Woohoo!! I got mine!!

[Kedri]

After two painful months of waiting, I finally got my DVD and Case File!! :D

*Holds DVD in one hand, and grabs mic with the other*

I'd like to thank my friends, who discouraged me from getting it, obviously reverse psychology, and-and I'd like to thank Gametap for producing it, and Steve Purcell for creating them, and Emily for leading me through the darkness of that agonising week where it said "Product shipped," and I'd also like to thank everyone else at Telltale for making it!! :D

Sadly, it came the exact same day I got Windows reinstalled, so I can't play the games yet, but I popped it in the TV and watched most the video features. I also found two of the easter eggs, The hot rump and Sam in the window, and I also fiddled with the case file. It was great! My favorite is the pin. I'll need to put it in the optimum spot for weirding people out. Also, the magnet was larger than I expected, which is good. I put it on the fridge. :)

Thanks again! *Runs off to finish watching shorts again*

You know, The Interrogation Short, I believe, is a great demonstration of humour that Steve Purcell alone could write.

[Emily]

One of those easter eggs leads to more easter eggs. Keep playing. :D

[Marty]

hoping mine will arrive soon. living in Australia may slow things down :D

[Kedri]

Hang in there, Marty, it's worth it. :D

One of those easter eggs leads to more easter eggs. Keep playing. :D

Hmm...The randomSam window? I fiddled with it until my thumb was sore, and found a puppet movie of brilliance! I wish there was a way to see it on que...Hey, are there any other easter eggs? :D

[tabacco]

If you keep at it, there might be more ;)

[Kedri]

If you keep at it, there might be more ;)

The credits? Oh yeah, I saw those, too. Sadly, my DVD played froze on me half way through "Haggis." But yeah, I caught that one, too. Thanks! I love easter eggs. :D

[tabacco]

Those aren't technically an easter egg, since they also run at the end of episode 6's cutscene video. There's more easter egg goodness than you've found, though :)

[Kedri]

Those aren't technically an easter egg, since they also run at the end of episode 6's cutscene video. There's more easter egg goodness than you've found, though :)
Really? Hm, maybe I should watch that, then...So more Sam window watching. Got it.

[tobar]

I got mine today too! (or yesterday....monday basically!) Drove to work listening to the soundtrack, when I got home I popped in the dvd into my player and watched it with great joy. I didn't even recognize a lot of those forum member names, big list.

[Guybrush Threepwood]

Mine hasn't even been shipped yet. :p

[Emily]

Mine hasn't even been shipped yet. :p

That's because you're waiting on a backordered print, which is hitchhiking its way to the warehouse as we speak.

Okay, maybe not hitchhiking, but the image of a rolled-up poster by the side of the road with its thumb out is amusing to me. *drinks coffee* Okay, maybe not THAT amusing...

[War-overlord]

I'm waiting for mine as wel. I don't expect it to be the same as Australia, but shipping to the Netherlands delays the parcel also for quite some time. I can't wait to fidle around with those extras.

[azza29]

Yeah I am in Australia, not sure how long it's going to take. Depends on whether the parcel went on a boat or a plane I guess.

[Guybrush Threepwood]

That's because you're waiting on a backordered print, which is hitchhiking its way to the warehouse as we speak.

Okay, maybe not hitchhiking, but the image of a rolled-up poster by the side of the road with its thumb out is amusing to me. *drinks coffee* Okay, maybe not THAT amusing...

*sips tea* Thank you for the update. :)

[Silly Bob]

I ordered mine with the case file about a week ago, I live in Massachusetts (sp?) how long do you figure I'll have to wait?

[tabacco]

Domestic shipping is at normal postal service speeds, generally. I think it's coming from Minnesota, so probably not too long for you, once it ships.

[Silly Bob]

I sure hope so, I've been holding out on the Summer of sam and Max stuff until I get it, I just don't want to spoil it.

[sirilluminator]

Not sure if it's actually an easter egg, but apparently the trailer commentary track is "hidden." It wasn't very hard to find, though!

[TrogLlama]

YES!
My order came in today. Just about to check out the disc now.
Oh, and the hat is awesome.

[Guybrush Threepwood]

*screams* :D
Ah well, I have Hit the Road to pass the time. ;)

[purple_monkfish]

I have it too! so, i'm lazy with easter eggs.. I got the window thingie that leads to randomness but other than that.. are there others?

[tabacco]

Yes :)

[purple_monkfish]

buuuut laaaaazzzzyyyyy!!!!

[tabacco]

Well, if you're especially lazy, you can put the DVD in a computer and watch it in Windows Media Player or something that lets you browse Titles on the disc. Otherwise, the window is your only route to most easter eggs.

