Sam & Max Surfin the Highway - Now Shipping!

[Jake]

Book owners are encouraged to add their own aging accouterments.

[Zeek]

And I'm encouraged to steal your avatar, Jake. :p

[dg10050]

Just got my book along with the Effigy Mound. The Effigy Mound is a bit bent around the edges unfortunately, but meh. I ended up getting the number 911. If I ever forget what number to call during an emergency, I can always look at my copy of Surfin' the Highway. I'm sure this book will save my life at least once. ;)
Of course the alternative significance to this number would mean that this book is actually a bomb. I'll hold off on removing the shrink wrap for a bit just in case.

P.S.: Today, when I was driving by the Turner office in Atlanta, I happened to notice that they were playing an ad for Sam and Max (well, technically Gametap) on the electronic billboard that they have.

[Zeek]

I got mine about five minutes ago after explaining to the nice Home Security Salesman that there's a "No soliciting" sign in our neighborhood and I was going to call the cops on him.

Got number 446. :D

[dg10050]

Just opened it. What a nice new-book smell.
Just looking through the full-color artworks in the back. Very nice. My $50 was well spent. :)

[Harley Quinn]

*taps feet here in jolly old England*

I wouldn't exactly call here 'jolly'.

And I'm encouraged to steal your avatar, Jake. :p

I am already hatching my evil plan.

Just got my book along with the Effigy Mound. The Effigy Mound is a bit bent around the edges unfortunately, but meh. I ended up getting the number 911. If I ever forget what number to call during an emergency, I can always look at my copy of Surfin' the Highway. I'm sure this book will save my life at least once. ;)
Of course the alternative significance to this number would mean that this book is actually a bomb. I'll hold off on removing the shrink wrap for a bit just in case.

P.S.: Today, when I was driving by the Turner office in Atlanta, I happened to notice that they were playing an ad for Sam and Max (well, technically Gametap) on the electronic billboard that they have.

Damn you! I want number 911!! It's the name of my fave boy band!

[dg10050]

Just thought I'd mention, I really like the heavier stock that you guys decided to use. This does mean that I', going to have a harder time avoiding creasing the pages though. :p

[Dedlok]

Got mine yesterday. Number 466. :D

[Zeek]

Got mine yesterday. Number 466. :D

Wow, I'm 20 books before yours, and you got it before I did!

[Slothboy]

Well I just got my copy of the book and I must say I'm a bit unhappy. The quality is not what I was hoping for. Its still in the plastic so I can't even comment on the interior but the printing on the spine it total rubbish. It's beyond crooked with the "S" in Sam touching the very front edge of the spine. Additionally, the "M" in Sam is only partially foiled with only the last part of the M getting any foil. I can accept this kind of quality on a 10-20 dollar item, but this should have been caught by QC when dealing with a limited edition 50 dollar book.

Now I have to decide if I want to send it back or not.

Here's a picture of the book:

[xChri5x]

Wow, it looks thicker than I originally thought. Can't wait!

[meelWORM]

Now I have to decide if I want to send it back or not.

My spine text is noticeably off-centered, but nothing to complain about. Your spine, on the other hand, looks horrible. I would certainly not be too happy with that one!

[wisp]

on even another hand...it might become a valuable collectible, like those stamps with wrong lettering or something.

[patters]

i finally decided to get the limited edition too after the paperback, ordered now.

[purple_monkfish]

*jumps up and down* curse being on the other side of the atlantic.. I demand my books! heh.

What do you other brits think? 3 weeks? that sound reasonable? I've had stuff from canada take 7 days but they seem to have a more speedy postal service, what's up with that? curse those canadians and their efficiency.

Hey man, crooked spine stuff just adds to the charm... or something. I have AD&D books where the inner papers are too big for the cover! it's really really funny. There's also one of the books that's renowned for spine explosions, I don't own it but apparently every copy seems to just spontantiously explode in a shower of paper when you try to read it.. hahahaah.. ahhh TSR, how we miss you and your shoddy print runs.

[Harley Quinn]

i finally decided to get the limited edition too after the paperback, ordered now.

At least I'm not the only weak one

[Harley Quinn]

Dear God I hope it's not 3 weeks.

I've had stuff from America come in less than a week, but that was Ebay.

[purple_monkfish]

Harley> let's take bets! lets see... I anticipate it'll arrive before D&D 4th ed (currently estimated early to mid July) and after Alone in the dark (end of the month) soooo.... maybe it'll show up in time for my birthday, that'd be awesome. If it's 3 weeks then that'll probably be then hahaha.

[patters]

*jumps up and down* curse being on the other side of the atlantic.. I demand my books! heh.

What do you other brits think? 3 weeks? that sound reasonable? I've had stuff from canada take 7 days but they seem to have a more speedy postal service, what's up with that? curse those canadians and their efficiency.

Hey man, crooked spine stuff just adds to the charm... or something. I have AD&D books where the inner papers are too big for the cover! it's really really funny. There's also one of the books that's renowned for spine explosions, I don't own it but apparently every copy seems to just spontantiously explode in a shower of paper when you try to read it.. hahahaah.. ahhh TSR, how we miss you and your shoddy print runs.

the paperback took just over a month for me in the south east

[purple_monkfish]

I'm up north, maybe that's why it takes so long.. damn you southerners hogging all the stuffs! ahem

Lets see, it shipped on the 13th.. so I predict it'll be in my grubby mits but... July... yeah. Nice to see i'm that optimistic aye?

[patters]

Harley> let's take bets! lets see... I anticipate it'll arrive before D&D 4th ed (currently estimated early to mid July) and after Alone in the dark (end of the month) soooo.... maybe it'll show up in time for my birthday, that'd be awesome. If it's 3 weeks then that'll probably be then hahaha.

alone in the dark is friday. unless you are ps3 then its september, and i know you are wii

[Emily]

Our shipment arrived yesterday, including the ones that were supposed to have gone to the warehouse. We were supposed to get 1-100 and then starting with 101 they were supposed to go to the warehouse, but several in the 100 and 200 range came to us by mistake. That's why the earliest numbers we've seen in this thread have been in the 300s and 400s. (Also, I do think the fulfillment house is opening the boxes randomly - they're not labeled on the outside and I didn't really have faith that specific instructions about which numbers to give to whom would be followed, so I didn't bother.)

