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-   -   [Sam & Max] 301 bug, invisible characters and items (http://www.telltalegames.com/forums/showthread.php?t=27043)

RRRRRRRRRR 10/31/2011 08:38 am

[Sam & Max] 301 bug, invisible characters and items
 
German CD version, cannot get Stinky's cell phone because I can't see it.
Cannot see Sam and Max in this scene either.

Btw I had to try 8 times to get registered in this forums :mad:

DjNDB 10/31/2011 11:36 am

That sounds like a graphics card or -driver issue.
Can you please post a dxdiag log?

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Then zip the file and attach it to a reply in this Thread.

RRRRRRRRRR 10/31/2011 10:52 pm

1 Attachment(s)
the zipped dxdiag file
thanks

DjNDB 11/01/2011 03:32 am

I don't really know why that's happening. Your hardware and drivers are pretty up to date.

You can try if reducing the graphics quality settings in the game helps.

RRRRRRRRRR 11/01/2011 10:44 am

no, doesn't help, think i need a patch...

DjNDB 11/01/2011 11:11 am

Does the DirectX updater find any updates?

You can also try a clean boot.

Booting clean in Windows XP:
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
8. After reboot, run the game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click OK
4. Click YES, when asked to restart your computer

RRRRRRRRRR 11/02/2011 02:52 am

tried that, no change

DjNDB 11/02/2011 04:57 am

I fear i can't really help you with this issue. You can try sending a mail to support@telltalegames.com.

RRRRRRRRRR 12/07/2011 05:56 am

Has anybody a savegame for me, please?
The support couldn't help me.


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