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derella
06/02/2009, 03:12 am
I pre-ordered but don't have access to the super secret forum. When I follow the link in my e-mail confirmation, it takes me to "My Purchases," and this is the only MI forum I see.

Right after I pre-ordered, it took me to a page that gave me a link regarding the forum, but I chose to make a username at that point, and lost the link.

Edit: I sent an e-mail to support, as suggested in another thread. I'm sure they'll get it sorted.

promke
06/02/2009, 04:05 am
Well I have the problem that I haven't been send the confirmation mail.
No Items under my stuff first but that has been sorted out.
Only problems left are no Forum access like you and no free game cupon.
It is kinda like I have purchased a standart edition via paypal. Probably the reason why there isno paypal option right now. Too many problems I guess.
Hopefully support@ttg is going to make everything right.

threepcross
06/03/2009, 08:27 pm
deralla - any news on this? I have the exact same problem =/

Emily
06/03/2009, 09:26 pm
Hi guys,

Some issues with PayPal were causing customers not to get confirmation emails (which has the coupon in it), and our system not to know that you're eligible for the secret forum. We need to fix it manually so sending an email to support is the best way to get it addressed. (threepcross, did you send an email?)

We've had a lot of emails to deal with the past few days and most of our team is out of town for E3, so thanks for your patience! We appreciate it!

HoppyDragon
06/03/2009, 09:26 pm
I e-mailed support with the same issue yesterday and it was sorted out within 24 hours. Just wait patiently. :D