TMI - Nothing happening

[MurrayTheSkull]

Launching the shortcut ends up creating a MonkeyIsland101.exe process.... which lives for about 10 seconds then vanishes. Nothing comes up on the screen at all. No errors, no page to register the game, no game, no black screen, nothing.

Im using a 4870 1GB with the latest drivers (Which I have reinstalled) and I have also tried re-installing the game twice (On different drives no less) to no avail.

So I tried downloading and running a random Strongbad demo and that seems to have issues as well. This time at least you get the register/demo page... but when clicking to go to the demo that vanishes and nothing happens.

Im using windows vista 32-bit.

Ill prat around so more when I get home, but any ideas would be useful.

Thanks.

[Moonlight]

Hi, I`m sad that my first post here is about not getting the game to start.

I downloaded the first episode and started the Launch setup. That part worked fine. In the last window I choose the start game button, but nothing happened. Also I choose to get a button at my desktop, nothing could be seen. I didn`t worry and tried to start the game right from the installed file, but it didn`t work. Therefore I uninstalled the game, but the folder is still there and so is the content.

Second try to install the game at a different place, this time I got the link at the desktop, however the game isn`t starting.

Tried changing the resolution, nothing happenend, and the setting is at 32 Bit.

I am using a Notebook 2,2 GHz AMD Turion, with 1280 x 800, Windows Vista, a NVIDIA Geforce 8600 GS, 2 GB Memory.

Any Suggestion?

[Mardos2k]

Same here!
Sam and Max doesn't work either.

System: Windows 7 RC1, Geforce 7800 GTX

[MagooChris]

Same here on a laptop with Vista Home Premium, 32Bit :(

[MagooChris]

I have the same problem as Moonlight, the program appears in task manager but nothing happens... the reason the game files remained after the uninstall was that the program file was still running and therefore using the files but you just can't see it on the desktop!

Running vista 32 Home Premium, resolution 1280x800x32 using GeForce 8400M G (laptop)

[Moonlight]

I`m glad someone is expiriencing the same problems than I, though I`m kind of relieved, that the problem isn`t sitting in front of the computer.

But I`m sad for you because you can`t play.

[Bobbity]

Same problem.. fully up to date with DirectX, nVidea drivers, even Java in case the launcher was using it. Process hangs around for about 10 seconds. Frustration!

Windows XP Pro 32-Bit, E6550 2.33ghz, 2gb RAM, Geforce 8500 x2.

[blitzkit]

Having the same problem. I just emailed their support regarding the problem. Awaiting for their reply.

Intel(R) Core 2 Duo
E6750 @ 2.66GHZ, 2.67 GHZ

Microsoft Windows XP Professional

NVIDIA GeForce 8800 GT
Driver Version -> 6.14.11.8618

DirectX 9.0c (4.09.0000.0904)

[Will]

Ok guys, couple things we can try:
Update video card drivers (http://www.nvidia.com/Download/index.aspx?lang=en-us) and directx (http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en).

After that, let's try a clean boot. You know, just in case:

To Boot Clean in Windows Vista

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. Click on OK
8. Click Restart.
9. After reboot, run game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer

[Will]

Ok guys, couple things we can try (and I know some of you have already tried some of these things):
Update video card drivers and directx.

After that, let's try a clean boot. You know, just in case:

To Boot Clean in Windows Vista

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. Click on OK
8. Click Restart.
9. After reboot, run game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer

[Will]

Oh, also try replacing your prefs.prop with this one. Drop it in \My Documents\Telltale Games\Launch of the Screaming Narwhal

[Moonlight]

Thanks a lot Will for your suggestions!

At the moment, I`m downloading new video card drivers. About DirectX I`m a bit confused. Shouldn`t ToMI bring the needed DirectX update?

Only to make sure, because I`m not a tech-guru: booting clean Vista is to exclude problems with the generall settings of my system?

[MurrayTheSkull]

Ive tried all of those things along with anything else I can possibly think of that might even have a small chance of getting in the way (Getting rid of ATIs CCC, closing windows processes that arent relevant, trying with user account control on and off, using compatability modes, trying lower resolutions, turning off windows firewall, redownloading the installer. Ive even taken the time to uninstall a bunch of stuff I no longer use).

And none of that worked.

[Will]

It should (and does) but a lot of people choose not to update it. Also, I'm not sure I've ever seen a program that gets corrupted as easily as DirectX. It's never really a bad idea to try updating it.

As for the clean boot, this is just to get rid of any weird background programs that might be affecting your system. One other thing I suggested in another thread is to try unzipping the attached file into your \My Documents\Telltale Games\Launch of the Screaming Narwhal.

[Moonlight]

Updated video card driver, DirectX and inserted prefs file. Still isn`t working for me.

Now I try clean boot. I appreciate your effort!

[Aldezhar]

Same error

W7 RC (7100)
E8400 @ 3GHz
Nvidia 8800 GTS 512
DX 11

[MagooChris]

I did all of that last night (except a clean boot) and so I will try that one when I get home from work tonight. Thanks' for the help Will...

Oh and just to test that it wasn't something wrong with my download I installed it on the work computer and could get into the demo (not allowed to play at work so no point signing into the full game)

--Edit, Ok I've tried the clean boot, and even thought to try runing as the admin... and nothing... I can't explain it

[Turophile]

I have the same error; with TMI and Sam & Max (steam version of Sam & Max 104 also fails to load now (not sure -- it worked in September last year?)).

DXDIAG information below.
------------------
System Information
------------------
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 8190MB RAM
Page File: 2447MB used, 13982MB available
DirectX Version: DirectX 10
Display Memory: 494 MB
Dedicated Memory: 1008 MB
Shared Memory: 3582 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: SyncMaster 225MD/225MS/2280HD(Digital)
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver Version: 8.15.0011.8618 (English)

-------------
Sound Devices
-------------
Description: Speakers (ASUS Xonar D2X Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82B71043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/22/2008 15:00:05, 1363968 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (ASUS Xonar D2X Converter)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82B71043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/22/2008 15:00:05, 1363968 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No



Display Device: NVidia GTX280.
Sound Device: Xonar D2X.


EDIT:
Have tried clean booting, replacing prefs (not that that should make a difference as the launcher doesn't open for TMI).

S&M opens the launcher in all instances, but the game flashes a white box on the screen then disappears with a maximum runtime of 2 seconds.

TMI appears for ~5-10 seconds in Task Manager and disappears, never displaying a launcher.


EDIT #2: To add to my frustration, my laptop (Vista x64 C2D 2.16GHz, 4GB RAM, 7400 Go!) can open Sam & Max _AND_ TMI, but doesn't have the grunt required to play them, whereas my desktop cannot.

I'm starting to wonder if the problem is actually the soundcard or something equally weird.


EDIT #3: Okay, turning on GX mode lets Sam & Max "Launch" to two splash screens (Gametap and TTG, iirc -- rebooting atm!), before crashing. TMI still won't even show the launcher. Updating the drivers with another patch (aimed to fix WC3/WOW (I don't play either so I hadn't even thought of patching it)).

My issue may be a separate one from the others; looking at the fact that my ability to launch is hinged upon sound cards, I might try disabling all audio devices and shall update this post once I've tried it.

EDIT #4: No, it requires a soundcard to play. :)

[aSak]

Greetings.

I just downloaded the episode, installed it, tried to play, but the game won't start up. Not that there was an error code or something, the process "moneyisland101.exe" does start, but there is no window, no game, no launcher, simply nothing.

What I tried without fixing my problem:
- game reinstalled
- directx reinstalled
- upgrade to latest graphics driver
- changing my screen resolution
- (right now) installing all the newest windows updates (including ie8)

my system config looks as follows:
- Intel Core2Duo 2x 3,00 Ghz
- 2 gig Corsair DDR2 RAM
- GeForce 8800 GT @ 1680x1050
- Windows XP SP3
- dxdiag: "nothing unusual"

long story short: "can anyone help me?" :(


regards
aSak

[brimtastic]

I'm currently having exactly the same problem. Anyone have any luck?