[patters]

that way is almost as random

haha jake couldn't break a bottle, and i can see where max's insanity came from (comicon footage).

[purple_monkfish]

Yeah, I played about with the dvd on my pc. So far i've found the puppet show and the grow a pirate thing.. which was amusing but why did he eat it!? ewww.
so, what have you guys found?

[Marzhin]

Yes ! The DVD arrived this morning here in France :) O joyful day !

[jos]

Oh Goodie! All the stuff arrived this afternoon!
I really like the magnet! And the postcard is cool to.

[xChri5x]

Where are you from and when did it ship?

[Bruno83]

:(:(:(:(
I'm still waiting!
and it's killing me!!!!

[Marty]

usually when i get stuff from the US it would have already arrived. hopefully it'll arrive tommorow before the weekend.

[Silly Bob]

Yes ! The DVD arrived this morning here in France :) O joyful day !

Wait a second, you're in france and you already got yours?

Mine hasn't even shipped yet as far as I know.

[tabacco]

Yeah, I played about with the dvd on my pc. So far i've found the puppet show and the grow a pirate thing.. which was amusing but why did he eat it!? ewww.
so, what have you guys found?

After we took the pirate out of the bottle, it was sitting in that plastic cup you saw in my office. Jon walked in and said 'Somebody should eat that thing', and Jake and I suggested that he do it, so he agreed to bite the head off. He did spit it out again, by the way, but it was less funny to show that.

[Hero1]

After we took the pirate out of the bottle, it was sitting in that plastic cup you saw in my office. Jon walked in and said 'Somebody should eat that thing', and Jake and I suggested that he do it, so he agreed to bite the head off. He did spit it out again, by the way, but it was less funny to show that.

that was truly disgusting.. but nice work with the chair tabacco :D:D:D

[jos]

Where are you from and when did it ship?
I'm from The Netherlands -> Brabant -> Budel :)

I got the shipping mail on 13-8-07, so that's 10 days ago.

[xChri5x]

Wow, only 10 days? That's awesome. Hopefully mine comes soon to Canada

[Bruno83]

I'm from The Netherlands -> Brabant -> Budel :)

I got the shipping mail on 13-8-07, so that's 10 days ago.

Hey!
I got my shipping male the same day.
I live in germany, so It'll probably arrive very soon:)
I hope

[purple_monkfish]

Ewwwww

[Laserschwert]

Don't worry, it HAS to be a typo...

Oh, and @Bruno83:
Don't be too sure about that... I've got the shipping mail for my 2 "Effigy Mound"-sketchbooks on August 1st, and they're still not here. My shipping mail regarding the S1-DVD, the soundtrack and the case-file went out on August 14th, which caculates it arriving here somewhat around mid September :(

[Jekill]

any suggestions how long it might take to reach germany when it has been shipped on the 13th of august? how can i track my parcel? when i enter try to track my order at findmyorder.com using the last five digits of my credit card it only leads me my telltale account saying nothing more than
Order Number: 5433661200
Order Date: 6/27/2007
Order Status: Order Complete
plus my address and what i ordered. hm. i can't say i did exactly FIND my order by this information, can you please tell me how to track it properly? thanks a lot!

[Jekill]

Hey!
I got my shipping male the same day.
I live in germany, so It'll probably arrive very soon:)
I hope

hm, meins ist heute nicht angekommen. und ich hatte so auf den soundtrack für eine lange autofahrt gehofft, fahr morgen nach berlin. damn.

[patters]

i have so forgotten my German GCSE work i recognise the words and think that the gist is that his shipment has not arrived

[Bruno83]

You’re right patters, it didn’t
But my arrived today!! Hurray!!
But sadly, I have to say, that the magnet, as well as the hypno goggles are a bit damaged, as they where lying next to the button in the case file.
It’s not so bad on the goggles, but Ted e bear’s got a not so good looking break in his face now…
I’m not sure, if I should send it back.
Would I have to pay for shipment again, if I do?
And do I have to send back the whole case file or is the magnet enough?
I couldn’t make a photo of it, because my digicam’s got now power at the moment. Im loading the Akkus (I gues it’s the same word in English) right now.
The DVD is just fine
Can’t wait to watch it this afternoon.

[patters]

i haven't properly tried to read or speak German for over a year if i took a week to refresh it i could speak it again but i really don't need to at the moment (got a C in GCSE where i didn't revise at all)

[xChri5x]

Babel fish:

TC, meins did not arrive today and I so on the sound TRACKS for a long drive did not hope, drives tomorrow to Berlin damn.

