View Full Version : Preoredered but can't access the preorder forum.
07/06/2009, 07:29 am
I guess the title explainss my problem. Anyone got hints on how to fix this?
07/06/2009, 07:30 am
07/06/2009, 07:31 am
It's difficult for us to deal with this issue when people post about it on the forums. If you pre-ordered and are not seeing the Private Pirates forum, please write to email@example.com and let us know:
1) Your order number, username, or the email address you used to place the order
2) If you received a confirmation email after placing your order
3) If Tales of Monkey Island shows up on your My Games page
4) If you had a forum username before ordering Tales of Monkey Island, or only created one after placing the order
We are working hard to get this issue resolved and to get everyone taken care of. If you haven't received a response from a human being in 48 hours (as opposed to the auto-response, which comes in automatically), please send a PM to David (http://www.telltalegames.com/forums/private.php?do=newpm&u=12342) and he can look up your support ticket.
Thanks for your patience as we get this worked out!
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