[aSak]

Ok, I finished updating Windows and .NET and IE8 but still - nothing. To be honest, I don't know anything more i can do to fix this problem. Additionally: Sam'n'Max S1 runs fine.

[skicamel]

One thing I think worth noting & I'm curious if others have had a similar experience. I ran into this issue with W&G3 (process creates launcher folder & data in %temp%, task manager shows process getting up to 47-52 MB, then disappears). I had no issues when W&G2 came out, now the same mysterious behavior. That, unfortunately, indicates this was likely a windows update (or some other evil auto-updater: java/adobe,etc) that took place between the release dates of W&G 2 & 3. Ideas?

Side note: After all of the actions everyone has already mentioned taking, in addition to a few others (uninstalled other SecuRom game & killing all traces, java uninstall/reinstall, IE security set to lowest possible settings, running as hidden full Vista administrator account, even cleaning out all traces of jquery 1.2.6, as the launcher is using 1.2.1), I ended up just dual booting into XP to run the game. After the last two nights determined to get this working, I'm calling it quits & dual-booting to run Monkey as well.

Edit: Adding specs:
Time of this report: 7/9/2009, 05:35:35
Machine name: *****
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8190MB RAM
Page File: 1735MB used, 14806MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
--------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_11741462&REV_A2
Display Memory: 4080 MB
Dedicated Memory: 497 MB
Shared Memory: 3582 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver Version: 8.15.0011.8618 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 6/10/2009 06:03:00, 9466880 bytes

[aSak]

Same problem here. More info @ http://www.telltalegames.com/forums/showthread.php?t=10061

[aSak]

Addendum of things that didn't solve the problem either:
- BIOS updated (to latest version)
- Mainboard drivers updated
- turning on JavaScript / Active X and turning it off again
- turning off/on Avast anti virus and firewall


Telltale! Do something! :(

[aSak]

As I can see, there are many other people around with the same problems. Frankly I have to say, that my imagination of "the day I get ToMI" is a bit different to what I (and many others) experience now.

[Frogacuda]

I had an issue like this that was the result of a double install. Try uninstalling the game and then re-installing.

[brimtastic]

Yep, I've tried all these things (updating drivers, reinstalling, redownloading, clean boot) and no luck. Just downloaded my free episode of Wallace and Gromit (thanks!) and same deal: nothing visible occurs, but a process does start. Some people have been saying that the process disappears after a few seconds, but for me it stays there...

...forever!

Been trying to get this to work all day now, feeling really disappointed :(

[aSak]

You're not alone with your feelings. I was really looking forward for TMI's release. I even tried to disable every virtual cd drive, any emulation - still nothing, so it seems that it's not suckurom's fault.

But who knows, atm I don't know what else I could try.

[aSak]

I had an issue like this that was the result of a double install. Try uninstalling the game and then re-installing.

Tried already without being successful. Even re-downloading before un- and reinstalling didn't change that.

[Will]

Hey guys, I'm looking into possible solutions, but this is a really frustrating thing to track down. This might sound crazy, but have you tried running the game in safe mode?

[aSak]

Hey!

What do you mean with "safe mode"? If you mean "Windows Safe Mode", then yes, it was the last thing that I tried, but it didn't help. If you mean "the game" in safe mode, then enlighten me how to do this. It's quite hard to do anything without even a game window (or launcher or whatever) popping up. :)

But still, my mood is getting better because of you. "Finally someone who cares."

// if this helps: a list of programs running on my machine. Not that it made a difference if these are running or not, but maybe the problem's hidden somewhere there:
- ASUS SixEngine (because of P5Q motherboard)
- Fritz WLAN driver software
- Logitech G15 drivers
- Razer Copperhead driver software
- Avast anti virus
- Spybot S&D
- Punkbuster services
- Daemon Tools (which I deinstalled, rebooted - no effect - reinstalled DT again)

-

[brimtastic]

But still, my mood is getting better because of you. "Finally someone who cares."-

Ditto that.

Yeah I just had a go at putting Windows in Safe Mode, no luck.

I've just noticed that when the process appears it initially seems to be active, using a certain percentage of the CPU, but that quickly drops off to zero in a few seconds. No more CPU activity, but eventually a drop in the memory the process was using happens after a few hours.

Again don't know if this is useful but I don't really have anything else to add.

[Will]

Yeah, I've been mostly dealing with this issue in another thread, but we are definitely looking into why this might be happening. What's really frustrating is that one or two people have gotten it to work by just formatting their hard drive and starting over, so it's not the hardware. But that isn't exactly an ideal solution to ask people to completely erase their computer.

[brimtastic]

Yeah not sure I'd want to do that. I've been keeping myself here as the problems on the other threads seem to be slightly different to what I'm experiencing, but I am actively reading them and trying out any possible solutions.

[aSak]

That is right, formatting is actually not a solution. In fact, I'd be willing to re-setup my system completely, if I knew that everything'd be fine. As long as this is not confirmed, I'd prefer a simpler solution. ;)

[MagooChris]

Yeah, I've been mostly dealing with this issue in another thread, but we are definitely looking into why this might be happening. What's really frustrating is that one or two people have gotten it to work by just formatting their hard drive and starting over, so it's not the hardware. But that isn't exactly an ideal solution to ask people to completely erase their computer.

Hey Will: Can we merge these threads? its difficult to keep track now...

My Problem is occuring on an ASUS laptop... but you've said hardware isn't the key...

I also have AVAST!... So I wonder if that does anything? or could this be a vista type bug... It's my wifes laptop... I can ask her if she would let me reformat it but it's a drastic solution to one problem... now if only this had been relesed on xbox I wouldn't be having these problems ;)

[Will]

I don't think anyone should go formatting their computers! That's generally a last ditch effort. As for the threads, I'll merge the two.

[tullulah]

i'm having the same problem, running on parallels.

i tried to update the virtual machine, upgraded the amount of ram, but nothing happens.

my computer is a imac 24"

PD: Sorry for my poor english :D

[Mahaloth]

I am also having the same problem. I have:

Windows XP Pro(fully updated)

4 Gig Memory

2.9 Ghz Processor

I forget how strong the video card is, but it's strong enough I'm positive.

I really want to play this game!

[aSak]

Good morning. ;) Threads merged? That's fine. I hope a solution is on its way. I really NEED to play the game this weekend. Because "I want to be a pirate".

[Moonlight]

If thats of any help I`m using a Acer Notebook. Until now nothing worked for me so far. I appreciate your aid very much Will and am hoping that there will be a resolution for our problem.

[MagooChris]

I tried in Safe Mode and it almost looked like it tried to do something... the screen flickered but then nothing... I've taken a dump of the file running program but it's 32MB zipped... if there is any way I can give it to you guys so that you can look at it (if it would help)

[brimtastic]

I tried in Safe Mode and it almost looked like it tried to do something... the screen flickered but then nothing...

Same deal happened to me. Other than that, I have no other developments today. I was secretly hoping that overnight the problem would fix itself and all would be good in the world, but alas, I remain disappointed.

[aSak]

Same deal happened to me. Other than that, I have no other developments today. I was secretly hoping that overnight the problem would fix itself and all would be good in the world, but alas, I remain disappointed.

Word, I was hoping the same thing. I also thought, that there might be other things left to try, but I don't have the slightest clue, what else to do. As I can see, there are still people with the same problem around. Someone has to find a solution.

[Will]

Hey guys,
I'm assuming you all use a virus scanner of some sort, could you list out what you use?

[aSak]

"avast anti virus" (http://www.avast.com) is my program of choice. I already tried completely disabling it, but this didn't solve my problem. additionally, "spybot search&destroy" is installed on this system.

[MurrayTheSkull]

Im using AVG and Spybot. Like aSak disabling the former did nothing.

I went through my process list and shut down anything that wasn't required for the system to run. Didnt help.

Some kind of output debug log would have been handy for solving these kinds of issues.

[Moonlight]

Hey guys,
I'm assuming you all use a virus scanner of some sort, could you list out what you use?

I am using Avira Antivir version 9

[aSak]

Well, that's perfect - 3 people, 3 different programs. I'm guessing that someone in Telltale's developer team is just becoming crazy.

[Mahaloth]

I am using Avast! for virus, which I have turned off.

