View Full Version : Received Scrached Season DVD Today
z3razerviper
08/28/2007, 06:00 pm
Hello everyone I just received my DVD for season 1 today and the disk was loose in the box and all scrached up have any of you had this problem? How is telltale at replacing damaged disks?
patters
08/28/2007, 06:02 pm
try shopping and activation support and i am sure emily will manage to sort it out for you (or one of the others ie jake etc)
z3razerviper
08/28/2007, 06:03 pm
Thank you
Emily
08/28/2007, 07:27 pm
Don't worry, we'll get you a replacement.
Are you the same person who just wrote into support@telltalegames.com about a scratched disc? Please let me know so I don't double my efforts. :D
z3razerviper
08/28/2007, 07:34 pm
Don't worry, we'll get you a replacement.
Are you the same person who just wrote into support@telltalegames.com about a scratched disc? Please let me know so I don't double my efforts. :D
Yes that was me. :) I am impressed you work really late!
Emily
08/29/2007, 10:26 am
Okay, I just responded to your email.
z3razerviper
08/30/2007, 03:27 pm
Okay, I just responded to your email.
Thank you I responded to it :)
Emily
08/30/2007, 09:10 pm
FYI, your replacement disc is packaged up and I'll hopefully be sending it tomorrow.
z3razerviper
08/30/2007, 09:25 pm
Thank you very much :)
z3razerviper
09/09/2007, 06:22 am
I received the disk thank you for the very quick turn around I wish more companies were this fast & friendly.
Emily
09/09/2007, 11:52 am
Thanks for letting us know it arrived safely. :)
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