"I don't get it!"
- Hugh Bliss

[Laserschwert]

can you please tell me how to track it properly? thanks a lot!

Yeah, that'd be quite useful... as I said, my sketchbooks are shipped since August 1st, and there's still no sign of them... I'm getting worried...

[wisp]

Hello everybody,

I received my first shipment yesterday so I thought I could post something about it. I'm another one of those guys living in germany and I ordered two packages. One with the cover print and the second sketchbook and another with the S1 disc and everything else Sam & Max, except the hat. Both got shipped on the 13th and the one with the print. The other might be stuck in customs, since they usually prefer larger packages. On the other hand...the box might actually be the same size than the first one, only a little heavier.
Anyway, stuff from the U.S. gets checked by customs quite often, so I wouldn't worry if it takes maybe another week.


..now, where do I get a frame for my signed print?

[Jekill]

Babel fish:

TC, meins did not arrive today and I so on the sound TRACKS for a long drive did not hope, drives tomorrow to Berlin damn.

"I don't get it!"
- Hugh Bliss

:D mine did not arrive today. i am going to drive to berlin tomorrow and hoped to receive the soundtrack in time for the long tour ;)

[Mel]

Yeah, that'd be quite useful... as I said, my sketchbooks are shipped since August 1st, and there's still no sign of them... I'm getting worried...

I've heard Emily say before that is 4-5 weeks shipping time to Europe (when theoretically it should be shorter).

[Kedri]

"I don't get it!"
- Hugh Bliss
That's one of my most quoted Sam & Max lines, right up there with "Trrrusteth me, trrrusteth me!"

[xChri5x]

I got a slip in the mail today saying that I have a package at the post office! It said it would be there after 5pm. Ugh, I can't wait! The mail man is probably driving around with it in his truck right now. I hope he has air conditioning! It should be my soundtrack, sketchbook and print.

[wisp]

I got the second shipment as well..:D..that's eleven days from telltale to germany. not bad, I'd say.

[patters]

I got the second shipment as well..:D..that's eleven days from telltale to germany. not bad, I'd say.

not bad that is brilliant

[Laserschwert]

So, I assume 24 days IS a reason to worry then...

[Guybrush Threepwood]

So, I assume 24 days IS a reason to worry then...

Nope, I'd probably wait five weeks maxium and then worry. I've read posts of people waiting that long.

[Bruno83]

I’m not sure, if I should send it back.
Would I have to pay for shipment again, if I do?
And do I have to send back the whole case file or is the magnet enough?
errrrr.....
I was actually hoping for some response to this by... well anybody who knows the answer.
Silly me! hu?

[patters]

errrrr.....
I was actually hoping for some response to this by... well anybody who knows the answer.
Silly me! hu?

this would probably be better in shopping and activation support

[Bruno83]

hmmm
maybe you're right.
i'll just go there and ask the same question.

[Molokov]

DVD and Case File just landed on my desk, here in sunny Adelaide, Australia (home of caffeine addled Dingos visiting new mothers)!

Very very nice. Love the miniature-ness of the Case file, and luckily nothing was damaged by the One Rabbit One Law badge as other people have mentioned :)

I look forward to trying out the DVD when I get home tonight

[Marty]

bugger, hope i get mine today!

[Guybrush Threepwood]

bugger, hope i get mine today!

Not if you live in England - it's a bank holiday.

[Guybrush_Threepwood]

It's Mine! It's Mine!!! Yay!!! :D

[Guybrush Threepwood]

Am I like the only one who has yet to recieve their Case File and DVD?

[Harald B]

Neh, I'm still waiting as well. But since it only shipped 10 days ago that's not surprising.

[Marty]

me neither, and im surprised other aussies have but not me

[Guybrush Threepwood]

Neh, I'm still waiting as well. But since it only shipped 10 days ago that's not surprising.

Mine hasn't even shipped yet. It's probably due to the fact I put in a signed poster print with the order.

[backslash]

I ordered mine on Wednesday and it got shipped the very next day. Bought the Sam&Max OST, DVD and sketchbooks - no poster print (yet).

[Guybrush_Threepwood]

I think I'll kill the mailman, anyway. He crushed a little bit the dvd case, he must pay for that. :mad:

[Ezelek]

Just received my case file, DVD/game, Western Print, soundtrack, and Sketchbook. The sketch book is is a lil banged up (one of the edges got bent right back), but otherwise, it's all good, and that's really always to be expected in international shipping.

Shipped out on August 13th, and arrived on August 28th (Australian time), so just a lil over two weeks, which is not bad, not bad at all.