I have two test orders on the way that were definitely the FIRST orders placed since they were before we pushed the store live, so we'll see which numbers I end up with. :D

The printer looked at each book plate as they were being put in, so I think they would have told us if any were messed up. They did notice some repeats, which we tossed, and some missing ones, which Steve redid.

Slothboy, the spine should not look like that. Looks like you got a fluke defective one (hey, it happens!) Send an email to support@telltalegames.com and reference this thread (don't attach the pics, though - the support system won't take them) and we will arrange to get you a new one.

[wisp]

Dear God I hope it's not 3 weeks.
from several earlier discussions about this i would say that most shipments from telltale's warehouse to europe take indeed between one and three weeks, longer if your customs officer likes sam&max. they seems to be getting faster though.

I anticipate it'll arrive before D&D 4th ed (currently estimated early to mid July) and after Alone in the dark (end of the month) soooo....
where did you order your 4E from? i got mine last monday..:D

[Harley Quinn]

Harley> let's take bets! lets see... I anticipate it'll arrive before D&D 4th ed (currently estimated early to mid July) and after Alone in the dark (end of the month) soooo.... maybe it'll show up in time for my birthday, that'd be awesome. If it's 3 weeks then that'll probably be then hahaha.

to be honest, I have no clue. The postal service is so crap and random it's irratating. All I know it's going to be too long of a wait!

[Harley Quinn]

from several earlier discussions about this i would say that most shipments from telltale's warehouse to europe take indeed between one and three weeks, longer if your customs officer likes sam&max. they seems to be getting faster though.



I don't think my Effiy Mound took that long, but I can't remember how long that did take...

[Point-And-Click]

You guys just had to seal the book in plastic wrap, didn't you? I can't bring myself to opening it.

I guess I have to buy the paperback version. I know you did this on purpose. :P

I got #904 by the way.

[xChri5x]

You guys just had to seal the book in plastic wrap, didn't you? I can't bring myself to opening it.

I guess I have to buy the paperback version. I know you did this on purpose. :P

I got #904 by the way.

Plastic wrap... the unbreakable fortress. Try not to cry too much.

[patters]

i feel better about buying the book now, just won tickets to see pendulum with my favorite band supporting

[Yit]

506...

Seriously, why plastic wrap it? Now it's REALLY a collector's item.

I'm just going to look at the nice front cover.

It's also a lot smaller than I expected. Stupid low angle pictures! >.<

[tabacco]

We plastic wrapped it mostly to guard against the horrors of shipping. And society.

[Jonglum]

Hello everyone. I was wondering how many of you U.S. STH buyers out there that got an email confirmation that your book shipped on Friday, and it has not yet arrived. I have had an unusual number of my purchases go missing in the mail. They just don't turn up. I think my mailman might be doing something with them. Losing them, bringing them to the wrong place over and over. I dunno. Anyway, i just wanted to take a sample of others experience so far. See if i am alone, or in varying degrees of company on this. So, if you are in the U.S., got an email on Friday saying that your book was shipped that day, and it has not yet arrived, then if you don't mind, drop a note on here. Thanks in advance to any and all posters.
J

[dg10050]

Mine shipped out Thursday and arrived yesterday via UPS. If you shipped by postal, you can probably expect it to take a few extra days.

[tabacco]

Hello everyone. I was wondering how many of you U.S. STH buyers out there that got an email confirmation that your book shipped on Friday, and it has not yet arrived. I have had an unusual number of my purchases go missing in the mail. They just don't turn up. I think my mailman might be doing something with them. Losing them, bringing them to the wrong place over and over. I dunno. Anyway, i just wanted to take a sample of others experience so far. See if i am alone, or in varying degrees of company on this. So, if you are in the U.S., got an email on Friday saying that your book was shipped that day, and it has not yet arrived, then if you don't mind, drop a note on here. Thanks in advance to any and all posters.
J

You chose UPS shipping, so you should have gotten a tracking number in the confirmation email. According to UPS, it's out for delivery right now, so you should get it by tonight. UPS Ground varies by distance, so that's why it's taken a little longer than others (the packages ship from Minnesota).

[Jonglum]

The email i received did mention a tracking number, but the space that it would presumably have occupied is blank. I just wanted to see if there were many of us out there with similar shipping time. In the last 4 months, i have had a comic, a book, an 80 dollar DVD set, and another book(this one was lost twice) never turn up. Now, its a given that buying from eBay/Half/etc... is not going to be as reliable as the fine folks at Telltale, but man! I really think my mail guy is confused about where stuff with my address on it goes. Thusly, I am glad to hear that it will be UPS delivering it. Aha!!! guess what i just heard pull up out front? Great timing. Alright, i'm off to take a looksee. I will post my number and any other significant comments later.

[dg10050]

The tracking number shows up further down the page of that email. It seems to be a bug with the notification system.

[Jonglum]

Of course it is! Now i feel like a complete dumba**. Anyway, the book arrived. I got number 459. The thing....oh the thing...it's glorious. The pages are so thick you could rip one out and brain someone with it. I am a sucker for aroma. I love the smells of allll the many kinds of books. The mustiness of old books, the new inky smell of the freshly printed. I love the smell of this book. A mixture of serious paper and aggressive ink. They have truly constructed something i feel zero buyers remorse for having dropped 50 bucks on. I love it. Thank you, everyone involved, for bringing us this magnificent celebratory tome. J

[Bowley]

Book #465 for a message board lurker, and first time Sam & Max reader.

This thing is boss, really great work Telltale people. Thanks.

[Ukujiku]

Hi, long time reader, first time poster here. Got my book yesterday, number 463. Too nervous to remove the shrink wrap, so I got the paper back edition so I could read it.

[tobar]

Got #534 in the mail today! Wonderful looking book, I should put it and the soft cover side by side. There was just one little urksome thing about it. On my copy some of the gold foil is scratched off on the S and M. =/ I dunno I guess it adds to the worn look of it. It's perfect otherwise. Oh and I love the three circle Telltale logo on the spine, classy.

[Emily]

It's also a lot smaller than I expected.

