Problems with login/ unlock/ reinstall/ Windows 7 (merged threads)
 

Hi,

my system: W7 Pro 64bit.

I downloaded bttf_101_setup.exe , I selected English language (my system is German). I install the game on E:\Games\Back ... Game\ . I start it, all on screen text is in German ?? I click "Spielen", it crashes with:

http://www.telltalegames.com/forums/...1&d=1293060515

I've let the installer check for DirectWhatever and it didn't feel like updating. I've a HD 5970 and the 10.12 drivers.

I close it, start again. Log in again, click again on the button and it says it downloads Episode 1. Wtf, thought I just installed that?

Download goes quick, I get a new installer titled "Episode 1 Setup", weird, just thought I did that.

I look in my installed software and of course it's there, start menu entry is also there, it *is* installed.

I don't know how to proceed from here, installing it over itself again doesn't sound good to me.

Any ideas, support, anyone?

Achja, and I don't want that German, I just want everything in English please.

I'm on Windows 7 64 as well, the game installed fine but I can't start it...

I 2x click the icon, and it crashes, I didn't even get to enter my serial number yet.

I tried changing the compatibility mode and running as admin, but doesn't work.

I'm having the same problem on WIN 7 .. installed fine I guess but double click icon and no start! :(

Installer/launcher problems episode 1
 

when i enter my name and passwort in the launcher, it loads for a second than nothing...

Same here. Win 7 x64. ATI video card. I disabled my second monitor. I rebooted and re-installed already. Poker night at the Inventory works fine still.

I'm reinstalling now... And then I'm going to try and restart the computer.

I feel very senile doing this, but I'm out of options.

EDIT : Thanks Alex, I'll try this as well... I do have 2 monitors too, might be what's freaking it out.

Won't let me log in, even though i purchased the game!
 

A little bit miffed, try to log in to start the game but says i havent bought BTTF even though purchased all of it in october, BTTF appears in my games list but without any download links, help!

anyone try redownloading the installer? someone on another thread said they are uploading a new image for downloading and the file size is different.

Hmmm I have windows 7 64bit and I'm playing it now.. no issues at all.

I have an ati 4870 on catalyst 10.12

:/ Any questions ask and I'll try and trouble shoot with you

Also edit since seeing new posts, I am using dual monitors as well

Same problem here

Same issue, Win 7 X64, Nvidia GTX260, single monitor. Installed the game, it downloaded again and installed a second time, now I click on play and nothing happens.

i installed it just fine. but i thought we had to put in the serial number. i never had to do that.

Same here.. Another preorder :P

Problems with login/ unlock/ reinstall/ Windows 7 (merged threads)
 

Hi,

I've just installed the game (during which time DirectX complained at me, but I can't blame you for that). When I started the application I made sure to turn off any popups, hints, goals... anything which could help me. But it keeps telling me to do stuff... suggesting that I click things. Is this a bug or are you making your games easier?

Also, when I re-open the launcher it has forgotten my logon details and insists on redownloading the software. Surely I don't have to download 400MB everytime I start it?

Please help. Normally your software is of a very high quality and I don't experience any glitches. Am I just really unlucky this time?

Thanks.

Well i've emailed Telltale, i guess we just wait now......

Not sure if it's because I restarted my computer

OR because I unplugged my 2nd monition

but it works now ! :D

Running Vista and I had the same problem. It seems to want to re-download the game from the start screen every time you start??

Found a fix
 

Yes, I'm also using Dual-Monitor. I was never asked for any serial so far, only to log in.

I downloaded it again right now, still the same file, checked the MD5 hash.

Uninstalled/installed it again, it did start. On screen language was still German.

The game itself was only a small window (on my 1600x1200), so I went straight into the settings, adjusted them. Since the resolution did not adjust, I quit.

I was in front of the launcher again, but I could not just launch it, the previous button "Spielen" was now "Online Community" and always opened some telltale game page.

I quit the launcher, started it again, clicked on "Spielen" and it started to download the same installer again. I found out it gets saved to C:\Users\<user>\Documents\Telltale Games\Episode 1\ .

I'm stuck here, again it always wants to download the installer again. I can delete the "Episode 1" directory in my user dir, then I've to log in again and it just starts downloaded the installer again.

I waited for the whole download within the launcher, compared it to what I've downloaded twice: it is the same binary.

Mines just been updated, thankyou Telltale for the quick response!!

About time :D :D