Walking Dead Episode 2 Xbox (not working)
 

I download the newest DLC for the walking dead episode 2.
now when i go into the game my save no longer comes up but says I have to start a new game, which I could live with even though my save still exists
I then went to episode 2 which says I have purchased it but continues to say get and bring up the download prompt. I have tried deleting and re downloading but I still cant play it at all
any words of wisdom?

Just adding that I'm having this exact same problem. Ep 2 worked fine for the gamertag that purchased it, but it doesn't let the other tags on the console play or show their saves.

I cant play the game. It says i have to purchase it when i already did. Help!!

RE Download issues Xbox360
 

I have had the same issue since release. I downloaded Episode 2 on the marketplace, then let it download to my harddrive and booted the game, and when i go into 'play' 'episode 2', it says iv'e purchsed it, but tells me to 'get' and i try to redownload the content and it still won't work. Also when i try to play episode 1 it doesnt recognize my save file, which is completed. i tried deleting the vanilla game and dlc, kepping my save file in cloud, then redownloaded, but same problem. Need advice please as i don't want to have wasted the 400 points. Thank you.

Hello. Have you looked into the problem people are having with accessing the game? I bought the game and downloaded it, but i cant play it. When i boot up the game, it just says "get" in the episode menu even though it also says i have purchased it. I have tried deleting it and redownloaded it, but nothing helps. I wont even load my save game. I can only choose new game.

Xbox 360 version. Any help would be apperciated. Its frustrating to say the least. Thanks

Having the same problem. Deleted all , cleared cache and even started episode one again. Nothing is letting me play episode 2 and my game saves not there even though it's on my hard drive. Don't even think anyone from telltale are even bothering about this. Very disappointing has to be said.

Ya I tried again this morning, not happening.
I am starting to get frustrated cause I really
Like part 1. Need help from a Dev. Ideally.
Maybe this isn't the right forum?

Help Telltell please.

Starting to see why episode 2 is called starved for help lol. Still not working for me. Haven't A clue whats up with it. I've about giving up with it. Thing is I think it's happened to quite a few folk.

I PreOrdered The Walking Dead Game But I Still Needing To Pay
 

I PreOrdered the walking Dead Arcade Game for Xbox 360 on the Website, and now on Xbox Live it is wanting me to pay to be able to Download the 2nd Episode for me to be able to Play it, and I don't think that I should need to pay for it again when I already have Paid for the Full Game, so please if someone in Support please help me figure out this whole thing, please, thank you very much.

Christopher R. Davis

I'm having the same problem. I downloaded episode 2 and started to play it. When I started the game again, it doesn't recognize my save game (which is on the xbox harddrive) and will still continually ask me to "get" the purchased episode 2. I have also already tried clearing my cache and deleting and redownloading both the game (ep. 1) and the episode 2 DLC, but this hasn't worked for me, either.

@ Rick grimes.

How much did u preorder the game for originally,
Because I thInk u bought the base game but
Every episode is an additional 400 Microsoft points.
So the preorder might not cover dlc.

Are you sure you're playing from the same profile that you played the first episode from?

Hi,

This isn't something that popped up during the testing process, and I haven't been able to reproduce it. For any of you having issues accessing Episode 2, are you certain you have enough free space on your device to complete the download? Are you saving it to the hard drive or to a USB device?

Thanks,
Michael

Thanks for replying mike. I have enough space available, its the same account, same profile, same hdd and the same console. I have tried every possible way of deleting, downloading and every other trick others have suggested. Nothing helps. It simply says 'get' new episode altough it also says that its already purchased. And as i said in my previous post, i can now only start a new game. It doesnt load my save games. I checked the storage option on the xbox menu: i have episode one downloaded (listed as an arcade game), my save game and episode two(listed as dlc). Everything appears as it should in other words.

I have never expierenced anything like this before on xbox live. Thank you again for looking into it. As it stands now, i've bought a game i cant play

Yes, I purchased both episodes on the same gamertag. I'm using the gamertag, while signed in. So, I should have both the console license and the profile license on the xbox I am using. I tried another xbox while signed into xbox live on my account that had purchased both pieces of content, redownloaded the episodes, and it worked fine. Unfortunately, MY xbox still isn't working with it.

On my xbox, I'm using a 360 S that has about 60 gb of space remaining, and the content is saved to the hard drive rather than the installed memory unit or a USB device. I also have tried moving the save file to the memory unit, and then to the cloud storage, but the save still did not show up nor was episode 2 available to play (just "get") on the console that isn't working.

Yes same gamertag, and I'm saving it to my hard drive which has 90 gigabytes.free space. As the others say it's acknowledging the purchase but keeps asking for a redownload.

Thank you for your time Michael

Just in case this helps, I bought and downloaded the episodes onto the HD of the same console (250gig elite with about 30gig free space) and used the same gamertag for both.
Thanks!

PS3 With Same Problem
 

Well, not exactly the same problem. Whenever I try to run episode 2, the game just crashes and I'm sent back to the XMB. I have plenty of memory space. All three of my saves are filled, if that matters. It's the same profile I bought it on, and installed it on.

I have been trying different things and i've found a temporary fix that works for me at least. Load the game, at the press start screen, sign out your profile, then after an 'ol you cant do that message, sign back in. In my case, the save game suddenly appeared and i could select it. I still had to choose get episode and download it, but thankfully that took only a few seconds seeing as i already have it on my hdd. Then i returned an played the episode!

However: when i exited the game i had to do the first part of the process once more(sign out, then back in), but not the get episode part.

This is of course not a great solution, and telltale is hopefully working on a fix. But i can now play it at least.

Hope this works for the rest of you as well so that you can play it!

Fingers crossed for a fix and a quick reply from telltale regarding this strange and unfortunate bug/glitch or whatever this is...

Still trying to nail down what might be causing this, because we haven't been able to reproduce it.

What region are you all currently playing in? Is the account you used to purchase the game in the same region that you're currently playing in?