View Full Version : Unable to Activate
njcain
07/07/2009, 05:41 pm
I've downloaded TMI, and I think I've worked out the DirectX problem with a new version. However, I cannot for the life of me activate it. I get the "errorundefined" message that everyone seems to be getting, but I can't connect by either signing in or using the serial number. Is this just a sign that the severs are overloaded?
Hey NJ,
Not really sure why you aren't able to activate, but you should send a manual unlock request code to support@telltalegames.com. We can get you fixed up.
Symbolick
07/13/2009, 07:27 am
How long does ot take to get the unlock code back?
I am waiting two days now.
Shauntron
07/13/2009, 09:58 am
Hey Symbolick,
What email address did you use to email support@telltalegames.com? I don't see any emails in support from the address we have on file for your account.
If anything you can PM me your request code and I can send you the unlock code right back.
Shauntron
07/13/2009, 09:58 am
Hey Symbolic,
What email address did you use to email support@telltalegames.com? I don't see any emails in support from the address we have on file for your account.
If anything you can PM me your request code and I can send you the unlock code right back.
Symbolick
07/13/2009, 12:38 pm
Hi,
Yes I sent my mail to support@telltalegames.com on friday at about 9pm CET.
kind regards
Alex
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