It did not help.

[brimtastic]

Another anitvirus for the pot -- I'm using BitDefender Antivirus 2009. I added MonkeyIsland101.exe to BD's game mode whitelist, but all this seems to do is prevent notification pop-ups and such.

[Will]

Yeah, doesn't sound like there is any sort of commonality there. Bah! Ok, completely different track, have you tried playing with your internet completely unconnected? Just take out your ethernet cord.

[aSak]

I will try this in a few minutes. I was so keen to write a mail to Securom (because that's my guess), according to their page: http://www.securom.com/message.asp?m=analysis&l=en

Maybe someone there has another idea. But - the ethernet thingie. Wait.

Ok - guess what? The problem still isn't solved. I unplugged my wlan usb stick, disabled the onboard ethernet device in my BIOS, rebooted, tried to start - still nothing. In fact, I have never seen so few nothing. :/

[Moonlight]

No changes.

[aSak]

Wooza, securom's support is super-fast, too. Here's what they wrote:

Hello.

Unfortunately, after careful inspection of the analysis file and due to your
error description, it appears that the issue is not SecuROM related.

Please continue contact with the software publisher.

If you have any questions, please feel free to ask.

Best regards,

SecuROM Support Team
SecuROM on the web: http://www.securom.com

Well, Telltale, seems like it's your turn. Again. :)

[Will]

Ok, really stupid questions time, but do you all have plenty of space on your hard drive? Do you have multiple monitors? When the item is sitting on the taskbar, is there the possibility of right clicking on it and if so what are the available options?

[skicamel]

300 GB free on one drive 320 GB on another. (Comodo antivirus, by the way). Single monitor. No item shows up in the taskbar, only the process in task manager.

I DID however finally get a half-decent procmon log saved. The very first entry was the SecuRom registry key closing, so it should cover everything the launcher hit. Let me know if you want a copy. 14MB .pml file (open in procmon). 1.4 MB zipped so should be fine if you want this emailed.

[Will]

Hey ski, could you send it over to warmstrong@telltalegames.com? It's certainly worth a shot. Thanks!

[skicamel]

...Sending now...

[MagooChris]

I just downloaded Sam and MAx s1e1 and the program starts up, so if there is any difference between these two programs?

[skicamel]

MaGoo:
Just doing some text comparisons between the earlier launchers and the current, a number of things had changed. For a quick demonstration, open the index.html that the launcher creates (Start the launcher, Start-->Run--> type %temp% click enter. Sort by date, find the folder the launcher created...). The earlier index.html opened alone will open as a web page with a number of portions of the launcher showing. If you try to open the newer launcher (most noticeable in IE), it will continuously reload itself. Not that this has anything to do with the problem, but just a generic example that the underlying code has changed.

I gathered from another poster somewhere that another version was able to be run by bypassing the launcher. That's not possible with the version downloaded from Telltale, but I am curious if the issue isn't the launcher alone. I understand the need to update things as you go, as the hackers have always hacked the last version, so I wouldn't suggest re-implementing an earlier version, but it might be worth looking at in the short term, even if just emailing those being vocal with a workaround. I'm really curious if this would launch with no problems if the launcher wasn't a part of the process.

[Moonlight]

Ok, really stupid questions time, but do you all have plenty of space on your hard drive? Do you have multiple monitors? When the item is sitting on the taskbar, is there the possibility of right clicking on it and if so what are the available options?



My hard drive is parted in two partitions. Game partition (were ToMI is) has over 80 GB free, System partition nearly 80 GB free.

one monitor only (it`s a notebook).

No item in the task bar, but right clicking on the process gives me the options:
open path
end process
end process structure
virtualisize
make an Image
determine priority
determine membership/belonging
properties/qualities
change to service

My windows isn`t in english, therefore I translated the options, hope you could identify what they are.

One option is grey: troubleshooting/fault diagnostic.

[brimtastic]

I only have 11GB free, but from the sound of the other posters this wouldn't be the problem. Single monitor. And again, like the others, no taskbar item, just a process in the task manager.

[aSak]

Ok, really stupid questions time, but do you all have plenty of space on your hard drive? Do you have multiple monitors? When the item is sitting on the taskbar, is there the possibility of right clicking on it and if so what are the available options?

Really stupid answers time!

- I've got ~6 GB of space left on the first partition, where I installed TomI
- around 90 GB left on an other partition (tried installing there to, but no changes)
- I only have 1 monitor (LG Flatron W2242T)
- There is no item in my task bar

Does this help?

[zirkus]

hi my name is guybrush and i want 2 be a pirate..just kidding...
i got teh same problem, just a process which is doing nothing
ehm..
iam using a desktop pc, relatively fast (fast enough to deal with monkey island and lechuck companions), one screen, one wlan adapter, no antivir, winXP pro x64 version 2003 SP2, IE6 (but iam using firefox)

i think it could be a problem with the IE, cause in all cases there is no launcher (maybe iam wrong but in my opinion most gamelaunchers are "using" IE)

(i really know that it won't solve the problem but i will stay here and press F5 5times per minute, seriously: i don't have an idea to get rid of it)

[brimtastic]

Could this be a browser problem then? I've recently "upgraded" to IE8, but I use Firefox of course. I also have IE8 64-bit.

[benben]

Same Problem here.
But Sam and Max works just fine if that is any help.

[aSak]

Could this be a browser problem then? I've recently "upgraded" to IE8, but I use Firefox of course. I also have IE8 64-bit.

Well, it didn't work with IE7, then I tried the windows upgrades (including IE8) and it still doesn't work. :/

[the_boo]

It's probably not related to IE, I would imagine that there is some specific process that is running that is causing a conflict, best thing for people to do would be to run hijack this or something else that lists your processes so we can find a common thread.

[aSak]

Will post log in a few minutes, I guess.

[brimtastic]

Okay here's the log file from HijackThis. Hopefully this can be of some use.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:45:04, on 11/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\vsnpstd3.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Windows\SysWOW64\WTMKM.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Program Files\BitDefender\BitDefender 2009\antispam32\bdimguiaux.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Telltale Games\Tales of Monkey Island\Launch of the Screaming Narwhal\MonkeyIsland101.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - "C:\Program Files\BitDefender\BitDefender 2009\Antispam32\IEToolbar.dll" (file missing)
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [MacrokeyManager] WTMKM.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Snarl] "C:\Program Files (x86)\full phat\Snarl\snarl.exe"
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [Google Update] "C:\Users\Brian\AppData\Local\Google\Update\GoogleU pdate.exe" /c
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Windows\SysWOW64\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WTService - Unknown owner - C:\Windows\system32\atwtusb.exe

--
End of file - 8728 bytes

[zirkus]

here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:49:27 PM, on 7/11/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)
Boot mode: Normal

Running processes:
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Linksys\WUSB600N\WUSB600N.exe
C:\Program Files (x86)\Miranda IM\miranda32.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [LELA] "C:\Program Files (x86)\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Wireless Network Monitor.lnk = C:\Program Files (x86)\Linksys\WUSB600N\WUSB600N.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240261897359
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 3587 bytes

[zirkus]

here is my log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:49:27 PM, on 7/11/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)
Boot mode: Normal

Running processes:
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Linksys\WUSB600N\WUSB600N.exe
C:\Program Files (x86)\Miranda IM\miranda32.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [LELA] "C:\Program Files (x86)\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Wireless Network Monitor.lnk = C:\Program Files (x86)\Linksys\WUSB600N\WUSB600N.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240261897359
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 3587 bytes

[zirkus]

okay, my log will be visible soon.. posted it twice, by mistake
Thank you for posting! Your post will not be visible until a moderator has approved it for posting.