[Marty]

FFS im jealous. im surprised i havent got it yet, and i live in Sydney. mine also shipped on the same date so hopefully tommorow.
im usually patient but im just a little paranoid becuase I've been screwed over with not recieving mail in the past.

[Hero1]

my dvd and soundtrack took 3 weeks.. still haven't received the effigy mound though

[Guybrush Threepwood]

Hooray, my stuff has been shipped. :) I'm one step closer to getting the DVD. :D

[Laserschwert]

Whew, my 2 "Effigy Mound"-sketchbooks arrived to day... after only 27 days. Let's hope the rest of my stuff gets here a little quicker.

[Hero1]

Whew, my 2 "Effigy Mound"-sketchbooks arrived to day... after only 27 days. Let's hope the rest of my stuff gets here a little quicker.

I've been waiting 27 days for the effigy mound too.. hopefully it arrives soon :cool:

[Trixie]

Am I like the only one who has yet to recieve their Case File and DVD?
I ordered mine as a pre-order and i got mine weeks ago.
Unless you didn't pre-order, it should be there

[Laserschwert]

Unless you didn't pre-order, it should be there

Nah, that's just a rumor ;) ... I've pre-ordered the DVD, the soundtrack and the case-file, and although it's been shipped since August 14th, it still hasn't arrived... I hope it doesn't take as long as my sketchbooks.

[Guybrush Threepwood]

I ordered mine as a pre-order and i got mine weeks ago.
Unless you didn't pre-order, it should be there

Nah, I pre-ordered the first day they were in the store, but there was a problem with my order which caused me getting pushed to the back of the list when I re-ordered.

But like I said, my stuff has been shipped now. :)

[barchetta]

... been 12 days now. Should land in the Netherlands any minute now ..?

[Jake]

Don't hold your breath :( Shipping to Europe seems to be a crawley slow process for some unknown reason.

[patters]

Don't hold your breath :( Shipping to Europe seems to be a crawley slow process for some unknown reason.

or normal for us british folk

[Laserschwert]

Time to have the US be part of the EU...

Oh my god, what am I saying?!?

[wisp]

Don't hold your breath :( Shipping to Europe seems to be a crawley slow process for some unknown reason.

I wouldn't say that in general. As I already posted, I got my stuff in under two weeks, which is good for international worldwide shipping. I would guess that the delay is rather customs- than shipping-related. On one of my packages the green customs-declaration sticker was hardly readable and on the second one, if I'm not mistaken, it was left blank. Maybe a few customs officers found this to be a bit odd...:confused:

[DoubtedEdwardo]

I pre-ordered the DVD and case file and I haven't even heard if they've shipped yet. Should I be worrying?

[Guybrush Threepwood]

I pre-ordered the DVD and case file and I haven't even heard if they've shipped yet. Should I be worrying?

Nope. Mine took ages to be shipped. Don't worry.

[patters]

Nope. Mine took ages to be shipped. Don't worry.

have you got yours now guybrush(no underscore) threepwood

[Guybrush Threepwood]

have you got yours now guybrush(no underscore) threepwood

It's on it's way. :)

[patters]

It's on it's way. :)

hope you enjoy it (hides the fact that he a fellow english man got his at the beginning of august)

[Guybrush Threepwood]

hope you enjoy it (hides the fact that he a fellow english man got his at the beginning of august)

Yeah, yeah. *mumbles about destroying patters* ;)

[patters]

Yeah, yeah. *mumbles about destroying patters* ;)

i got my confirmation email after it arrived (stupid digital river) no case file though (i have enough music merch in my room no space for games memorabilia)

[Marty]

again, its friday and i hope i get mine before the weekend.
am i the only Aussie yet to recieve theirs that was shipped around the 14th?

[Emily]

I pre-ordered the DVD and case file and I haven't even heard if they've shipped yet. Should I be worrying?

I just checked your order, and it shipped on August 17. Maybe the shipping notification went into your spam folder?

International shipping takes at least 10-14 days (often longer), so don't worry. I'm sure you'll get it soon.

[wiedo]

My DVD+Case file is finaly here! They where shipped the 14th of august.

They are still in plastic so I can't wait to open them.

*edit* They should have warn me not to put the dvd in those transparant DVD players!
like these:
http://www.3wisemonkeys.co.uk/img/products/630x.jpg
*edit*

[Quuux]

*edit* They should have warn me not to put the dvd in those transparant DVD players!

