


>From: webhelp.v4@digitalriver.com
>To: XXXXXXXX@hotmail.com
>Subject: Telltale Games - Shipment confirmation for order #XXXXXXXXXXXX
>Date: Tue, 24 Jul 2007 21:32:16 -0500 (CDT)
>
>Dear Eivind Liland:
>
>Thank you for ordering from Telltale Games on June 27, 2007. The following product(s) has shipped. If you paid by credit card, your credit card has now been charged.
>
>Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
>------------------------------------------------------------------------------
>samandmax-s1 Sam & Max Sea 1 1 1 9.95USD
>
>
>Shipping Information
>Product Name Serial Number Tracking Number
>----------------------------------------------------------------------------------------
>Sam & Max Seaso None ASSUMEDSHIPPED
>
>
>If you have further questions regarding your order, please click on the link below for assistance:
>http://www.findmyorder.com
>
>Please note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
>
>Sincerely,
>Customer Service
>
>SHIPMENT AND BILLING DETAILS
[removed]

[Emily]

$9.95 is the shipping price for international orders. The disc itself was free. (The $9.95 shipping and $0 price for the DVD would have been listed on the last screen before you checked out.)

Sorry if the email confirmation is confusing. I'm working with DR to make it less so. Also I removed your shipping info and email address from your post.