Telltale Games Forums

Telltale Games Forums (http://www.telltalegames.com/forums/index.php)
-   PC/Mac Support (http://www.telltalegames.com/forums/forumdisplay.php?f=85)
-   -   I fell stupid (http://www.telltalegames.com/forums/showthread.php?t=42960)

Owlitis 01/02/2013 09:21 am
I fell stupid
 
I got the Walking Dead PC game for Christmas and when I try to load it on my computer my computer tells me to insert a disc in the drive... well the darn disc is already in there .... stupid machine... I have tried other games as well as music CDs and it is not having any trouble reading them... I took one game back to the store and told them it was not working properly but I still have the same problem with the new one... what am I doing wrong? and yes I spelled fell stupid instead of feel stupid... maybe that is it I just shouldnt be allowed to use a computer lol

DjNDB 01/02/2013 09:29 am
Can you please post your dxdiag info?

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

Owlitis 01/02/2013 09:36 am
------------------
System Information
------------------
Time of this report: 1/2/2013, 12:34:08
Machine name: MOM-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Vostro 200
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz (2 CPUs), ~2.3GHz
Memory: 2046MB RAM
Page File: 1420MB used, 2917MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 2400
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x94C3)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_94C3&SUBSYS_04021028&REV_00
Display Memory: 1019 MB
Dedicated Memory: 251 MB
Shared Memory: 767 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell E207WFP
Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dl l,atiumdva.cap
Driver Version: 8.17.0010.1107 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 11/10/2011 02:16:58, 774656 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D783-11CF-CB77-0824BEC2C535}
Vendor ID: 0x1002
Device ID: 0x94C3
SubSys ID: 0x04021028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/10/2009 22:43:16, 196096 bytes
| Driver: usbd.sys, 1/18/2008 23:53:17, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2105
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/10/2009 22:38:40, 17408 bytes
| Driver: kbdclass.sys, 1/19/2008 01:41:52, 35384 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/18/2008 23:49:18, 54784 bytes
| Driver: kbdclass.sys, 1/19/2008 01:41:52, 35384 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0458, 0x0007
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 1/18/2008 23:49:16, 15872 bytes
| Driver: mouclass.sys, 1/19/2008 01:41:52, 34360 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/11/2009 00:32:52, 53224 bytes
| Driver: sermouse.sys, 1/18/2008 23:49:16, 19968 bytes
| Driver: mouclass.sys, 1/19/2008 01:41:52, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 84.4 GB
Total Space: 228.1 GB
File System: NTFS
Model: ST3250310AS ATA Device

Drive: D:
Free Space: 0.0 GB
Total Space: 10.2 GB
File System: NTFS
Model: ST3250310AS ATA Device

Drive: E:
Model: HL-DT-ST DVD+-RW GSA-H73N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 9/10/2012 10:18:36, 67072 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_02381028&REV_02\3&241 1E6FE&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:55, 149480 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_02381028&REV_02\3&241 1E6FE&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:42, 561152 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:52, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 03:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_02381028&REV_02\3&241 1E6FE&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:52, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 03:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02381028&REV_02\3&241 1E6FE&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02381028&REV_02\3&241 1E6FE&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02381028&REV_02\3&241 1E6FE&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 23:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 22:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 22:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 01:34:25, 15872 bytes

Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02381028&REV_02\3&241 1E6FE&0&FB
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_02381028&REV_02\3&241 1E6FE&0&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:49, 14312 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:52, 43496 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:26, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:42, 109032 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_02381028&REV_02\3&241 1E6FE&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:49, 14312 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:52, 43496 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:26, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:42, 109032 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_02381028&REV_02\3&241 1E6FE&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/19/2008 01:41:14, 16440 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02381028&REV_92\3&241 1E6FE&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 00:32:55, 149480 bytes

Name: Ethernet Controller
Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_02381028&REV_02\3&241 1E6FE&0&C8
Driver: n/a

Name: Linksys WMP600N Wireless-N PCI Adapter with Dual-Band
Device ID: PCI\VEN_1814&DEV_0601&SUBSYS_00671737&REV_00\4&2E1 D1A75&0&08F0
Driver: C:\Windows\system32\DRIVERS\netr28.sys, 2.01.0002.0000 (English), 1/13/2009 17:32:02, 440832 bytes
Driver: C:\Windows\system32\RaCoInst.dll, 1.00.0003.0000 (English), 1/13/2009 17:32:02, 221184 bytes
Driver: C:\Windows\system32\RaCoInst.dat, 1/13/2009 17:32:02, 15312 bytes