[aSak]

Here's mine, with "monkeyisland101.exe" running in background (task manager):


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:24:59, on 11.07.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Alwil Software\Avast4\aswUpdSv.exe
C:\Programme\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Programme\avmwlanstick\FRITZWLANMini.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programme\Razer\Copperhead\razerhid.exe
C:\Programme\Gemeinsame Dateien\Logitech\LCD Manager\lcdmon.exe
C:\Programme\Gemeinsame Dateien\Logitech\G-series Software\LGDCore.exe
C:\Programme\Gemeinsame Dateien\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Programme\Gemeinsame Dateien\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programme\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\Alwil Software\Avast4\ashMaiSv.exe
C:\Programme\Razer\Copperhead\razertra.exe
C:\Programme\Razer\Copperhead\razerofa.exe
C:\Programme\Alwil Software\Avast4\ashWebSv.exe
C:\Programme\Skype\Phone\Skype.exe
C:\Programme\Google\GoogleToolbarNotifier\GoogleTo olbarNotifier.exe
C:\Programme\Skype\Plugin Manager\skypePM.exe
C:\Programme\Mozilla Firefox 3\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe
F:\Telltale Games\Tales of Monkey Island\Launch of the Screaming Narwhal\MonkeyIsland101.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.de/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 218.24.207.45:808
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programme\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programme\Google\GoogleToolbarNotifier\5.2.4204 .1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Programme\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programme\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Programme\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programme\Java\jre6\lib\deploy\jqs\ie\jqs_plugi n.dll
O3 - Toolbar: PDFCreator Toolbar - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - C:\Programme\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Programme\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programme\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AVMWlanClient] C:\Programme\avmwlanstick\FRITZWLANMini.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Six Engine] "C:\Program Files\ASUS\Six Engine\SixEngine.exe" -r
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Copperhead] C:\Programme\Razer\Copperhead\razerhid.exe
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Programme\Gemeinsame Dateien\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Programme\Gemeinsame Dateien\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Programme\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Programme\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BLASC] "C:\Programme\buffed\BLASC.exe" silent
O4 - HKCU\..\Run: [Skype] "C:\Programme\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] "C:\Programme\Google\GoogleToolbarNotifier\GoogleTo olbarNotifier.exe"
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Programme\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears-Einstellungen - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Programme\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Programme\PartyGaming\PartyCasino\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Programme\PartyGaming\PartyCasino\RunApp.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6.5\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6.5\ICQ.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Programme/Peggle%20Nights/Images/stg_drm.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227221156218
O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.21.0.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Programme/Peggle%20Nights/Images/armhelper.ocx
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin9.valueactive.eu/Register/Branding/olr3313/OCX/flashax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{11F16F1D-1C1D-45B3-8B1E-3865072EF5F5}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programme\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programme\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programme\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programme\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Programme\Bonjour\mDNSResponder.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Programme\Gemeinsame Dateien\InterVideo\DeviceService\DevSvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programme\Gemeinsame Dateien\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c97d666dbec5c8) (gupdate1c97d666dbec5c8) - Google Inc. - C:\Programme\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programme\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programme\Java\jre6\bin\jqs.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Programme\Gemeinsame Dateien\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: WTService - Unknown owner - C:\WINDOWS\system32\atwtusb.exe

--
End of file - 10605 bytes



Saturday evening and I can't play ToMI. WOOOAAAAAH! :(

[zirkus]

we could organise us into a self-help group, i don't know the right english term for such a thing. what a pity!

[aSak]

"Was glaubst du denn, was wir hier tun?"

- What do you think are we doing here? I don't know if Telltale is actually working on this problem, but I hope so.

[Moonlight]

guys give them their well deserved break at the weekend!

I`m eager to play the game too, but I can see that the weeks before and after a new game are packed with work. This weekend`s us, next others though they wouldn`t get free time for a few weeks.

[aSak]

I really do appreciate Telltale's good support and I am willing to give them their free weekend. But... without Guybrush, my life just isn't complete.

[Turophile]

MaGoo:
Just doing some text comparisons between the earlier launchers and the current, a number of things had changed. For a quick demonstration, open the index.html that the launcher creates (Start the launcher, Start-->Run--> type %temp% click enter. Sort by date, find the folder the launcher created...). The earlier index.html opened alone will open as a web page with a number of portions of the launcher showing. If you try to open the newer launcher (most noticeable in IE), it will continuously reload itself. Not that this has anything to do with the problem, but just a generic example that the underlying code has changed.

I gathered from another poster somewhere that another version was able to be run by bypassing the launcher. That's not possible with the version downloaded from Telltale, but I am curious if the issue isn't the launcher alone. I understand the need to update things as you go, as the hackers have always hacked the last version, so I wouldn't suggest re-implementing an earlier version, but it might be worth looking at in the short term, even if just emailing those being vocal with a workaround. I'm really curious if this would launch with no problems if the launcher wasn't a part of the process.

Interesting. I dropped that into IE8, and FF. FF just dropped it due to a lack of ActiveX (expected), but the posts were borked, and from analysis they're linked to the control.

If you try to open the newer launcher (most noticeable in IE), it will continuously reload itself. Not that this has anything to do with the problem, but just a generic example that the underlying code has changed.

IE8 went into some sort of EPIC panic. It kept trying to load something unattainable. I worked out what's failing, but given my laptop and desktop run the same versions of things, I cannot work out why.

[MagooChris]

*falls over and dies with histerical laughter*

IT WORKS!!!!! I got the silly thing running... but this can't really be the solution for everyone...

I used processexplorer to have a look at what was running and I watched and the last thing it did was access a file dinput8.dll (or something like that) and anyway I searched up on that and it was directx... so I ran the dxdiag and the thing failed trying to open the panel for direct input... so I updated my sound card drivers (hadn't thought of that one before then) and also tried to install Direct X again from downloading the whole thing from MS... this time it didn't tell me there was nothing to do, it just said checking files for updates... anyway after that I restarted and tried dxdiag again, and once again the input pannel was taking for ever to load... and while it was doing that I decided to plug in my wife's Tablet to fiddle with the drawing programs while I wait and the silly thing started working... I loaded up the Monkey Island game and I got into the screen asking for my details... so I haven't played as yet, as I thought I'd let you all know my progress and if it helps any of you than that might be worth the time :)

[aSak]

Yes, this is weird, I got the same problem with DirectInput and I did indeed once install a graphics tablet. I do not own it anymore. But there seems to be some driver left. Uninstalling now. Will keep you informed. Could this really be...

OH MY GOODNESS! YOU MADE IT!

In spite of the last dxdiag reporting no problems, there actually was a problem checking the InputDevices. I uninstalled the drivers of the graphics tablet and there's a window! It says something like "If you already have a Telltale account..." - YES! FCUKIN YES! I never would have thought that THIS might be the problem...

Well, I dont know if the game will run without any futher problems, but this one seems solved, finally! So I say with my worst German-Australian accent: "Good job, mate!"

:)


Addendum: There seems to be a problem with non-standard input devices. Anyone encountering the same problems as we did, try the following:
- Plugging in the additional input hardware (like joysticks, gamepads, graphics tablets etc) OR
- Deinstalling and unplugging the additional devices

With only my keyboard and mouse installed, everything seems to work. :)

[zirkus]

i didn't run processexplorer, just searched for problems in dxdiag, nothing found...must have a nice time with my grrlfriend now, DAMN IT!

[aSak]

must have a nice time with my grrlfriend now, DAMN IT!
I don't feel any sorry for you, because you can try the solution later. RL girlfriend > Guybrush. Most of the time. ;)

[Moonlight]

Sorry, I`m not such a techie and English isn`t my first language.

As far as I get it it`s something with a graphic tablet? I am using one too! And the solution is easy - just plugging in the tablet?

[aSak]

That is one possible solution, yes.
The other is to unplug it and delete the driver and software of the tablet.

Seems like we do have something in common. :)

[DjNDB]

That is one possible solution, yes.
The other is to unplug it and delete the driver and software of the tablet.

Seems like we do have something in common. :)

If that works for others too, than you should write telltales support about your findings so they can look into it and fix it :-)

[aSak]

Telltale's support is actually reading here, too. Some of their developers may be thinking about the problem over this weekend and tomorrow they will be stunned by the solution. :)

[DjNDB]

Telltale's support is actually reading here, too. Some of their developers may be thinking about the problem over this weekend and tomorrow they will be stunned by the solution. :)

I know they do, but why let them stumble upon it by coincidence?