Funny thing, when I first saw one, the book was actually smaller than I expected, too. I think after so many months of working on it, I'd built it up to be this behemoth of a thing in my mind. The good news is, when we put it in the store we had to estimate the weight, and really had no idea what it would weigh, and in the end we were about right. So everyone has been charged correctly for shipping. :D

The main reason for the shrink wrap was so that when the books were packed into cartons, they wouldn't rub up against each other and potentially damage the foil on the cover. It hadn't occurred to me that they should be shrinkwrapped, but the printer brought it up when we got to the foil-stamping stage, and I think they were right.

[Sybil Pandemik]

I haven't gotten a confirmation email at all, that's not a bad sign is it? We ordered the book in early May.

[Emily]

They probably ran out of books before they got to your order (see earlier posts where I talked about the annoying mistake of some books being sent to Telltale that were supposed to go to the warehouse). It should ship next week.

[TheAnimist]

Hooray, I got my book. I was so excited, I tore off the shrink wrap. I felt really bad afterwards(I bought a paperback along with it). Oh, and btw #937.

[wisp]

It hadn't occurred to me that they should be shrinkwrapped, but the printer brought it up when we got to the foil-stamping stage, and I think they were right.
Sooo...if I keep mine wrapped, it will be worth millions in a few years...but i probably wouldn't sell it anyway, so why bother.

[purple_monkfish]

Yeah, to me the 20th is almost the end of the month. Heh...

Amazon have just emailed me to tell me that despite their estimate from two previous emails that D&D would not ship till July, it should also arrive Friday.. YAY! I have so much stuff arriving on Friday, I should stay in and refuse to go anywhere till it does show up hehehe.
I wanna play with my little toy Edward (how sad is that?) and read the new PHB and lament!

So now I have to change my estimate, STH shall arrive sometime before my birthday on the 5th.. yeah... that's what I hope anyway.

Emily> does that mean that later orders are more likely to get lower numbers? bummer. I still want 2500 though hahaha.

Mmm shrink wrap.. but then I can't see the pretty insides and the signature! The shrink wrap shall not defy me!

You know, I don't think any of our crazy valuable books are still in their protective stuff... They have their own bookshelf though, where they sit lording it over the cheep paperbacks and gloating.. that is.. if books could gloat.

Sooo looking forward to my books *jumps up and down*

[dg10050]

Funny thing, when I first saw one, the book was actually smaller than I expected, too. I think after so many months of working on it, I'd built it up to be this behemoth of a thing in my mind. The good news is, when we put it in the store we had to estimate the weight, and really had no idea what it would weigh, and in the end we were about right. So everyone has been charged correctly for shipping. :D

I actually thought the same thing. But after thinking a bit I now wonder why I ever thought it would be bigger than it is. :rolleyes: Anyway, it's a nice size.

[Emily]

Emily> does that mean that later orders are more likely to get lower numbers? bummer. I still want 2500 though hahaha.

Only for a little while. After the 100s and 200s get fulfilled, people will start receiving higher numbers again. We wanted to ensure that people who preordered got the earlier numbers in the range, so we are holding back the books at the top of the range until all preorders are fulfilled.

[Harley Quinn]

Only for a little while. After the 100s and 200s get fulfilled, people will start receiving higher numbers again. We wanted to ensure that people who preordered got the earlier numbers in the range, so we are holding back the books at the top of the range until all preorders are fulfilled.

Oohh I hope I get a low number!

[Morden]

From what I read in here, people got books numbered between 3XX and 9XX. This sucks. Nearly fifty dollars, four months of waiting and I'll end up with 537 for all I know. On top of that, the shipping address [confirmed in the email] does not specify a country, but my phone number instead. A guy from Finland noticed a similar problem.

Does the address in the email correspond to what's on the package itself? If so, I hope the book somehow gets here. I guess all I can do is wait. It's been a week since it shipped so if it doesn't turn up during the next seven days I'll worry then.

[MeaningOfLife]

I got my book today, number 344, and I am very satisfied that I made the right decision to invest in for my future kid's college money.

[Mel]

From what I read in here, people got books numbered between 3XX and 9XX. This sucks. Nearly fifty dollars, four months of waiting and I'll end up with 537 for all I know. On top of that, the shipping address [confirmed in the email] does not specify a country, but my phone number instead. A guy from Finland noticed a similar problem.

Does the address in the email correspond to what's on the package itself? If so, I hope the book somehow gets here. I guess all I can do is wait. It's been a week since it shipped so if it doesn't turn up during the next seven days I'll worry then.

Why don't you write into support@telltalegames.com with your concerns. That way you know they'll see them.

Also, the specific number on the book means absolutely nothing to me. I don't want to see these numbers turned into a pissing contest. I don't think if you get a lower number, somehow the book is more special. That's just my two cents.

[Morden]

Why don't you write into support@telltalegames.com with your concerns. That way you know they'll see them.

I just thought it would be kind of cool to whine a bit in public. Also, people who have similar problems [with no country specified in the shipping address] will know they're not the only ones. Besides, I'll mail the support if the book doesn't reach me. There's still time.

Also, the specific number on the book means absolutely nothing to me.

I have no intention of selling the book, I have ordered one copy only and I I would like a cool number. Someone in here got the 911, right? Now that's just too damn cool. Freelance Police and 911? That's just awsome. If I get a number I'm pleased with, I will feel good about myself and I will know that was a well spent sixty dollars [including shipping] and it was worth the wait.

If I get a crappy number, well, I will still be happy I finally got the book and I didn't have to pay $100+ for a used one on eBay, but it won't be the same kind of joy. If I get 777, I'll be pleased. Any nice and even number is fine too I guess.

It's just me and I like to bitch alot, but I did get the hardcover for sixty dollars and by preordering it I was hoping to get a number between 1 and 200, not 853 or 628.

Just to have something unique and Sam & Max related, you know? I don't live in the US so I can't get my copies of the games signed, I don't want to sell my book on eBay, I just want it for myself. I enjoy the games, the animated series and I love the comics. A nice number is just this cherry on top of the cake.

I don't really know what number in line my order had, but I sure would like to get a number that isn't higher than my place in line. "Oh, so you preordered to get a higher number? Ooooh.... We kind of missed that". ;)

[dg10050]

Someone in here got the 911, right? Now that's just too damn cool. Freelance Police and 911? That's just awsome.