That would be awesome. Or at least a transparent dvd rewinder :D

[xChri5x]

I so pissed I didn't get mine today. Now I have to wait over the long weekend. I don't know why I didn't get it, it's been longer then my other order and it was bigger. Oi

[Porsmond]

Still waiting for mine, but then again I live in England, and I think it was only dispatched a week or so ago, so it could still be a while,I'm not in a desperate rush for it, but it would be nice if it could still arrive next week so I can replay through season 1 again before I get my hands on Season 2

[Erwin]

My DVD+Case file is finaly here! They where shipped the 14th of august.

They are still in plastic so I can't wait to open them.

*edit* They should have warn me not to put the dvd in those transparant DVD players!
like these:
http://www.3wisemonkeys.co.uk/img/products/630x.jpg
*edit*

Oh, don't worry. I'll happily punch you on the head with my boxing gloves, if needed. ;)

--Erwin

[Silly Bob]

Finally got mine!

The case file is awesome and so funny, and I'm super impressed by the packaging.

though I am a little disappointed that there wasn't a special little comic book, that noone mentioned, but it's not a big loss.

[RabidZombie]

Am I like the only one who has yet to recieve their Case File and DVD?

Mine hasn't.

How do you see when your Order was dispatched?

Edit: Mine shipped on the 17th! My, it's taking its time. (I missed the damn e-mail! I should filter my forum related e-mails into a different address)

or normal for us british folk

Tru dat.

[patters]

Tru dat.

it so is i ordered something which was shipped on the 24th of august and it only arrived yesterday on the 31st of august

not only that but we pay more taxes too

[azza29]

Mine was shipped on the 23rd, based on what other Aussie gamers have been saying I'm guessing it'll turn up sometime this week.

[Marty]

not for me, mine was shipped on the 14th.... still nothing

[Haggis]

Weehee! I got mine as well now! I must say, the case file is simply awesome! I'm posting this with my hypno-goggles on, by the way.

[wisp]

I'm posting this with my hypno-goggles on, by the way.

Oookay. :D Glad you're having fun..

[Marty]

finally, after all my whining and paranoia it arrived today. im a happy little camper. the soundtrack casing is awesome

[toppersworld]

finally got mine today, case file rules! Was shipped the 14th.

[Cyberlink420]

After accidentally getting the wrong size and cutting my finger open with a piece of glass, my poster print is now framed and hanging on the wall.

TOTALLY worth it.

[Jake]

haha. RIP finger blood. :(

[Hero1]

finally got my effigy mound yesterday!

[DrakeFox]

Wish I could hold my breath from the shipping mail came till I actually recieve it. I'd beat Guybrush Threepwood by a looong time. 20 days and counting.

[Silly Bob]

Weehee! I got mine as well now! I must say, the case file is simply awesome! I'm posting this with my hypno-goggles on, by the way.

Iwas trying to read the Alien Love Triangle with those on, it just didn't work.

finally, after all my whining and paranoia it arrived today. im a happy little camper. the soundtrack casing is awesome

I'll tell you about Paranoia, our local Post Office is pretty bad about mixing up adresses and such, one time my brother ordered a digital camera, and it was shipped to a house with the same number as ours, but on the other side of town, in fact it was a house right up the street from my grandparent's house, and sometimes it seems when they see the name Leary on the envelope or box, they just assume it's for my Grandma, so we'll get a call alittle after the mail gets delivered "Honey, did you order something from a place called Amazon?"

[Porsmond]

Finally got mine at least, Shipped on the 15th August, It arrived 3rd September,So Not bad for a delivery to England. The Case File thing is great, love it :D
Finally I can go and play it all again now,with extras before Season 2 comes along

[Guybrush Threepwood]

Wish I could hold my breath from the shipping mail came till I actually recieve it. I'd beat Guybrush Threepwood by a looong time. 20 days and counting.

Mine was shipped on Tuesday 28th August. :)

[Laserschwert]

Damn... I've just got a note from customs saying that I have to pick up my order from them, since the customs form was only filled with "software"... no value, no weight... whoever packs the packages (or fills the forms) should get a kick in the behind, because like THAT it's no wonder it gets stuck in customs.

Ah well, I've gotta pick up my "The Art of Ralph McQuarrie"-book from them as well, so I'l have to get there anyway. Looks like they don't think an 11-pound-package labeled "Art book" is kosher...

[wisp]

so i was right...:D...the way the customs labels are filled is quite unfortunate..

[fhqwhgads]

Well, my disc shipped on 31 August.

I'm just terrified of what will happen the moment the South-African Post Office gets their hands on it; they're not very reliable... :(

[wisp]

are they comparable to the namibian post? i had to send a dvd three times once..:rolleyes:

[barchetta]

Shipped the 17th, arrived in the Netherworldlands today!

http://www.pringles-fan.nl/x/snm.jpg

[DrakeFox]

Marked without price. ahh that'd indeed explain the delay. Usually something can drag for 2 weeks here fine even if there's a price listed on the package.

