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View Full Version : A little help here?


Since1845
05/13/2008, 09:00 am
The money for my order has been transfered, at least it says it was, successfully, but I still had items in my cart, and in my section, I do not have access to any of the downloads, or even a record of them being purchased.

Does this take a while to update, or is there an issue because my paypal and my telltale account have different email addresses?

Tester Scott
05/13/2008, 09:10 am
Send in an email to support@telltalegames.com with all the info and we can help you out.

Since1845
05/13/2008, 10:15 am
Ahh, right, thanks for the help. I assumed it was something along those lines but I wanted to make since... Since I checked the order-form later and it said to make sure you use the same email as your paypal... and my paypal email is old and essentially unusable.

So, I was just taking extra measures, thank you so much! :D

Emily
05/13/2008, 10:32 am
It looks like something got confused when PayPal handed the order back to us. Anyway, should be fixed now - please take a look at your account page (http://www.telltalegames.com/mytelltale/purchases) and make sure it looks right.