:cool:
Somehow I totally didn't realize the significance of 911 and the Freelance Police. Thanks for pointing that out. :p

[xChri5x]

Wow, first people are afraid of taking the plastic wrap off and now complaints about the numbers...

[Harley Quinn]

:cool:
Somehow I totally didn't realize the significance of 911 and the Freelance Police. Thanks for pointing that out. :p

Dang that is cool!

[wisp]

It's just me and I like to bitch alot, but I did get the hardcover for sixty dollars and by preordering it I was hoping to get a number between 1 and 200, not 853 or 628.
you sure do...:D
...no, seriously, i can understand that you would like a special number. everybody does. that's why i usually don't buy numbered items unless there is also an improvement compared to the unnumbered version. my general rule: if you buy numbered stuff everybody will have cool numbers except you. also, there are probably a lot of nice numbers after 300...okay 911 is already taken.
also, i think it was asked in advance several times on the forums, if the order number will be related to the number in the book and the answer was that telltale would like to do it that way, but it most likely won't be possible.
i rather have a "meaningless" number in my book than having to pay 5$ more and get lower, but probably just as meaningless one, because i preordered.

[Zeek]

Wow, first people are afraid of taking the plastic wrap off and now complaints about the numbers...

I'm not complaining about my number. I'm just glad I have one that is before the 500 mark. :D

And this is coming from someone who owns several Disney Treasure DVDs that are marked close to the last quarter of their printing run (the exception going to the Oswald DVD where I got no. 12xx out of 25000)

[dloeke]

To much surprise, I just received my package containing the hardcover and a poster, after no more than two weeks or so. And I must say, the book is one of the most beautiful things I've ever seen (How geeky does that sound?). I got #1064, wooohoo.:D

[xChri5x]

Two weeks? The books only started shipping a week ago

[dloeke]

One week, sorry. My perception of time is not to be trusted. Anyway, that just makes it even faster. But I'm not complaining. :D

[ezuli]

Does the address in the email correspond to what's on the package itself? If so, I hope the book somehow gets here. I guess all I can do is wait. It's been a week since it shipped so if it doesn't turn up during the next seven days I'll worry then.
Don't worry, also in my last order email had telephone number instead of country, but the order arrived in exactly 3 weeks. (I also live in Finland.) I didn't check the address from the package, but I guess it must have been right.

[Morden]

Well that's great news! I'm really excited about the book. I always wanted to get me one of those eBay copies, but I was putting it off and they were getting more and more expensive. This re-edition is a blessing and I can't wait untill I can actually enjoy it.

[akajackfrost]

I hope I get mine soon. I keep checking the mailbox thinking "today will be the day". No luck so far though. At least I have my paperback for now.

[Harley Quinn]

should I be worried that I still haven't had a comfirmation e-mail yet?

[t_mack]

should I be worried that I still haven't had a comfirmation e-mail yet?

I was wondering the same thing.

[Emily]

See this post (http://www.telltalegames.com/forums/showpost.php?p=68702&postcount=454).

Several cartons of books that were supposed to go to the warehouse came to Telltale by mistake. Right now they're on a truck back to the warehouse. When they arrive there, the rest of the orders will ship.

[Harley Quinn]

See this post (http://www.telltalegames.com/forums/showpost.php?p=68702&postcount=454).

Several cartons of books that were supposed to go to the warehouse came to Telltale by mistake. Right now they're on a truck back to the warehouse. When they arrive there, the rest of the orders will ship.

Ah thank you. I knew you said it may be about a week so I was wondering if I had missed my e-mail.

[purple_monkfish]

Now I wait... but to sate me while I wait I have Alone in the Dark mwhahahahah. hahahaha.. which i've learnt I SUCK at.. drat. Must.. practice.. must... beat... zombies....

[xChri5x]

Woo hoo, I got a slip in the mail! It's probably at the post office now (Right across the street!).
It arrived on my wife and I's wedding anniversary. Perfect timing!

[patters]

Woo hoo, I got a slip in the mail! It's probably at the post office now (Right across the street!).
It arrived on my wife and I's wedding anniversary. Perfect timing!

Happy anniversary!

[xChri5x]

This book is awesome! Thick and Nasty!
I love the art gallery. It's beautiful! I also noticed that alot of the old fake ads and games are mixed in with the comics instead of being put together all at the end. I guess this is the way they were in their original comic book form. I'm a little underwelmed on the colourized version of "Fair Wind to Java" but other than that I really love everything. I can't wait to sit down and read through the whole thing.

Looking at the cover for the unfinished comic about Max getting shot makes me wonder why Steve never finished it for this collection. It's the "Freelance Police (game)" of the comic world in some ways.

[Zeek]

Looking at the cover for the unfinished comic about Max getting shot makes me wonder why Steve never finished it for this collection. It's the "Freelance Police (game)" of the comic world in some ways.

He probably has a good reason. Time, money, loss of interest, applying to Pixar so he doesn't end up homeless on the street selling cheap knock-off versions of character drawings like all the street artists I always end up seeing somehow whenever I go to Florida.:rolleyes: You know, something like that.

[Orcastar]

Yay, my hardcover arrived today! The confirmation email was full of lies; shipping was supposed to take "at least 10-14 business days, and sometimes up to a few weeks", but by my calculations it arrived in only 8 business days. Quite impressive since I live in Finland.

The book itself looks great, though a bit smaller than I imagined. I was also expecting to get a slightly lower number, but 550 is pretty good. In my opinion, 40 euros was a small price to pay for such a fine piece of literature.

And now to get stuck in!

[wisp]

ahhh...the waiting...the pain....need book. did anybody notice that there are still copies of the hardcover in the store? how could someone not want it? go, get 'em while they're there...

[Harley Quinn]

Maybe I should buy extra and sell them for double! MWAHAHAHAA... ha.

[Emily]

The confirmation email was full of lies; shipping was supposed to take "at least 10-14 business days, and sometimes up to a few weeks", but by my calculations it arrived in only 8 business days. Quite impressive since I live in Finland.

It took less time than we said it would? A travesty! Put the book up on a high shelf and don't take it down again for at least 6 days. :D

Also, the rogue books arrived at the warehouse yesterday, so the rest of the orders should be shipping! (We are sending a couple more cartons over today to cover the most recent orders, so a few of you who just bought in the past day or two may still be backordered.)

