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-   -   Long delivery time? (http://www.telltalegames.com/forums/showthread.php?t=3767)

RMJ1984 11/02/2007 04:59 pm

Long delivery time?
 
Hey just wanted to hear where people live, who might have ordered the season 1 bonus disc, i myself live in Denmark and have now been waiting since the 24/10, alittler over a week :P how slow are these over sea's postal services ?

//RMJ

RMJ1984 11/02/2007 05:00 pm

can someone plz move this to the general chat, dunno what happened there.

Molokov 11/02/2007 06:17 pm

RMJ, international orders can take up to four or five weeks. If it hasn't arrived by then, that's when you'll need to re-contact Telltale.

Emily 11/02/2007 06:38 pm

Yeah, please give it a few more weeks. It sometimes takes up to 5 weeks internationally.

FWZ 11/03/2007 11:59 am

I live in Denmark too, and i have recived 2 packages from telltale, each of them have taken 5-6 weeks to get here. i know that the danish postal service opens them to check the contents, possibly due to the fact that they are labeled as software, even if there is none in it.

Emily 11/03/2007 02:12 pm

Quote:

possibly due to the fact that they are labeled as software, even if there is none in it.
Something I have been trying to get resolved with our fulfillment house for months to no avail. :(

RMJ1984 11/03/2007 02:37 pm

Wow okay, havent done much over seas buying so :) so ill just wait a few more weeks then hehe =) thanks for info.

Laserschwert 11/09/2007 12:25 am

Quote:

Originally Posted by RMJ1984 (Post 45017)
Wow okay, havent done much over seas buying so :) so ill just wait a few more weeks then hehe =) thanks for info.

Don't assume that all orders from the US take that long... somehow it's just a Telltale-thingy :(

Jostein 11/09/2007 01:06 am

Well I live in Norway, and I got it about a week after it was shipped...
Don't now why it should take any longer to ship to Denmark.

Jake 11/09/2007 02:16 am

Quote:

Originally Posted by Laserschwert (Post 45521)
Don't assume that all orders from the US take that long... somehow it's just a Telltale-thingy :(

It's not our fault... well, it is our fault for using the fulfillment warehouse we use, but it's not our fault in that we're not exactly pleased with the service. They sometimes have been known to hold a package for days and days before shipping it, despite us routinely berating them for doing such a thing. It's an area in which we'd definitely like to improve our service. Hopefully in the sweeping site infrastructure changes over the next few months (starting with the stuff we laid down during the downtime the other night), long shipping times and ridiculous fulfillment service will be another thing to go under the knife, for the better.

Laserschwert 11/09/2007 09:26 am

I didn't mean to blame you, I know it's your crappy warehouse's fault.


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