[aSak]

Because my written English is really bad. :P

[DjNDB]

Because my written English is really bad. :P

Doesn't look bad to me, but then again, i am German too :D
I think you already described it just fine and could send them this link to your post (http://www.telltalegames.com/forums/showthread.php?t=9771&page=4#80).
But let's see how it works for Moonlight. If it works he is the third one with that problem and it is unlikely coincidence.

[aSak]

"So war mein Plan."

I really hope that this can solve the problem for all of us. It was about to get annoying. :D

[FortuneGT]

Figure its about time for me to chime in.

I downloaded and installed the demo version on Friday night to give it a whirl before buying the game. Lo and behold it wont start. Ive been reading the discussion thus far and tried the various things out to no avail.

As for the current string, I have no non standard input devices. Ive got a mouse for my laptop, using the windows drivers and that's it. My DXDiag input window loads without issue.

Its not an absolute solution but the circumstances may yield information useful to the developers.

[aSak]

Maybe you should try updating the device drivers? I know that the Windows standard drivers should do their duty, but - I don't know?

Is your mouse always plugged in?
What's with the touchpad?
Ever installed a scanning device? Webcam?
Anything that might be used by DirectInput, I guess.

I bet it's something like this.

[FortuneGT]

Appreciate your input.

I did go ahead and try that afterward. Installed Logitech's setpoint, the touchpad utility software and even took a browse through my device manager looking for extraneous things.

This is this was a clean install of Win 7 RC and the only "device" installed is the mouse. Of course Ive picked up a lot of other programs and junk over the past months so thats not to say a reformat wouldn't help. On the very very far end of that train of though I could try uninstalling my printer and the mobile device drivers for my phone sync, but those aren't DX related and Id really rather not at this point.

[aSak]

Appreciate your input.
On the very very far end of that train of though I could try uninstalling my printer and the mobile device drivers for my phone sync, but those aren't DX related and Id really rather not at this point.
I did not know that a graphics tablet is related to DirectX, so it might maybe worth a try. I'm sorry that this thread didn't help you yet, but the problem might be related to Windows 7. I mean, it's RC, right? Yes, i know that a lot of people are already using TomI with Win7, but "you know what I mean".

I'll let you know if I get another idea.

[brimtastic]

Yes! Looks like that's our common link, guys. I uninstalled my tablet and it worked straight away! Such a simple solution. Thanks so much for everyone's help :)

I'm off for my long-awaited reunion with Guybrush!

[MagooChris]

I'm glad to see that my solution helped a number of you. I wasn't able to play after I wrote that post, for 2 reasons... 1) I started it up and the graphics were choppy so I'll have to spend some time tweeking the settings, but more importantly 2) my wife complained that I was on her laptop right at that moment and had to get off... so no quench to my Monkey Island thirst :(

[FortuneGT]

I did not know that a graphics tablet is related to DirectX, so it might maybe worth a try. I'm sorry that this thread didn't help you yet, but the problem might be related to Windows 7. I mean, it's RC, right? Yes, i know that a lot of people are already using TomI with Win7, but "you know what I mean".

I'll let you know if I get another idea.

DX deals with input devices for whatever reason. Mice, Keyboards and tablets are all input devices. Thats about the extent of my knowledge as far as DX goes.

Ill hang tight for a bit, I will most likely buy a new computer in the coming months when Win 7 goes retail. So far though I just like the RC to much to get rid of it, and the dual boot wasn't that great. Ill be a bit more concerned when all 5 Episodes are out because then I'll be really itching to play the whole tale. Other than that Ill leave it to telltale to work on.

[graham_tm]

I went into the folder with my prefs.prop and created a file called '.lenc' (Windows Explorer probably won't let you create this file, you'll have to use a cmd prompt)

This caused the game to open and show the telltale games/lucasarts screen, but then it goes black. Oh well. it opens. That's a start.

Edit: after reading a bit, it looks like .lenc files are some sort of encrypted lua file. I updated my lua files -- but I don't see lua as a dependency in Dependency Walker. The lua engine must be built in? IDK.

[FortuneGT]

I have news! Its 95% Fixed. I have located the source of the problem.

Long story short I booted in safe mode, game starts up, after a lengthy scouting process I found the culprit.

I will make a nod towards the developers and let them know:
The Process FSGK32.exe belonging to my F-Secure Technology Preview 2009 somehow prevents the launch. (Its a security suite thats W7 compatible)

I will look into sorting through this, though I do know that simply turning off the firewall and such has no effect.

[FortuneGT]

I decided to drop that software and go back to my old one (now that its compatible), I will be enjoying the first episode during the coming week.

Thanks everybody

[aSak]

So, am I right that there is noone left in here who can't play ToMI at all? :)

[Turophile]

So, am I right that there is noone left in here who can't play ToMI at all? :)

I can't even get the damn thing to launch... still. The only suspect processes that might be stopping it from working run on my laptop, and even dropping them does nothing.

Safe mode kills my sound so it throws that error... I'll give it a reboot to see if it boots in a short while...

[graham_tm]

I can play on my laptop, but that doesn't count. Uh.

I uninstalled my tablet driver. No go.

[Miir]

The game still crashes on startup. Still just getting the generic windows error msg :(

[Turophile]

I can play on my laptop, but that doesn't count. Uh.

I uninstalled my tablet driver. No go.

Same deal. Laptop loads it, but is too slow to play it.

Desktop cannot play at all... still stuck without a launcher for ToMI, and without S&M starting.

[zirkus]

as i written there is no visible problem in dxdiag (for me).
still nothing except for a process if i start ToMI.

[Moonlight]

Doesn't look bad to me, but then again, i am German too :D
I think you already described it just fine and could send them this link to your post (http://www.telltalegames.com/forums/showthread.php?t=9771&page=4#80).
But let's see how it works for Moonlight. If it works he is the third one with that problem and it is unlikely coincidence.

She :cool:

Sorry, I was working the whole weekend. Later today I give it a try, hopefully it works, `ll tell you.

[Will]

Huzzah! Great to hear so many of you got it working! Let's see if we can fix it for the rest of you guys. So, working under the assumption that it IS in fact something DirectX related for everyone, would one of you be willing to try downloading the DirectX SDK (http://www.microsoft.com/downloads/details.aspx?FamilyID=24a541d6-0486-4453-8641-1eee9e21b282&displaylang=en)? This is the developer's version of DirectX, so it will likely have a bunch of stuff you don't need. But since it's a full, different download, it should redownload all of the DX files, regardless of whether or not your computer thinks it needs to update them.

[zirkus]

iam sorry, i can't - WGA (Windows Genuine Advantage) doesn't like me!

[Moonlight]

Sadly the solution isn`t working for me. Connected the tablet, but all the same.

Tried to uninstall ToMI and give it another try, now I have two folders with all the content. Anybody here that has got all the files after uninstalling? First one remained from first try.

I would give it a try Will, but I`m not sure if I`m the right person. I`m a technic user, not more. When you think I could handle it, I`ll do it.

[DjNDB]

Sadly the solution isn`t working for me. Connected the tablet, but all the same.

Have you also tried aSak's other solution, Deinstalling and unplugging the additional devices?

I also read about corrupted setup files in this forum. You might try downloading it again after deleting the browsers cache as described here. (http://www.telltalegames.com/forums/showthread.php?p=156290)

[zirkus]

btw. i don't have/had a tablet...just a wired mouse and a wired keyboard without drivers (respectively windows driver)

[Moonlight]

Have you also tried aSak's other solution, Deinstalling and unplugging the additional devices?

I also read about corrupted setup files in this forum. You might try downloading it again after deleting the browsers cache as described here. (http://www.telltalegames.com/forums/showthread.php?p=156290)

I read that, but I don`t think I use something like that. My computer is a notebook and I`m using the integrated touchpad, no additional mouse. There are a lot of devices installed here (like scanner, printer and so on) But I didn`t hear someone has problems with them.

I`ll try another download, thanks for that advice!

[MurrayTheSkull]

So, am I right that there is noone left in here who can't play ToMI at all? :)

Mines still dead. The only other input devices I have are 360 controllers, and neither plugging them in nor uninstalling the drivers made a difference.

At least the special edition of the original is out on wednesday. That'll give me my MI fix for now.