Maybe I should buy extra and sell them for double! MWAHAHAHAA... ha.

Please don't do that. :(

[TrogLlama]

ahhh...the waiting...the pain....need book. did anybody notice that there are still copies of the hardcover in the store? how could someone not want it? go, get 'em while they're there...
Lack of money?

[Harley Quinn]

Also, The Rogue Books Arrived At The Warehouse Yesterday, So The Rest Of The Orders Should Be Shipping! (we Are Sending A Couple More Cartons Over Today To Cover The Most Recent Orders, So A Few Of You Who Just Bought In The Past Day Or Two May Still Be Backordered.)





Hallelujah!!!

[t_mack]

Also, the rogue books arrived at the warehouse yesterday, so the rest of the orders should be shipping! (We are sending a couple more cartons over today to cover the most recent orders, so a few of you who just bought in the past day or two may still be backordered.)

I just got my confirmation notice. I can't wait. :)

[Harley Quinn]

[quote]The following product(s) shipped today.[/qoute]

WOOHOO!

Now I'll have to wait another month for it just to reach me!

[wisp]

Lack of money?
no, that can't be the reason. it's only 50$...what do you think that second kidney is for? also, you can always get a bit of money from some russian break-your-kneecaps-guy...he is probably going to want it back someday, but you surely don't need to fear anything if you have a "surfin the highway" hardcover..
..furthermore, i've seen collectors pay a lot more for far less. no, i came to the conclusion - just about now - that sam&max fans are a lot more polite than other fans and are hesitant to order it, because they want others to have a chance as well.

[patters]

yay mine shipped

[t_mack]

I got mine. It's awesome. I wish Purcell would release another set of comics.

[Mr E's Beautiful Shoes]

Hi folks. Got some possible bad news for other UK S&M fans I'm afraid.

I missed a package from the postman today which I can only assume to be the Holy Grail we've all been waiting for. The card he left behind says I'm going to be tonked on Customs charges a freakin' great £16.07. Bit disappointed as I've bought loads of books from the US before and not been hit with a charge like this, and I'm sure I read in these forums somewhere that there shouldn't be any Customs charges (but maybe I'm wrong, it is nearing the end of the week and my brain needs a rest).

Not great news I know but thought I better just warn you other Brits to keep a bit of cash handy in case the Surfin' The Highway Fairy pays you a visit. With any luck you'll be more fortunate than me.

[patters]

Hi folks. Got some possible bad news for other UK S&M fans I'm afraid.

I missed a package from the postman today which I can only assume to be the Holy Grail we've all been waiting for. The card he left behind says I'm going to be tonked on Customs charges a freakin' great £16.07. Bit disappointed as I've bought loads of books from the US before and not been hit with a charge like this, and I'm sure I read in these forums somewhere that there shouldn't be any Customs charges (but maybe I'm wrong, it is nearing the end of the week and my brain needs a rest).

Not great news I know but thought I better just warn you other Brits to keep a bit of cash handy in case the Surfin' The Highway Fairy pays you a visit. With any luck you'll be more fortunate than me.

god damn i hope they dont hit me for that. oh well i knew the risk

[wisp]

£16? that's around 30US$...more than 50% of the books value. that can't be right. they most likely saw the book and estimated that it probably costs at least 150$, because it's so awesome..

[Harley Quinn]

I'll cry if that happens to me cos I couldn't really afford the book at the moment and that happened to me recently with a tee shirt I bought. I think it's rude anyway cos they don't tell you this before you buy a product (which I know the company selling the product can't help). It's like stealing to me.

[Harley Quinn]

£16? that's around 30US$...more than 50% of the books value. that can't be right. they most likely saw the book and estimated that it probably costs at least 150$, because it's so awesome..

Or that they are greedy bastards.

[wisp]

It's like stealing to me.
no. no, it's not..'cause stealin' is illegal.;)

Or that they are greedy bastards.
...that may also be true, but there are regulations for this type of greedyness. if you get overcharged you should be able to set it right somehow. if it seems the customs charges are to high, you should ask your postal dude or customs officer about this...before paying the charges. then you should somehow get the chance to prove the true value of your package.
of course i don't know how high import tax and customs charges are in the uk..so £16 may be a correct amount.

[ballpointpeon]

Or that they are greedy bastards.

aye, the customs charge includes a charge of £8 to pay the charge.

[Orcastar]

Well the UK is a member of the EU, so they shouldn't be paying any more on customs than any other EU countries.

I actually read up on customs charges before ordering because I was afraid of possible extra charges. I can't remember all the details, but I do remember that the hardcover's value was low enough so that no customs charges or taxes would be charged.

[FractionMan]

I got hit with a customs charge for a little over £14 for my book and other items, bear in mind that £8 of that is their 'handling fee'
I'd not be bothered at all paying just the £6 customs, but that fee really is too much to charge for what they do, which amounts to slapping a sticker on the box and get you to pick up the package. I had this problem when I got the season 1 set and a bunch of other goodies last summer, and i'm sure it'll happen to me again with things I buy from the store in the future,

[Emily]

The handling charge is pretty annoying. :( We tried to get UK customs added in at checkout to get rid of the handling charge, but since we're based in the US and that's where the merchandise is coming from, we're legally not allowed to.

[purple_monkfish]

WHAT!? a customs fee!? NOOOO! I failed to account for such a thing and with three books shipping.. ouch.. this is gonna hurt.
I remember I had to pay a customs fee for several of my planescape books because some ebay members wont do the whole marking it as a gift thing (bah I say, BAH. We wouldn't have to lie if customs charges weren't so stupidly high) and it was sort of painful.

Damnit, i'd better get my books and not have to pay lots MORE money, i'll be pissed... and trust me, noone wants a pissed hormonal Sam and Max fan on their ass. lol.

[purple_monkfish]

According to my man you can appeal against the charge and claim it back. Check HM revenue customs website and see if there's anything about it there. In the meantime, i'm gonna go check what i'm likely to be charged

It claims books should be free.. so is the warehouse labeling things as "game" again? if so, Telltale, get on their asses and tell them to STOP.

[Laserschwert]

It claims books should be free...