[wisp]

Shipped the 17th, arrived in the Netherworldlands today!
you shouldn't put it next to the pizza. if it get's greasy you have to order a new one..:rolleyes:

[nm51ml]

My DVD and casefile is ready for collection at my local UK post office. Right after I pay the £51.95 customs charge!! This CANNOT be correct for a $15 shipment can it??

[Laserschwert]

I've just picked up mine from customs (payed EUR 6.40 for 2 S1-DVDs, 2 case-files and 1 soundtrack... so probably 51.95 isn't correct, nm51ml)

And, lucky me, the DVDs got off their nub and happily flew around the case during shipping, leaving the data sides of both discs scratched. Plus, the postcards got damaged by the Max-pins, and the nubs of both soundtrack CDs arrived broken... I'm not entirely happy.

[barchetta]

you shouldn't put it next to the pizza. if it get's greasy you have to order a new one..:rolleyes:

I couldn't decide what I liked more yesterday: the DVD or the pizza! I mean - cheese, onion, mushrooms, ham, salami, asparaguses, capers, olives ...! :p

[Emily]

Laserschwert, please send an email to support@telltalegames.com - list out what was damaged and we'll get you replacements.

My DVD and casefile is ready for collection at my local UK post office. Right after I pay the £51.95 customs charge!! This CANNOT be correct for a $15 shipment can it??

No, it can't. We had another customer today who had a high customs charge because there was an incorrect amount written on the customs form. We are looking into it right now.

If possible, please check what the value is on the customs form (it should only be about $10), and also ask the customs people to open it and look for the invoice. Just in case it doesn't contain one, I'm going to email you an invoice that has the item amounts on it that you can show the customs officers. Worst case, refuse the package and we'll get it straightened out on a different shipment. If you pay the incorrect customs fee, it's going to be harder for us to get you your money back later.

EDIT: I sent you an email but was having trouble sending it. Please let me know if you received it or not.

[Laserschwert]

Laserschwert, please send an email to support@telltalegames.com - list out what was damaged and we'll get you replacement.

Yeah, I will... I'll include photos.

[xChri5x]

Woohoo!! I didn't get mine!!
Does the DVD take longer then the rest of the stuff? I got my soundtrack, sketchbook and print in two weeks, and it's been 3 weeks and counting with the DVD and casefile.

Another cold...lonely weekend... lol

[Guybrush Threepwood]

Woohoo!! I didn't get mine!!
Does the DVD take longer then the rest of the stuff? I got my soundtrack, sketchbook and print in two weeks, and it's been 3 weeks and counting with the DVD and casefile.

Another cold...lonely weekend... lol

Do you not get the post on a Saturday?

[Emily]

Woohoo!! I didn't get mine!!
Does the DVD take longer then the rest of the stuff?

There's no reason that it should, but stranger things have happened.

I hope you get it soon.

[azza29]

Does anyone have a gauge of how long it took their stuff to get to Australia? Mine shipped on August 17 and it hasn't arrived yet.

[Molokov]

Mine (DVD & Case File) shipped 17 August, arrived 27th-ish, can't remember the exact date.

Yours may be lost in transition or something. Then again, Marty in Sydney said his took ages to arrive, but it eventually did. Held up in customs or something cos the declaration just says "Software".

[xChri5x]

Do you not get the post on a Saturday?

I live in Canada and the mail doesn't run on Saturday or Sunday. Mailmen need time off too!

[Emily]

Azza, we've had some international customers report 4-5 week shipping times. If you haven't received it by mid-September, send an email to support@telltalegames.com to let us know.

Regarding the customs forms just saying "software" even if your package doesn't contain software - months ago I tried to bring this up with our fulfillment house and was told it wasn't an issue. Since people are reporting it again, I brought it up again today and hopefully we can get it resolved his time.

[glo_kidd]

Yay, my DVD and Casefile arrived on tuesday :D this is the first chance ive had to post about it :) all very cool stuff :D
Unfortunately the Reality 2.0 goggles got a bit damaged by the back of the pin but im not too worried :) They both have a special place in my collection :D

[xChri5x]

They are hypno glasses from Episode One

[glo_kidd]

They are hypno glasses from Episode One

I stand corrected :p either way they still have a special place in my collection :)

[DrakeFox]

Must admit I'm starting to get a bit worried now. Almost four weeks now, but then, the danish customs never worked very fast. Would've probably helped a lot if you had the price along with software on the customs form or whatnot.