Huzzah! Great to hear so many of you got it working! Let's see if we can fix it for the rest of you guys. So, working under the assumption that it IS in fact something DirectX related for everyone, would one of you be willing to try downloading the DirectX SDK (http://www.microsoft.com/downloads/details.aspx?FamilyID=24a541d6-0486-4453-8641-1eee9e21b282&displaylang=en)? This is the developer's version of DirectX, so it will likely have a bunch of stuff you don't need. But since it's a full, different download, it should redownload all of the DX files, regardless of whether or not your computer thinks it needs to update them.

Just tried it. Didn't seem to make a difference.

[graham_tm]

Huzzah! Great to hear so many of you got it working! Let's see if we can fix it for the rest of you guys. So, working under the assumption that it IS in fact something DirectX related for everyone, would one of you be willing to try downloading the DirectX SDK (http://www.microsoft.com/downloads/details.aspx?FamilyID=24a541d6-0486-4453-8641-1eee9e21b282&displaylang=en)? This is the developer's version of DirectX, so it will likely have a bunch of stuff you don't need. But since it's a full, different download, it should redownload all of the DX files, regardless of whether or not your computer thinks it needs to update them.

No change.

[FortuneGT]

My suggestions for diagnosing the cause would be to run in safe mode and see if it starts first. My problem was not tablet/DX related and I got the launcher to finally appear in safe mode. Poking around I found one of my security software's applications was blocking it. Stopping that process/Removing the software fixed it all right up.

As for tablet/other hardware issues, you can use this (http://www.howtogeek.com/howto/windows-vista/remove-old-drivers-after-upgrading-to-new-hardware) to show hidden/inactive devices and remove them.

[Mahaloth]

So, am I right that there is noone left in here who can't play ToMI at all? :)

I still have nothing happening at all. Monkey101.exe runs in the background, with no image or menu coming up.

[graham_tm]

I was desperate, so I slipstreamed SP3 onto an XP CD and ran sfc. It found nothing to repair. I'm out of ideas.

[guille]

i have the sme problem i unistalled all nvidia driver and it dont work tried the lenc file dont work better if you can relase a patch or somthing the problem is at Wallace & Gromit 101,102,103 , Tales Of Monkey Island 101 and sam & max season 2.
so it somthing on the games i once played sam and max 202 now it open a black screen and exits

[Will]

I haven't given up yet! Just mulling over my options. For the new people that have the problem, did you try the previously suggested solutions? Just because they didn't work for some people doesn't necessarily mean they won't work for you.

[guille]

I tried desinstalling drivers dont work
and in dxding shows no problem my problem is just with telltale games

[LuppyLuptonium]

by the way, still not working on my main comp... had to play on girlfriends but she hates strongbad and that has same error.

[Miir]

BUMP!

This is getting really frustrating. Since I bought it on steam I can't install on laptop, do we get refunds at steam?

[Will]

I'm pretty sure Steam gives out refunds. I can ask around.

[zirkus]

unfortunate, one week without a solution.
now my motivation to work on a solution has gone, in my judgement the problem isn't on my side. my system runs fine with all applications, games, ...what ever. will keep an eye on teh fred!

[skicamel]

Okay, folks, this is insane. I just hopped onto Steam to get the Lucasarts Monkey Island, and figured I'd give something a shot while it downloaded. I tried loading the TellTale game into Steam. Ran it from within Steam, and the launcher OPENED! Left Steam & tried the ol' ever-failing shortcut on the desktop & whaddayaknow, there's the launcher... Logged in, launched the game and all is beautiful. I've been out of town since the last time I posted (7/10?) & my computer has been off the entire time.. Absolutely nothing has changed since I last couldn't launch it. If anyone is still having the process showing in Task Manager, then disappearing after 20-ish seconds, you may want to give this a shot.

[MurrayTheSkull]

Okay, folks, this is insane. I just hopped onto Steam to get the Lucasarts Monkey Island, and figured I'd give something a shot while it downloaded. I tried loading the TellTale game into Steam. Ran it from within Steam, and the launcher OPENED!

Just tried that. No luck.

[DjNDB]

I don't know if checking your memory (http://www.telltalegames.com/forums/showpost.php?p=164629&postcount=15) helps in this case, but you should give it a try.

[FortuneGT]

Yeah, the first step would be to find the general source of the area, be it conflicting software (try safemode), input/driver issues (DXDiag/Device Manager), or hardware issues (check memory and update drivers where possible)

[Itchrelief]

BUMP!

This is getting really frustrating. Since I bought it on steam I can't install on laptop, do we get refunds at steam?

Unless I am misunderstanding your statement, you should be able to install it on the laptop (assuming it has the proper hardware specs), as one of the benefits of steam is that you can launch it on any computer with net access (and steam) with your account, then download and play any steam game you have previously purchased.

edit:
just for sh#ts and giggles, I installed TMI (from steam) on an eeePC 901 and put in a prefs.prop file set to run at 640x480 and detail level 1. Plugged the thing into the wall outlet so it wouldn't downclock itself.

After about 15 or 20 minutes of doing nothing (similar symptoms as was described in this thread: it spawns a process for TMI but does not open anything in the taskbar or show any video indicative of the game running), it finally loaded to the options screen! The taskbar icon thingy for the game finally showed up at this point. I even got the intro to start. It seemed to be running in the single-digit fps, though, based on the menu animation and the floating company logos in the intro sequence.

I accidentally alt-tabbed out of the game, and when I tried to go back, it sat there for 5 minutes doing nothing with a black screen. It already runs great on my desktop, so I didn't feel like waiting another 15 or 20 minutes to see if it would start running again (it would probably be unplayable anyways), and I just called it a day.

Now, I know that a lot of people in here have systems (especially the guy with a 4870) that are not as laughable as an eeePC 901, so I doubt this is what's going on, but perhaps for some of you with lower-end systems, if you let the thing sit for 30 minutes or so, it might actually pop something onto the screen.

Makes me wonder exactly what the game is doing in those 20 minutes before it starts. Where is the major bottleneck occurring? Trying to detect the hardware? Trying to load things into video memory? I know so little about these things that it would be pointless for me to go on.

[guille]

still i have the problem oh the game is tales of monkey island
i tried a other computer it works there was so close to finish it And now it dont work when i enter the game the computer reset when i reach the menu
so close i was in the idols part the game freeze and i reseted the computer i think the grafic card is too hot it an old one
the point is why in an old computer the game works good and on advance one it just dont start i dont get it

[DjNDB]

still i have the problem oh the game is tales of monkey island
i tried a other computer it works there was so close to finish it And now it dont work when i enter the game the computer reset when i reach the menu
so close i was in the idols part the game freeze and i reseted the computer i think the grafic card is too hot it an old one
the point is why in an old computer the game works good and on advance one it just dont start i dont get it

You should not discuss the same issue in two threads. That only confuses and people will ask you the same question again that you already answered here (http://www.telltalegames.com/forums/showthread.php?t=10579).

If you still have not tried the memory test, do that. If we don't do that one there's not much we can do and you still can't play the game until something magical happens out of nowhere.

[MurrayTheSkull]

Well I gave up and have just shoved Windows 7 RC on another drive. The game works fine on that.

Not the best solution ever, but itll do until October when Vista goes bye-bye.

Thanks for trying to help anyway.

[dx99]

i,ve install tale of pirates 20 time alas the same results press start to play then it says loading then vanish completely
please help:confused:

[Anxarcule]

I had the same problem, failed to open without any messages.

What was causing this for me was an installation of Lua for Windows I had made recently (http://luaforwindows.luaforge.net/).

I uninstalled Lua and the game, re-installed the game and it worked.

I guess the game engine uses Lua and doesn't play nice with other installations.

[Mahaloth]

I haven't given up yet! Just mulling over my options.

Have you given up now?

[Lexi00]

Episode one of ToMI works for me without any issue, episode two however gives me the error pointed in this thread.. That is to say no error at all. Pops up in task manager for a second without any menus or whatever showing.

Tried everything in this thread, nothing works.

[Lexi00]

Went ahead and formated. It now works.