They are at least free of customs... but you've got to pay the import turnover tax (basically the tax you would pay when buying it normally in your own country). In Germany that tax is 7% on books... so since I've bought two hardcovers, one paperback and an "Effigy Mound", that's a total of about 103,00 EUR, meaning around 7,20 EUR of tax for me to pay. I don't know though, if the fee is added to that, when there's no customs to be payed.

[Orcastar]

It claims books should be free.. so is the warehouse labeling things as "game" again? if so, Telltale, get on their asses and tell them to STOP.

Dunno about anyone else, but my hardcover box was labeled "Software made in the USA"...

[Emily]

It claims books should be free.. so is the warehouse labeling things as "game" again? if so, Telltale, get on their asses and tell them to STOP.

Been there, done that. I have done everything within my power to get this problem fixed, but they keep doing it. I have no idea why it's so difficult for those guys to label the forms correctly.

That being said, if anyone gets dinged by customs because your customs form said "software" instead of "book", please email us at support@telltalegames.com and we'll get the issue resolved.

[patters]

According to my man you can appeal against the charge and claim it back. Check HM revenue customs website and see if there's anything about it there. In the meantime, i'm gonna go check what i'm likely to be charged

It claims books should be free.. so is the warehouse labeling things as "game" again? if so, Telltale, get on their asses and tell them to STOP.

i am afraid thats wrong (http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageVAT_ShowContent&id=HMCE_PROD_009989&propertyType=document)

books can be charged at the full 17.5% vat

[Harley Quinn]

When I ordered the Effy book there was no charge... but I really hope I don't get a charge cos I really can't afford it.

[Guybrush Threepwood]

I got hit with a customs charge for a little over £14 for my book and other items, bear in mind that £8 of that is their 'handling fee'
I'd not be bothered at all paying just the £6 customs, but that fee really is too much to charge for what they do, which amounts to slapping a sticker on the box and get you to pick up the package. I had this problem when I got the season 1 set and a bunch of other goodies last summer, and i'm sure it'll happen to me again with things I buy from the store in the future,

What makes their finger prints so important that we have to pay for them anyway? :D

[Morden]

Hi folks. Got some possible bad news for other UK S&M fans I'm afraid (...) I'm going to be tonked on Customs charges a freakin' great £16.07. Bit disappointed as I've bought loads of books from the US before and not been hit with a charge like this (...) there shouldn't be any Customs charges

The deal with customs is: They should charge you for every purchase made outside of Europe. They not always do. Sometimes you can get lucky and get away with it, since they can't be bothered with every single package.

The rule is: They charge you by what you paid for the merchandise. If the value / price is NOT specified, you won't be charged. You could skip the custom fees alltogether if those who sent the package wouldn't price tag it. Dadly, they do.

Telltale, if you really have to put the price on the package, write it by hand and make it unreadable, ok? ;] For us, europeans. I paid $23 in fees for Sufrin' the Highway.

[Zaarin]

If the value / price is NOT specified, you won't be charged.Or they hold the package until you send them a receipt. Doesn't happen every time, but it happens.

[Jake]

Telltale, if you really have to put the price on the package, write it by hand and make it unreadable, ok? ;] For us, europeans. I paid $23 in fees for Sufrin' the Highway.

We don't hand ship this out ourselves, sorry. :( It goes out of a warehouse which we have very little control over. We're working to make this a better experience, but right now it's a bit lame. Sorry!

[TrogLlama]

This thread has an overwhelming sense of "U.K. imports hate you" in it.

[Morden]

I don't live in the UK and the customs got me anyway. As long as you live in Europe and buy from the US you technically SHOULD pay the fees.

[purple_monkfish]

Just recieved my grey card today... 16 quid fee... it irritates me a lot actually given books are >EiTHER 0% or 17.5% according to HM revenue customs. What the hell? what's the difference and why are some charged but others not? i'll let you know if it's marked software.

Oh well, such is the way of things. I'm gonna have me a bath then wander down tot he post office. I HATE that I have to go pay in person, it's so inconvienient.

[wisp]

i received this fine piece of printery today and must say it's quite marvelous.
shipping took two weeks, that's okay, i'd say. i was a bit disappointed with the packaging...nothing got damaged, but it easily could have. the (quite heavy) book was inside a way bigger box and had just some crumpled paper on top of it..it was slipping around in the box like there's no tomorrow. but nothing happened, so i guess it's fine with me.

Telltale, if you really have to put the price on the package, write it by hand and make it unreadable, ok? ;] For us, europeans. I paid $23 in fees for Sufrin' the Highway.
they did that last year when i ordered the season one dvd. all customs declaration sticker were handwritten and kind of hard to read...and from what i remember back then, a lot of shipments got opened by customs, 'cause they didn't know if and what to charge, and thus the packaged got delayed. on the other hand the value on my recent package it also handwritten and only a strange symbol...could be a 52, but i could also be...a strange dwarven rune or something.

p.s.: i wasn't charged anything..luckily. btw, i read that the amount you are allowed to import "for free" will be raised to 150€ at the end of this year. at least in germany, but someone told me that this might be the same for the whole european union. let's hope so..

[RobD]

I'm going to pick mine up later. :D £12.45 for customs charge, so I don't know why it's different from everyone else. :S

[purple_monkfish]

Mine was 7.83 vat and an 8 quid "handling fee" which pisses me off. I don't mind paying VAT but HOW is them putting a box on a shelf and leaving it there worth 8 quid?

Oddly, I also noticed the convoluted route the book came via. It's got a sticker from somewhere in the US and then the bit that got me, it went through Germany!? What on earth? I thought that was a little odd, i've never seen a package come by such an arbatrary route heh.

The books are wonderful! the paper back is cool but good god the hard back is gorgeous! the paper! OH GOD the paper. It's so thick and fantastic feeling.
Oh, and for the record, I got 1035 which i'm pretty happy with.

[wisp]

Oddly, I also noticed the convoluted route the book came via. It's got a sticker from somewhere in the US and then the bit that got me, it went through Germany!? What on earth?
you didn't know? we inspect all shippings that go to the uk first. i convinced them that the book is awesome...and that you're cool. so, they let it pass.

anyway, that 8 pound customs fee is horrible. one or two would be fine, there are probably a few forms to stamp. 8 however seems way to high..

[Harley Quinn]

I think it's one thing having a charge but the amount they are putting on is ridiculously expensive, esp. for the crap service we get.