[evilguy12]

Just wondering how long will the DVD and Game take to get to the UK? I am probably going to order it today.

[Guybrush Threepwood]

Just wondering how long will the DVD and Game take to get to the UK? I am probably going to order it today.

2-4 weeks.

[azza29]

Azza, we've had some international customers report 4-5 week shipping times. If you haven't received it by mid-September, send an email to support@telltalegames.com to let us know.


Disc and case file came today, at long last. Case file is fantastic, I wish more game companies would do stuff like that, it adds heaps to the game itself. Once again Telltale, you have shown that fancy graphics are not the only thing that makes a game great.

P.S. I'm wondering if Theodore Dudebrough is going to show up in season two? Maybe as part of a card game of some sort?

[tabacco]

He's still missing :(

[xChri5x]

I'm feeling pretty good about today! Most packages for me come on mondays!

[DarkMatt]

Disc and case file came today, at long last. Case file is fantastic, I wish more game companies would do stuff like that, it adds heaps to the game itself. Once again Telltale, you have shown that fancy graphics are not the only thing that makes a game great.


Mine came today too :D I'm assuming that Australian post could have been held up by extra customs inspections for APEC or something? Bit of a coincidence that they came through the day after it finishes :p

My thanks to Telltale for going to the extra effort required to put the package together. It would have been much easier to simply get someone else to publish it (i.e. just have the retail version), but the whole thing (Disc, Case File) is fantastic. Kudos for going the extra mile to please your fans :)

Now to wait for Season Two :D

[wisp]

I'm feeling pretty good about today! Most packages for me come on mondays!

Isn't monday the most probable day for a package to arrive anyway?

[xChri5x]

I don't know! Maybe!


Edit: maybe not :(

[Zomantic]

Got my Bonus Disk + Case File yesterday. They shipped on September 13th. A couple of notes:

1. Yes, you put some real extra effort in it, and we do appreciate this. From the cool packaging and disk artwork to the nifty dvd/cd menus (those delicious colorful animations are truly top quality), the bonus disk shows all your dedication and love, that "something" that makes TTGames so special to us. The Case File is also awesome ("One Rabbit - One Law" pin especially).

2. But... even if overwhelmed by joy and gratitude for what I got for free, I can't be satisfied with what I've paid for: the shipping took almost a month, and it certainly wasn't cheap. Have you considered changing the company which works for you?

3. By the way, I live in Italy, as many others Sam & Max fans who post here. I've read elsewhere (well, here (http://www.telltalegames.com/forums/showthread.php?t=3476)) that

At some point in the future we [TTG] may add translated versions to our store

Having already bought the whole season (and I also mean to buy the next one, and enjoy each single episode as it becomes available...), I (and my 10 years old brother, a young and promising Sam & Max addicted) would find this special feature particularly appealing.

Ok, that's all. Thank you for your attention, and keep up with the great work!

Z.

[xChri5x]

Just when I thought all hope was lost mine came today. I put the disc in a new dvd case since the one it came in was squished in. Something sturdier works better.
One dissapointment though, was on the dvd. Some of the videos are really bright compared to others. For example, the cutscene videos compared to the trailers. It kind of ruins the atmosphere and details of the enviroments and characters. Is it just me?
It's not as bad on my laptop since I can adjust the brightness just by what level my head is looking at the screen.

[backslash]

Received mine today :D Slight dent on the sketchbooks in the bottom right corner unfortunately however everything else is pretty much in mint condition

http://users.tpg.com.au/surashi//S5000450.JPG

http://users.tpg.com.au/surashi//S5000451.JPG

[FractionMan]

Well I assume my order (Disc, signed poster, sketch book, case file) is in the country, but unfortunately i've been sent a £12 customs charge.

I sent a support email and hopefully there's something can be done, but if not it's no big loss, buying stuff from the store is a steal with the current strength (Or lack thereof) of the dollar against the pound.

[Emily]

But... even if overwhelmed by joy and gratitude for what I got for free, I can't be satisfied with what I've paid for: the shipping took almost a month, and it certainly wasn't cheap. Have you considered changing the company which works for you?

Yes.

[Kaldire]

well also.. ive dealt alot with merch. And Italy is one of thee single longest places to ship to on the side of some remote place. Took me a month to get a few shirts and posters from there, go next door to spain.. get west coast usa shipping in 1 week ! I asked my friend from foggia what gives?! He says the post is horrible... hmm he most not know canada.. but he is right. (Italian people... it can take 1 month to get stuff to and from canada eh.. horrid mail)

I do agree with the dents and such in shipping.. mine sorta came the same way as the above effigy mound only not to that degree and all sides(seems the book was sliding around hitting the edges as it went on its way.