Name: ATI Radeon HD 2400
Device ID: PCI\VEN_1002&DEV_94C3&SUBSYS_04021028&REV_00\4&2DD C30EA&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1215 (English), 11/10/2011 02:44:14, 8913920 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0022 (English), 11/10/2011 01:10:56, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6243 (English), 11/10/2011 01:12:22, 263680 bytes
Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0879 (English), 11/10/2011 01:33:54, 5852672 bytes
Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0338 (English), 11/10/2011 01:29:48, 4200960 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 11/10/2011 02:10:10, 163840 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 10/21/2011 18:30:16, 243168 bytes
Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 11/10/2011 01:11:28, 53760 bytes
Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 11/10/2011 01:11:28, 53760 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1084 (English), 11/10/2011 01:13:22, 348160 bytes
Driver: C:\Windows\system32\atiumdva.cap, 11/10/2011 01:28:34, 2044928 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 11/10/2011 02:09:34, 20992 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 11/10/2011 02:17:12, 159744 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 11/10/2011 02:17:48, 208016 bytes
Driver: C:\Windows\system32\atiumdmv.dll, 7.14.0010.0184 (English), 11/10/2011 01:40:20, 1828864 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1111 (English), 11/10/2011 02:11:22, 176128 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1111 (English), 11/10/2011 02:11:52, 417792 bytes
Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2563 (English), 11/10/2011 02:09:54, 360448 bytes
Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0006 (English), 11/10/2011 02:09:42, 278528 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 11/10/2011 02:09:26, 43520 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4330.39972 (English), 11/10/2011 02:12:26, 466944 bytes
Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.11318 (English), 11/10/2011 01:58:22, 18996224 bytes
Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1646 (English), 11/10/2011 01:30:00, 11300864 bytes
Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1646 (English), 11/10/2011 01:34:54, 46080 bytes
Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1646 (English), 11/10/2011 01:34:44, 44032 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 22:06:18, 3917 bytes
Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6243 (English), 11/10/2011 01:11:34, 29184 bytes
Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6243 (English), 11/10/2011 01:12:54, 32768 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6243 (English), 11/10/2011 01:13:06, 14336 bytes
Driver: C:\Windows\system32\atitmpxx.dll, 6.14.0011.0021 (English), 11/10/2011 01:11:08, 37376 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 21:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0405 (English), 11/10/2011 02:06:22, 6077952 bytes
Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6243 (English), 11/10/2011 01:11:48, 32256 bytes
Driver: C:\Windows\atiogl.xml, 10/10/2011 16:51:12, 36338 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 15:34:20, 45056 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 18:32:08, 294912 bytes
Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1107 (English), 11/10/2011 02:16:58, 774656 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0003.0005 (English), 11/10/2011 01:18:42, 51200 bytes
Driver: C:\Windows\system32\Difxapi.dll, 2.01.0000.0000 (English), 11/2/2006 12:21:54, 319456 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
CoreVolume Filter,0x00000000,0,0,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,6.00.0013.0447
Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18533
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18533
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
9x8Resize,0x00200000,1,1,WMM2FILT.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002. 18363
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6002.1853 6
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6002.18242
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.1836 3
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000
Stretch Video,0x00200000,1,1,WMM2FILT.dll,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533
DV Splitter,0x00600000,1,2,,6.06.6001.18000
CoreImgSrc,0x00000000,0,0,,
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7 000
Frame Eater,0x00200000,1,1,WMM2FILT.dll,
CoreMovSrc,0x00000000,0,0,,
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
ACM Wrapper,0x00600000,1,1,,6.06.6002.18533
Video Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
Video Port Manager,0x00600000,2,1,,6.06.6002.18533
Video Renderer,0x00400000,1,0,,6.06.6002.18533
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
Proxy Source,0x00200000,0,1,WMM2FILT.dll,
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
File writer,0x00200000,1,0,,6.06.6001.18000
CoreCaption Filter,0x00000000,0,0,,
CoreNullXfrm Filter,0x00000000,0,0,,
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,,6.06.6002.18533
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
AVI Draw,0x00600064,9,1,,6.06.6002.18533
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002 .18363
Record Queue,0x00200000,1,1,WMM2FILT.dll,
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,6.00.0013.0447
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.1 8005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.700 0
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.600 2.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,6.00.0013.0447
AVI Decompressor,0x00600000,1,1,,6.06.6002.18533
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.1 8000
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533
WMT Volume,0x00200000,1,1,WMM2FILT.dll,
Wave Parser,0x00400000,1,1,,6.06.6002.18533
MIDI Parser,0x00400000,1,1,,6.06.6002.18533
Multi-file Parser,0x00400000,1,1,,6.06.6002.18533
File stream renderer,0x00400000,1,1,,6.06.6002.18533
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533
File Source (Async.),0x00400000,0,1,,6.06.6002.18533
File Source (URL),0x00400000,0,1,,6.06.6002.18533
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6002.180 05
AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000
AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000
SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

WDM Streaming Data Transforms:
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18533
PCM,0x00200000,1,1,,6.06.6002.18533
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533
GSM 6.10,0x00200000,1,1,,6.06.6002.18533
CCITT A-Law,0x00200000,1,1,,6.06.6002.18533
CCITT u-Law,0x00200000,1,1,,6.06.6002.18533
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18533
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18533

DjNDB 01/02/2013 10:00 am
Can you try if the disc is recognized in a different computer?

Also, you don't seem to have a sound driver installed. Does sound currently work on your PC?

Owlitis 01/02/2013 12:46 pm
I do usually have sound but my daughter stole my speakers. My laptop does recognise the disc and let me intall it but I get an error that a dll file is missing and my laptop wont open anything online... another problem I can not figure out. It says I am online and when I open yahoo for instance it then says I am not online. but it does see the disc

DjNDB 01/02/2013 01:42 pm
That's weird. If only the speakers are disconnected, it should still show the sound card in the dxdiag. We'll see. If sound doesn't work once you have the speakers reconnected, let me know.

Okay, since the laptop recognizes it, the disc is okay, and there might be some incompatibility with your other computers dvd drive.

I can't be sure if it will help, but you can try updating the dvd drive to the latest firmware, if you haven't done so yet.

If you want to do troubleshooting for your laptop, please post its dxdiag too.
Also please post the exact error message regarding the dll.

Your network issue sounds weird. How does it "say you are online"?


All times are GMT -8. The time now is 02:18 am.

Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.