[Guybrush Threepwood]

Damn, I was hoping mine would come today, but obviously not. Probably because I ordered some other stuff with it.

[purple_monkfish]

Wisp> heheh. Germany, the center of the postal universe.

[Harley Quinn]

Wisp> heheh. Germany, the center of the postal universe.

So that's why it sucks.


Kidding Germans!

[OutlawJim]

Got mine today as well, its awesome. Customs charges were not awesome lol. £12.45 for me too. Its rediculous, thats half the price of the book itself!

[Guybrush Threepwood]

I also got the grey card today (it's worse than the blue screen of death) with a nice £17 charge. I just picked up my goodies - I ordered the Sam & Max DVD, along with other books - about an hour ago and I got number 1128. This number is important to me because 1+1+2+8=12, and I was 12 years old once.

I like the quality of the paper, very nice stuff. I've never read anything in there before, so I look forward to it. :)

[Harley Quinn]

I was 12 years old once.



I bet you still are mentally.

[Emily]

As mentioned here (http://www.telltalegames.com/forums/showpost.php?p=70519&postcount=598) - if you are hit with customs charges, please verify with the customs officials why you are being charged. If it's because VAT is required to import books into your country, or on all packages above a certain value, etc., then there's really nothing we can do about it. But if it's because the customs form was filled out incorrectly, we can rectify that for you. In that case, please send an email to support@telltalegames.com and explain the situation. (Hold onto the customs paperwork you received, as we may need to see a picture of it.)

[Jai]

Good times, got my book today - #236. Looks awesome, great job!

[Sir Lemming]

I got it yesterday and it looks & feels fantastic! It's everything I could've hoped for. I'll be reading about 75% of these comics for the first time. It's great to see the Adventurer comics in there also, plus paintings up until as recent as the TV series DVD cover art.

No webcomic, of course, but I guess that's not considered a finished product yet, judging by the brief comment in the foreword.

[Erwin]

Got mine as well! (no. 570)

No customs fee, which I actually expected since it's a book and here in the Netherlands we do not have to pay (import) taxes for books.

--Erwin

[sam&maxfreelancepolice]

This hardbound edition is more enticing than the pressing waft of an expired box of Glazed McGuffins on a warm summer day!
I was so compelled to feel the thrill of its ownership that I stuck up a supermarket and and used my ill gotten gains to order my copy a few days ago,along with a couple of posters and an Elvis decanter with a hole in the neck.
Now all I have to do lay and wait for the postman to bring it to me!
Hope it comes soon,I've been sitting awake in the DeSoto for 4 days now!
Thankfully Max left enough sugary snack foods to keep me going strong.
Hopefully those shellaced novelty alligators I won on ebay will come soon too!
I wanna have my place all spruced up and classy for when guests arrive!

[neilka]

25 days since shipping and still not even the dreaded grey card here in London. I may week openly :(

[Harley Quinn]

I thought it may be more appropriate to weep openly.

[neilka]

Ahem... I was weeping so openly I couldn't see the keys :(

[patters]

Ahem... I was weeping so openly I couldn't see the keys :(

it will come, my paperback copy took over a month

[Laserschwert]

i will come...

Lord?

[patters]

Lord?

typo, fixed now, haha.

[Harley Quinn]

does this thread have the curse of the typos or something?

[patters]

does this thread have the curse of the typos or something?

no i do though

[Harley Quinn]

Got the dreaded grey card today, gonna have to fork out £12 something. Bastards. Won't be able to pick it up til at least Sat either! Well at least it's 'here'

[wisp]

Well at least it's 'here'
that's the spirit...;)

[patters]

£12.46 for me, i should collect it in about an hour

[Emily]

If you're being charged because your customs form incorrectly says "software" instead of "book", don't forget to email us at support@telltalegames.com and let us know. Thanks!

[FractionMan]

If you're being charged because your customs form incorrectly says "software" instead of "book", don't forget to email us at support@telltalegames.com and let us know. Thanks!

I'd like to thank you guys for dealing with this so well, 99% of other companies wouldn't bother to fix a problem like this as well as you guys have. Telltale has guaranteed my purchase for any cool Sam n Max stuff that comes out in the future.

[Laserschwert]

I'm getting a little bit worried here, as by next week my order is gonna be on its way for 3 full months... 3 MONTHS!! That's the quarter of a YEAR!!!

[Emily]

I'd like to thank you guys for dealing with this so well, 99% of other companies wouldn't bother to fix a problem like this as well as you guys have.

You're welcome! :D

I'm getting a little bit worried here, as by next week my order is gonna be on its way for 3 full months... 3 MONTHS!! That's the quarter of a YEAR!!!

How do you figure that? The very first hardcover shipments went out on June 12, and today is July 16. (That's still a long wait, but European shipments have been known to take this long before...)

[Laserschwert]

How do you figure that? The very first hardcover shipments went out on June 12, and today is July 16. (That's still a long wait, but European shipments have been known to take this long before...)
Shame on me... I've confused the shipping date with my order date... :o It just feels so long now :(

P.S.
I'm stupid :cool:

[Armakuni]

I got mine the other day.. I got the hardcover one.. 4 of them.. don't be mad :eek:

I'd like to say, though.. the book is FANTASTIC!! It's beautiful! I love how Telltale is releasing all this stuff, this book, the animated series.. the franchise couldn't have fallen into better hands!

[sam&maxfreelancepolice]

There's a tough balance to strike between making something affordable and consumable, and making something special and unique. We erred on the side of special and unique, given that we're already producing an extremely affordable (and awesome) paperback version.

I think you guys made the right choice...I got my L/E signed hardback and its beautiful!
its always cool to have something special and unique...like that two headed stuffed alligator I bought from that nice witch doctor in florida!

I wish they would have included that photo of Steve Purcell with his pet 'gators though! but I guess you cant have everything...unless you resort to violence of course!,,,people really seem to respond to that!

[sam&maxfreelancepolice]

Also there's a new highway surfing print (http://www.telltalegames.com/store/snm-prints-surfing) available. :)

I love that print! I bought it and the street scene one,though I must admit I was disappointed to see the DeSoto was butchered and turned into a lead sled with a chopped roof and pinstriping...Sam would never have allowed that desecration to his DeSoto.

