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-   -   Still not here :'( (http://www.telltalegames.com/forums/showthread.php?t=28103)

InGenWorker 12/28/2011 05:44 pm

Still not here :'(
 
I ordered my Jurassic Park: Deluxe Edition on the 28th October, and it was shipped out on the 19th December (according to this website). I live in the UK, so I understood there was a pretty good chance it wouldn't arrive until Christmas, but I was just wondering what sort of time I should expect it to arrive at?

Thanks!

Macfly77 12/28/2011 08:27 pm

International shipping via USPS can take several weeks (up to 6 or even 8 depending on customs during the holidays).
While it rarely takes that long (my brother who lives in Belgium usually receives packages from Telltale in about 2 to 3 weeks), I doubt that you'll receive your package before (at least) the second half of next week.

Scatman 12/29/2011 07:46 am

I received my "InGen New Employee" package today :), I was surprised I got it already, thought it would take longer.
Living in Belgium by the way.

sebastiaan.raats 12/29/2011 08:43 am

Received mine today. It arrived yesterday but I wasn't at home.
I'm glad the seals were on the bottom of the box, though there was writing in marker on the side (saying 24/12 15). :(

It really is an amazing package!

jpfreak2 12/29/2011 12:12 pm

Ordered the deluxe edition November 25, along with a tshirt. Live in the US and it still hasn't arrived! Daughter sent an email using her account and still hasn't gotten a reply, issue #55531. What's the problem? She's really wanting that game! I'm sorry if I sound rude, but I want to know where our package is.

bassj18 12/29/2011 12:20 pm

same in uk track it and it said this

Label/Receipt Number: LN22 1632 224U S
Class: First-Class Mail International
Service(s): International Letter
Status: Processed through USPS Sort Facility

Your item was processed through our LOS ANGELES, CA 90009 facility on December 27, 2011 at 6:55 pm. Information, if available, is updated periodically throughout the day. Please check again later.
Detailed Results:

Processed through USPS Sort Facility, December 27, 2011, 6:55 pm, LOS ANGELES, CA 90009
Electronic Shipping Info Received, December 21, 2011
Processed through USPS Sort Facility, December 20, 2011, 6:02 pm, AURORA, CO 80011
Acceptance, December 20, 2011, 12:12 pm, LOUISVILLE, CO 80027


so guess get next year some point !

Macfly77 12/29/2011 01:16 pm

Quote:

Originally Posted by jpfreak2 (Post 572450)
Ordered the deluxe edition November 25, along with a tshirt. Live in the US and it still hasn't arrived! Daughter sent an email using her account and still hasn't gotten a reply, issue #55531. What's the problem? She's really wanting that game! I'm sorry if I sound rude, but I want to know where our package is.

The Deluxe Edition did not start shipping until mid-December (as stated on the game's page in the Telltale Store).
If your package was shipped, you should have tracking information on your "My Telltale" page under the appropriate order.
Note that the Telltale team is on vacation until the beginning of next year and has only limited access to their ticket system when out of the office.

Quote:

Originally Posted by bassj18 (Post 572455)
same in uk track it and it said this

Label/Receipt Number: LN22 1632 224U S
Class: First-Class Mail International
Service(s): International Letter
Status: Processed through USPS Sort Facility

Your item was processed through our LOS ANGELES, CA 90009 facility on December 27, 2011 at 6:55 pm. Information, if available, is updated periodically throughout the day. Please check again later.
Detailed Results:

Processed through USPS Sort Facility, December 27, 2011, 6:55 pm, LOS ANGELES, CA 90009
Electronic Shipping Info Received, December 21, 2011
Processed through USPS Sort Facility, December 20, 2011, 6:02 pm, AURORA, CO 80011
Acceptance, December 20, 2011, 12:12 pm, LOUISVILLE, CO 80027


so guess get next year some point !

As I posted above, international transit via USPS can take several weeks (especially during the holidays).
People like Scatman from Belgium who got it in 10 days (or maybe even less) will be the exception rather than the rule.
Please note that packages shipped with USPS can no longer be tracked once they leave the USA (unless they updated their system since the last time I ordered something for my brother).

jpfreak2 12/31/2011 01:22 pm

Package came today! Thanks telltale! It looks great, and naturally looks dirty which is interesting. Sorry for the misunderstanding. You really need to get that notification fixed. Daughter can't wait to play it. T-shirt is nice too.


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