Telltale Games Forums - View Single Post - Bought 3 Items, 1 arrived damaged, 2 missing...

tomo_cjt · 10/29/2006, 03:53 pm

Firstly I've enjoyed both Bone games immensely and cannot wait to download Sam and Max each month.

However, I purchased Bone 1 and 2 together (download and boxed), and only Out From Boneville has arrived (more than a week ago, and the dvd case was cracked and part of the bottom was missing completely - so damaged before transit), while The Great Cow Race is nowhere to be seen.
I placed this order on the 11th, and I am only concerned because episode 1 arrived and 2 has not.

I also purchased the Sam and Max Sketchbook, and thats not arrived yet (however i only placed that on the 18th, its just that Bone 1 arrived so promptly after the email to say it had been shipped).

I'm just wondering what I can do to find out where these items are?
I live in the UK and my invoice doesnt have a tracking number on it.

I tried emailing customer support and just got an automated response which didn't say anything about anyone reading the message, or that anyone would look into it, or anything helpful, so i thought i'd try and contact a real person via the forums.

10/29/2006, 03:53 pm	#1
tomo_cjt Member Join Date: Oct 2006 Posts: 63	Bought 3 Items, 1 arrived damaged, 2 missing... Firstly I've enjoyed both Bone games immensely and cannot wait to download Sam and Max each month. However, I purchased Bone 1 and 2 together (download and boxed), and only Out From Boneville has arrived (more than a week ago, and the dvd case was cracked and part of the bottom was missing completely - so damaged before transit), while The Great Cow Race is nowhere to be seen. I placed this order on the 11th, and I am only concerned because episode 1 arrived and 2 has not. I also purchased the Sam and Max Sketchbook, and thats not arrived yet (however i only placed that on the 18th, its just that Bone 1 arrived so promptly after the email to say it had been shipped). I'm just wondering what I can do to find out where these items are? I live in the UK and my invoice doesnt have a tracking number on it. I tried emailing customer support and just got an automated response which didn't say anything about anyone reading the message, or that anyone would look into it, or anything helpful, so i thought i'd try and contact a real person via the forums.