While I understand the motive (somewhat) behind making the car a convertible for the games so you can see Sam & Max...I really wish you would stay true to the comics which are the sole reason for Sam & Max's fan base...as well as the reason the game exists.

I hope Steve Purcell will make the DeSoto a Hardtop again and make some more great posters and shirts.
Some Sam & Max decals for my car would be great too!

[tobar]

I love that print! I bought it and the street scene one,though I must admit I was disappointed to see the DeSoto was butchered and turned into a lead sled with a chopped roof and pinstriping...Sam would never have allowed that desecration to his DeSoto.

While I understand the motive (somewhat) behind making the car a convertible for the games so you can see Sam & Max...I really wish you would stay true to the comics which are the sole reason for Sam & Max's fan base...as well as the reason the game exists.

I hope Steve Purcell will make the DeSoto a Hardtop again and make some more great posters and shirts.
Some Sam & Max decals for my car would be great too!

Actually, it was Steve's idea to redesign the Desoto. He did a rough sketch of the new design and they used it. He said it was his favorite thing about the new games.

[wisp]

also, they didn't "butcher" the old desoto, it is simply is a new one. okay, the old probably still got butchered..

[sam&maxfreelancepolice]

Actually, it was Steve's idea to redesign the Desoto. He did a rough sketch of the new design and they used it. He said it was his favorite thing about the new games.

I'm shocked he would have done that,I really love the original stock appearance of the DeSoto in the comics and tv show.
I have a real 1960 Adventurer 2 door hardtop and that car is a work of art as it is from the factory,it has very elegant flowing clean lines that convey motion even when standing still.Chrysler called it "the forward look"
In my opinion lowering it and chopping the top and adding pipes and pinstripes destroys the impact of that cars design.
Steve Purcell is a brilliant artist,but the new DeSoto in my opinion looks cheesy. I dont like the rat-rod look with the JcWhitney chrome pipes down the side and the obligatory pin striping..its too cliched...God forbid if Sam starts wearing baggy pants & Max gets tattoos and a nose ring next! (ooh...the horror!)
I have been a fan since the original comic on Fishwrap came out..I have all the books put out..(except the effigy mound)...I hope Steve Purcell doesnt continue to update (redesign) Sam & Max.

Steve..if you're out there...PLEASE "restore" the DeSoto!

[sam&maxfreelancepolice]

also, they didn't "butcher" the old desoto, it is simply is a new one. okay, the old probably still got butchered..

HaHa!
Well.... it is a cartoon after all, so thankfully NO real DeSotos were harmed in the making.
But the old DeSoto kicked butt.
But I'll play along...Sam has the original parked somewhere in the garage and just bought this customized one to drive in the games! LoL

[wisp]

not quite...somewhere in the games they talk about it, that the current desoto is a new one and the other one is gone for good...but, you're right. it doesn't really matter, what happened, since it all just fictional anyway.

[purple_monkfish]

Dude, it's just a freaking car.. my goodness.

Isn't the new one based on a different model anyway?

[sam&maxfreelancepolice]

Dude, it's just a freaking car.. my goodness.

Isn't the new one based on a different model anyway?

Calm down! nobodys threatening to go on a rampage with a rusty garden weasel here!

This forum is for Sam & Max fans to express their opinions..all I said is that I think the new DeSoto is cheesy looking and I prefer the original in the comics.
Thats all.

You dont have to give a damn about it if your attitude is that "its just a car"

Its all just fictional anyway.

I suppose there are folks out there who might actually like the "new" Get Smart over the original as well...(shudder)..R.I.P. Don Adams)..but there are many others who were fans of the original series that dont like to see things arbitrarily changed.

NBC found that out when they made that new Knight Rider tv movie and they changed Kitt from a Trans am into a Mustang...Knight Rider fans were livid.

Its always a bad sign when original characters are revamped needlessly.
yes,the DeSoto is just a car (and a fictional cartoon one at that) but it figures prominently in their adventures and is an integral part of the story a lot of times and I flat out like the original best...it looked like a vintage cop car..not a lowrider...end of story.....thats my personal opinion.

And no the new car is still a 1960 DeSoto...its just heavily customized now!

[Zeek]

And no the new car is still a 1960 DeSoto...its just heavily customized now!
With a muscle car engine, flaming paint job, roll bar with police siren lights, and a grill that is similar in design to those found on big rigs on I-40.

Oh, and a hula doll on the dash! :D

[purple_monkfish]

Thing is, I can see them giving their car a muscle engine just because then it goes faster, louder and can run over more motorcyclists lol. Though being so low you'd have a much bumpier ride, here's hoping they upped the suspension as well.. mwhahahaha.
Ahem

We can't forget the hula doll! it's essential!

[tobar]

I suppose there are folks out there who might actually like the "new" Get Smart over the original as well...(shudder)..R.I.P. Don Adams)..but there are many others who were fans of the original series that dont like to see things arbitrarily changed.

NBC found that out when they made that new Knight Rider tv movie and they changed Kitt from a Trans am into a Mustang...Knight Rider fans were livid.

Its always a bad sign when original characters are revamped needlessly.


While I don't like the new Get Smart movie over the original series(Don Adams is the best). The movie was not meant to replace the series, it was an homage to it. Don't you much prefer it that the franchise is left with a well done film like that and not....well....Andy Dick?

I do agree with you on Kitt though.

[purple_monkfish]

You know, the original series is released on dvd soon.. ooo I so want it. I grew up with get smart! Which actually makes me sound a lot older than I am.. lol. Good old kiwi tv rehashing old 60's sitcoms.

[wbdigi]

Also something for non-US customers to be aware of is that you may be charged import taxes when the package arrives in your country.

_____________________
support@www.wbdigi.com
support@wbdigi.com

[patters]

Also something for non-US customers to be aware of is that you may be charged import taxes when the package arrives in your country.

spam, spam spam,

[Freelance Poster]

You know, the original series is released on dvd soon.. ooo I so want it. I grew up with get smart! Which actually makes me sound a lot older than I am.. lol. Good old kiwi tv rehashing old 60's sitcoms.

I love it too! It's actually been available for a while as a time life complete collection for $200, but I'm glad they're finally releasing the individual dvds that I can actually afford :).