[kitiara]

hi everyone, ive just downloaded and installed the game myself. after the installer runs i clicked to launch the game immediately. i get into the launcher which prompts me for a username and password. after which i come to this screen:

http://i772.photobucket.com/albums/yy10/kitiara_01/tomi.jpg

how do i proceed from here? i dont see any link to launch the game...seems to me that somethings abit screwed up here...any input??

i tried later on to load directly from the MonkeyIsland101 application file instead of going through the launcher...after about 5 min of zoning in and out of blackscreening the game kind of loaded, but was very very choppy so i quit and didnt continue.

anyone know how to solve this launcher issue? im hoping if it loads through the launcher instead of the direct app that it will be smoother and not so choppy, and hence also playable.

thanks alot for suggestions or advice in advance!

ps: using windows vista + avast + bit defender + ad aware. dont know if that has to do with anything..

[Will]

I'd say try updating your IE. That will likely fix the problem. If that doesn't solve it though, you can actually still click on the button even if you can't see it. Try clicking around the center of the right window.

Also, if the game is still running slowly for you, try turning your in game graphics quality down in the Settings menu.

[panfrie]

HOLY SHi.....

It works... All I had to do was unplug all my USB stuff other than my keyboard and mouse. Unfortunately one of those devices was my headphones... So I can play the game, just with no sound :-P

[Will]

See if you can find an updated driver for your headphones. That might solve the problem for you.

[panfrie]

See if you can find an updated driver for your headphones. That might solve the problem for you.

Good suggestion, I'll try that later when I'm not at work

[Megaloman]

I'm very sorry Will, but here's yet another soul who can't play Tales due to the same problem, e.g. no action and a standard Windows error message (telltale games has encountered a problem). The "funny" thing is that I was able to play episode 1 and 2 with my wacom bamboo tablet just fine this summer. Now when I try to play episode 2 again, it won't work. The only major differences to my system between now and then is an installation of Opera as my main browser and BankID (internet bank program). I've followed the thread but I'm still clueless as to what is causing the problem.

Thank you in advance!

[Will]

Ok, just to run through the options:
Have you tried unplugging all usb devices that aren't mouse or keyboard?
Have you updated your directx?
Have you updated your graphics drivers?
Could you try uninstalling the wacom?

[kitiara]

hi will, thanks for the suggestion. tried it. but nada. zip. i updated IE7 to IE8, microsoft decided to update the OS at the same time so i probably have one of their new SPs now. anyhow, i ran the launcher again, it was wayyy worse this time. the left side that was showing the advert on TOMI with caption "the plot thickens" (see my previously posted image) is totally gone, replaced by blue sky graphic thats in the bg, the bottom rss feeders are still in disarray but now it doesnt even feed anything, it just says unable to log into community chat or something along those lines. so i clicked around the middle of the blue sky bg between the feeders and the logo, and nothing happened for quite a long time but during that time my computer was totally unresponsive. nothing worked and nothing responded to my clicks. after maybe 7 or 8 min like this, it blackscreened and gave me an error msg saying that there was a security failure due to login or something like this. and then it black screened for a long time before windows popped out an error msg saying monkeyisland101.exe has stopped responding, and it was checking for solutions. i tried to cancel that dialog, but no response. then the whole laptop just hung on me and the screen turned white. i waited like another couple min before force shutting down the computer.

any ideas what the hell is going on?? i dont understand why the game is rendering my laptop completely useless when i try to run it! (im using a toshiba protege r500 by the way, its no gaming laptop but the specs should be decent enough to run MI)

thanks again for ur help

[Will]

Alright, let's try something completely different. Let's try turning EVERYTHING off:

To Boot Clean in Windows Vista

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. Click on OK
8. Click Restart.
9. After reboot, run game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer

[Megaloman]

Ok, I followed all of your earlier tips and after the clean boot it actually works!

I guess some service is messing with the game. How do I find out which one?

Thank you!

[Will]

Well, you can now go through and turn half of the items back on and try it again. You can just keep halving it till you know which one is the culprit. If I had to guess though, it's probably something related to virus scanner or something along those lines.

[Megaloman]

Right, I tracked it down to F-Secure 10 services causing some problems. FSMA and/or F-Secure Anti-Virus Firewall Daemon seems to be the culprits.

Thank you for all your help, I really feel that I'm getting my money's worth with this kind of service. I can finally finish episode 2 now! :D

[Will]

Great to hear! It might be worth looking for updates to the program. One of them could maybe have fixed the problem.

[T-Chip]

Hey, just wanted to pop in and give my five.

Looking at the services helped, although it wasn't an AV service in my case (I don't have one installed at the moment, you see). I can't remember what I turned off, since I just started uninstalling programs I didn't need anymore. I do remember removing several licensing services and some Apple services related to mobile devices.

Works like a charm now.

Thanks for the help, and a big thumbs up on your cheery attitude for fixing things Will :-)

[Kolgax]

I had a problem like this under Windows 7 RC that I fixed by deleting temporary files and emptying the recycle bin.

[Digigage]

I just wanted to add my 2 cents to this thread and say that I'm having this problem still too: The Monkey Island process starts up and gets killed within a few seconds, with no error message or application window displaying. I've already gone through the "clean" startup, cleaned temporary files, disabled DEP,, installed the latest DirectX, and made sure my drivers were updated.

The only item of interest I have is that ToMI Chapter 1 has worked before on this laptop (when it first came out and all through until Chapter 2 was downloaded), but after Chapter 2 was downloaded and installed, both chapters stopped working. I'm not sure what this would be :)

I'm running Windows 7 x86 w/ ATI 3650 Hybrid and NOD32 AV.

Thanks for your great games and stellar support :)

[kitiara]

no luck..tried your boot clean suggestion will...but same stuff..launcher is not working 100%, still kind of buggy like the pic i posted in the beginning..and the game itself, even when launched..is impossible to play...the cursor in the game doesnt even respond to the movements on the mousepad. very jagged movements and incredibly slow response.. i think im gonna try getting a new computer and see if it works there.. in the meantime..im giving up :(

thanks anyway for ur help will. i hope the problem solves itself with a new pc..if not, i'll be back here to bug ya again ;) cheers

[snow_eater]

I'm starting wish I had read the support forum BEFORE I bought this game..

I'm having the same problem as others. Bought it, downloaded it, installed it, double clicked it, and nothing!
No error message. No black window. No buggy images. Nothing!

I've tried the various ideas that have been proposed in this forum outside of formatting my hard drive and the result has been the same. Nothing.
I'm not computer savvy so I don't know how exactly clean booting, adding a file, running through steam(No, not literally!), upgrading drivers, un-installing, re-installing, virus checking, and numerous re-booting, would have any effect I have no idea. Regardless, I did it and it's still doesn't work. Other than wasting a whole lot of life, it's made no impact whatsoever.

Now that I'm done venting, please HELP! Anybody?

My specs are as follows, in case the issue is there:
Windows Vista, CPU T9300 2.50Ghz Laptop, 4 GB RAM, 32-bit OS, GeForce 8600M GT, 200+GB space, McAfee security.

Having just completed TSoMI Special Edition, all I want to do is play this goddamn game!

Cheers.

[JBE]

Thanks Anxarcule! Uninstalling "LUA for windows" works for me (well, after rebooting and re-installing TOMI - episode 2).

[registradus]

I am having the same problem with monkey island 102. 101 worked fine (sometimes I had to disconnect the internet to get it to work), 102 nothing.

I have no problems with dxdiag, all drivers up to date, no antivirus atm (though I have done a scan to make sure its not a virus) and only one display. The only thing I can think of is my wireless keyboard and mouse but I can't disconnect them to check because I don't have anything else!

This is a very annoying problem and needs to get fixed ASAP

[Will]

If only 102 isn't working, it's likely a bad download.

[registradus]

shouldn't it tell me that when I try to install? my first download failed so I used a download manager the second time, very unlikely it is a bad download....

[Will]

Ideally it would, but episodes 1 and 2 didn't do any sort of hash checks upon download. We enabled that starting with ep3 due to an inordinately high number of corrupted downloads.

[registradus]

OK so I still cannot get this game to work... I have done a clean install re-downloaded still nothing. E-mailed support got nothing back. Just a whole bunch of nothing.