Any official comments be made about losses from this shipping company or care not to comment lol?..
Hope you didnt lose to much! We want you all here!

And no im not a reporter

[Guybrush Threepwood]

Just got all my stuff. Poster is bashed up which I'm not best pleased about (considering the postage and customs I paid - and the cost of the poster in the first place), so I'm currently flattening it out with books to see if the creases vanish. It's bigger than I expected though, which is cool. Everything else is good condition.

Update - I've taken the print to a framing shop and I have chosen a matte black frame with non-reflective glass which was £37. The guy said the creases would hopefully smooth out along with a "ooh... nice" when he unrolled the poster. ;) It'll be ready next week - can't wait!

The postcard and magnet are now on my fridge. I used the napkin for lunch (joking). I am wearing the Max pin on my S&M shirt. Yet to decide what to do with the newspaper.

The DVD is great. :D I especially liked the pirate and puppet easter eggs. I am going to listen to all the commentaries tomorrow.

I am listening through the soundtrack as I type. I had to start it off with World of Max though, that's such an awesome song! The packaging is very well designed, but one of the little plastic holders have fallen off (http://www.telltalegames.com/forums/showthread.php?t=3494) on the first CD. It still holds the CD in place, so everything is hunky dory... besides, all the tracks have been burned onto my computer anyway, so I'll only be using the soundtrack CD to admire the casing. ;)

Sketchbooks look like they are going to be a nice read, so I can't wait to tuck into them.

ORDER-HAPPINESS-O-METER:
80% [||||||||--]

[Molokov]

Mine came today too :D I'm assuming that Australian post could have been held up by extra customs inspections for APEC or something? Bit of a coincidence that they came through the day after it finishes :p


Is your package the bomb? Maybe that would explain THEM delaying it...

[DarkMatt]

Is your package the bomb?

Now THAT's a pickup line :P

I don't know, realistically, it could have just been a combination of slow post from US plus slow Australia Post, but it's possible it got held up at customs imo. :)

[fhqwhgads]

Still waiting :(

[DrakeFox]

Also still waiting. 5 weeks today since shipping notification. Tried calling post services yesterday to get informed if it was in customs or they'd misplaced it (well in the last 2 weeks I got mail to other people, they could've gotten mine too easily then). And they were about as unhelpful as I've come to expect in that without a package track&Trace number they couldn't tell me anything.

[Harald B]

It finally arrived! And on my birthday, no less!
I did get hit with a customs charge though. Since it's early morning on my birthday, I didn't feel like arguing with the man. It probably didn't help that the shipping cost was included in the value declaration and that it was declared as "Software" (despite only $10/$0 of the value actually being software). But I'm in too good a mood right now.

[DJT]

well it was a slow delivery 32 days but it was worth the wait
the bonus material plus case file is awsome

[ScarletEmerald]

Is it time to start worrying yet if I pre-ordered but haven't received a shipping notification?

[tabacco]

Did you e-mail support with your order info?

[Guybrush Threepwood]

Has anyone notied on the back of the game that the pictures for episodes 4 and 5 are the wrong way round? It goes 123546.

[Jake]

Maybe the order on the back of the box is totally random and just happened to fall 1 2 3 5 4 6? Maybe compositionally it just looked wrong when Myra was right next to the also-purple-tinted Harry Moleman image, so I reversed them. Hard to say!

[jmm]

[Bosco Mode]
Maybe its a code of some sort of conspiracy!
[/Bosco Mode]

[Guybrush Threepwood]

Maybe the order on the back of the box is totally random and just happened to fall 1 2 3 5 4 6? Maybe compositionally it just looked wrong when Myra was right next to the also-purple-tinted Harry Moleman image, so I reversed them. Hard to say!

I'll let you off. This time.

[DrakeFox]

Yay. Mine finally arrived. 42 days in transit. I have a feeling a certain dead author (peace be with him, wherever he's gone) might've exerted a bit of influence on it...then again, maybe not.

[fhqwhgads]

Got mine! Yay!

[Jay33e]

Finally got round to getting my own copy the other day. Shame no poster was included, also shame I haven't heard from JoWooD regarding a replacement yet.:(

[Guybrush Threepwood]

My poster is now finally framed. It is hanging up on my wall, surrounded by Simpsons posters. I'd take a picture of it, but I don't have the facilities.

All I need is this (http://www.telltalegames.com/forums/showpost.php?p=42665&postcount=42) now.