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-   -   Unable to open install file (http://www.telltalegames.com/forums/showthread.php?t=23703)

jgbrunn 03/28/2011 05:05 pm

Unable to open install file
 
So I just logged on and was happy to see episode 3 available, but when I downloaded the install file but says it can't install because part of the file is missing. Anyone else having this issue? I have tried to download it 3 times so far and it has happened with all 3 downloads. Any suggestions?

WoolCorp 03/28/2011 05:10 pm

This happened to me as well. I'm putting off the gym for this!

kjos 03/28/2011 05:16 pm

back to the furure Citizen Brown
 
I'm having the same trouble downloading the game

jgbrunn 03/28/2011 05:17 pm

I just tried a couple more times and both times the download skipped from around 34% completed to 100% as if it just didn't download the last 2/3's of the game

Amy Lukima 03/28/2011 05:18 pm

Quote:

Originally Posted by jgbrunn (Post 474550)
So I just logged on and was happy to see episode 3 available, but when I downloaded the install file but says it can't install because part of the file is missing. Anyone else having this issue? I have tried to download it 3 times so far and it has happened with all 3 downloads. Any suggestions?


Does it say anything about NSIS error? Are you using a download manager?

Martin McFly 03/28/2011 05:18 pm

Would you mind if I asked which download you're using? PC or Mac?

I downloaded the PC version and mine runs perfectly.

jgbrunn 03/28/2011 05:20 pm

Amy I am getting an NSIS error. "Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy. More information at: http://nsis.sf.net/NIS_Error"

I have tried downloading it using both IE and Chrome. If that helps. The PC version.

kjos 03/28/2011 05:23 pm

That's the same message I get. Using the pc version.

Draclan 03/28/2011 05:23 pm

Same here. Tired both chrome and IE but get about 134 mb to about 170 and then get the error.

kjos 03/28/2011 05:25 pm

Mine won't download at all. Soon as I start to download I get the message.

Alriightyman 03/28/2011 05:26 pm

I've noticed that my download gets about 150-180 MB and then stops, and claims that the download is complete.

PsychoRaven 03/28/2011 05:33 pm

Yup same here. I've redownloaded it multiple times using both IE and Firefox. Same problem every time.

Mercedez 03/28/2011 05:35 pm

Sighs can't get it to download for the pc version. It says the web verification can not be validated. There's no authentication certificate for it.

Amy Lukima 03/28/2011 05:36 pm

A few things to try:

Clear your temp files (press the windows key and r) type: temp into the box and press enter. Delete everything in that file and only in that file.

Try downloading it with a different browser.

Try downloading it using a wired connection.

Restart your computer.

I know these steps sound simple but they normally fix issues like these.

kjos 03/28/2011 05:36 pm

Does anybody know if they will do anything about it. Do they even know anything about the trouble were having to download the game.

Mercedez 03/28/2011 05:38 pm

This is what I get:

http://i53.tinypic.com/p4si0.png

jediblueman 03/28/2011 05:47 pm

I am having the same problem.

"NSIS Error
Installer Integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy.

More information at:
http://nsis.sf.net/NSIS_Error"


I tried downloading a few times and it just doesn't work.

LordKinbote 03/28/2011 05:47 pm

I'm having the exact same problem.

reanimatorx2 03/28/2011 05:52 pm

Same issue. Tried all of Amy's suggestions as well.

PsychoRaven 03/28/2011 05:53 pm

Quote:

Originally Posted by reanimatorx2 (Post 474606)
Same issue. Tried all of Amy's suggestions as well.

Yup. None of them worked for me either. One did get up to almost 200 MB though.


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