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Guybrush Threepwood
08/04/2007, 08:46 am
Support issue: 7796
Order #: 5560379600

My order cancellation notice hasn’t come yet, but Ryan said it “would come soon”... but that was yesterday at 6:55pm. Is there something up?
I would like to re-order my stuff ASAP so I don’t miss out on the sketchbook (because it says it won’t be reprinted!!).

Looking forward to hearing from you.
Regards,
Guybrush Threepwood.

P.S. I hope I'm not sounding too pushy or anything, I'm just really worried about missing out on the sketchbook! :eek:

Emily
08/05/2007, 12:53 pm
I emailed Digital River about it again yesterday and have not heard back yet, maybe because it's the weekend. If they haven't responded by tomorrow I'll follow up.

Don't worry about the sketchbook, we won't be running out any time soon. ;)

Guybrush Threepwood
08/05/2007, 12:56 pm
Thanks for that Emily. Hopefully they'll respond tomorrow.

oh, and I mean this (http://www.telltalegames.com/store/samandmax-sketchbook) sketchbook, which says "We will not be doing another print run after this, so if you want The Age of Sam & Max, buy now or forever hold your peace!" which is what got me panicking. :D

Emily
08/05/2007, 01:07 pm
Gotcha. You should still be fine. :)

Guybrush Threepwood
08/05/2007, 01:10 pm
Gotcha. You should still be fine. :)

Oh right, good, good. :)

Guybrush Threepwood
08/06/2007, 09:24 am
Emily - I have recieved an email from Digital River saying they have canceled my order.
Thanks for your help.

Emily
08/06/2007, 12:04 pm
You're welcome. Sorry it took so long, I'm not sure what the hold-up was.

Guybrush Threepwood
08/06/2007, 01:59 pm
You're welcome. Sorry it took so long, I'm not sure what the hold-up was.

Hey, no problemo! As long as I didn't miss out on the sketchbook or anything, I was fine! :D