Very frustrated and very disappointed.

[Will]

Do you know what your support ticket number was? We've been having trouble with spam filters recently, I can check it out for you.

[registradus]

'issue-23696'

[Will]

ah, so you didn't even get the autoreply. That means something has failed miserably between you and us. Just PM me the message and I'll take care of it.

[Youen]

Same problem for me, with the demo. I think I've tried everything that was listed on this thread, but I still gets absolutely nothing (I can see MonkeyIsland101 process in the task manager, that disapears after 6s and 50Mo used memory, nothing else is visible on the screen, not even in the task bar).

When windows was started in safe mode, I got a black screen flash the first time I launched the game, but then it closed without any other display. I've got the same problem on another computer (a quite old laptop, I wasn't expecting the game to run fine on it, but still it is weird nothing gets displayed and the process exits without any error message...). I've downloaded the demo twice to be sure it wasn't corrupted.

My computer :
Motherboard Gigabyte P35C-DS3R
Intel core 2 duo E4400 2GHz
ATI radeon X1950 pro (catalyst v8.593.100.0, date 29/09/2009)
2Go RAM
Windows XP SP3
Internet explorer 8.0.6001
Kaspersky Antivirus (I tried to disable it but it did not help)
6Go disc space left on the partition where the game is installed
I've got a RAID partition, but the game is not installed on it
If I remember correctly I installed direct X SDK quite a long time ago, maybe with some debug libraries, but I did not ever get a problem to launch any other game. I've got visual 2008 express installed too.

I've spent a few hours trying to get it to work, but unless someone points me the problem out, I give up ; or I will spend more time trying to get the game running than to actually play it...

[registradus]

I've tried safe mode, compatibility mode, run as administrator, nothing. I have even upgraded to Windows 7!

Here are the details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MonkeyIsland102.exe
Application Version: 2009.8.19.32126
Application Timestamp: 00000000
Fault Module Name: MonkeyIsland102.exe
Fault Module Version: 2009.8.19.32126
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00a250b8
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Youen]

OK, good news, I found the problem. It seems the game uses lua, and I use lua too on both my computers (I thought about that when searching the common point between these computers). I just removed the environment variables LUA_PATH and LUA_CPATH, and everything is fine now :-). I suppose these variables are not needed by the game, so maybe you (telltale developers) should consider removing them from the lua source code, which loads them by default.

[Will]

Hey Youen, I tossed this over to the programmers. Thanks!

[Benbrush86]

Hello everyone :-)
well, my problem is that episode 1 worked just fine but now i downloaded the second episode and installed it i cant get it working. the launcher pops up just normal, than i wanna start he game and a white window opens up, after some seconds i hear the normal sounds of the starting game but there is still nothing more than a white window :confused: :(
please helpe me i wanna know whats happening now :-)

[Will]

Try hitting alt-enter when you hear the sounds.

[Benbrush86]

wow thank you it worked :-D

[mordaunt]

for people having problems on vista with nothing poppping up or just a monkey101.exe error when you try to run the program. The following fix worked for me.

This fix is only useful for people who don't use their PC as a tablet pc.

control panel > programs > turn windows features on and off > tablet pc optional components

this takes a while. then reboot

and hopefully you are good to go. this fixed problems with every game in the telltale game universe. I bought the whole pack with the Steam discount and now all the games work great.

for people who do use their laptop as a tablet pc... try uninstalling and reinstalling it.. I dunno. but for the rest of us laptop/desktop users this fix works.

Enjoy

[nissen]

OK, good news, I found the problem. It seems the game uses lua, and I use lua too on both my computers (I thought about that when searching the common point between these computers). I just removed the environment variables LUA_PATH and LUA_CPATH, and everything is fine now :-). I suppose these variables are not needed by the game, so maybe you (telltale developers) should consider removing them from the lua source code, which loads them by default.

Thanks alot :) , that fixed my issue.

[Stuart P. Bentley]

Thanks alot :) , that fixed my issue.

I've removed my LUA_PATH (didn't have a CPATH defined) and I'm still unable to play any Telltale games.

Win 7 x64 Professional fresh install, GeForce 8800 GTS with latest drivers, two monitors, no antivirus (gasp!), no input devices outside mouse or keyboard, Lua for Windows IS installed (no environment variables), DXSDK and Visual Studio are NOT at the moment (it's a pretty fresh install)- if it would help, I could install them and try running with a debugger attached. Games purchased on Steam.

Observed results:
Bone, W&G, SBCG4AP, TOMI, Sam & Max: Processes appear resident for ~3 seconds before exiting with an error code of 1. No outward signs of life. Compatibility modifications (tested on S&M101) made no difference.

Telltale Texas Hold 'Em: Silent black screen (with working Steam overlay). Successfully alt+enter to a silent black window.

Diagnostics:
- Process Monitor shows a lot of this just before TOMIe1 closes:
QueryDirectory C:\Program Files (x86)\Steam\steamapps\common\tales of monkey island - chapter 1\.lenc NO SUCH FILE Filter: .lenc
- As well as this:
RegQueryValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\MMD evices\Audio\Capture\{bc5d8785-c55b-4db0-a79f-e1b036924432}\Properties\{b3f8fa53-0004-438e-9003-51a46e139bfc},2 BUFFER OVERFLOW Length: 144

In fact, it spent the better part of a second rooting around in this pattern. I have no idea why.

Also, it seems to be trying to load a texture for every possible combination of texture settings... I'm guessing that's by (bizarre) design.

[Stuart P. Bentley]

Okay, same story, but on my tablet (an HP Touchsmart tx2z). I've updated every possible driver (including my Realtek audio driver, which was the problem on my desktop) and removed my Lua environment variables. No go. Situation is exactly the same (tested with SBCG4AP episodes 1 and 2 and Texas Hold 'Em). Note that it DOES get far enough to create a prefs.prop. edit: derp, let's get restarted

Maybe you guys should add some sort of error logging system? At all?

[Q_Division]

Had the same problem with my PC at work (all worked at home), nothing worked (tried ToMI, SBCG4AP, S&M). It was LUA_PATH for me too. Thanks Will & Youen.

[Guinea]

Wow, it really was Lua.
Uninstalled Lua-for-Windows and reinstalled the games and they work.
But... I want to use Lua AND Telltale games ;_;

[DjNDB]

But... I want to use Lua AND Telltale games ;_;
Have you tried just removing the LUA Environment variables?

If you need them for something else you could also try starting the episodes via batch files in which you unset the variables before you start the game.

[Bartman3010]

I've got the same problem for myself, none of the launchers from Wallace and Gromit or Tales of Monkey Island are opening up. I can see them start up in the Task Manager, but then they disappear mysteriously. My other Telltale games seem to work fine however.

I've already tried updating my Direct X drivers, my video card settings are already up-to-date and I uninstalled Lua for Windows, but the launcher still doesnt appear. I really hope theres a fix, especially after seeing Sam and Max Season 3 in action, I really want to get back into Adventure games for my Spring Break...

Edit: I should mention that I'm running Windows Vista. Although I assume everyone else is running Windows 7.

[DjNDB]

I've already tried updating my Direct X drivers, my video card settings are already up-to-date and I uninstalled Lua for Windows, but the launcher still doesnt appear. I really hope theres a fix, especially after seeing Sam and Max Season 3 in action, I really want to get back into Adventure games for my Spring Break...

Do you have a graphics tablet?
Does dxdiag show any errors in the input tab?

[Bartman3010]

Nope, no graphics tablet, and no errors appear in DXdiag.

[DjNDB]

Nope, no graphics tablet, and no errors appear in DXdiag.

Maybe LUA_PATH and LUA_CPATH are still set?

[Bartman3010]

Where would I find those? I'm actually not very familiar with Lua.

[DjNDB]

Where would I find those? I'm actually not very familiar with Lua.

Look here (http://www.chem.gla.ac.uk/~louis/software/faq/q1.html#winXP).

[Bartman3010]

Hm, from what I can see in the Environment Variables, they dont seem to appear at all.

But the good news is, they're starting to open up again. As far as I can tell, I'm not having that problem anymore.