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-   -   Sam and Max Season 1 DVD Discontinued? (http://www.telltalegames.com/forums/showthread.php?t=19534)

Graxer 09/17/2010 08:04 am

Sam and Max Season 1 DVD Discontinued?
 
Why does Sam and Max Season 1's DVD say "(discontinued)" after it's title in my basket? Can I no longer buy the DVD? I was about to order all 3 Sam and Max DVD sets and get the complete collection. :(

Macfly77 09/17/2010 08:13 am

I'm not sure, as it doesn't say "discontinued" when I put it in mine.
You're talking about this one, right?
At which point does it say discontinued for you?
When you first put it in your shopping cart or when you try to check out?
I tried both, and also tried being logged in or not (just in case it made a difference) and it never says discontinued for me.
Weird...

Graxer 09/17/2010 08:28 am

Yes, that one. (I just tried again following that link) I enter my season order number to make it free, then I try to add it to my basket. Once I am in my basket it is on the list as
Quote:

Sam & Max Season One Bonus Disc (discontinued)
Ok... when I add it without making it free it says
Quote:

Sam & Max Season One + Bonus Disc
It's the Season DVD I want, only the Bonus Disc goes in my basket when I enter my order number...

Macfly77 09/17/2010 08:38 am

The bonus disc IS the season DVD (it's a bonus to the downloads).

Graxer 09/17/2010 08:53 am

Ah, I see! Thanks for explaining.

I still would like to know why it is saying "discontinued" for me though as I would like to order it. I have just sent an email to support, so hopefully I will know before long.

Macfly77 09/17/2010 09:00 am

Yeah, can't help you with that one...
Did you order the Sam & Max bundle originally?
If so, you might want to check out this thread.

Graxer 09/17/2010 09:04 am

Quote:

Originally Posted by Macfly77 (Post 380803)
Yeah, can't help you with that one...
Did you order the Sam & Max bundle originally?
If so, you might want to check out this thread.

No I didn't, but thanks for the suggestion anyway!

bonnie 09/17/2010 09:45 am

That was a little mix up, I think due to training a new person. The disc is back up and available with plenty of stock. btw- should you need help adding discs to your cart, I'm here until next week to help.


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