Telltale Games Forums - View Single Post - Could not initialize direct3D and error message

DeadlyPersona · 11/26/2008, 05:22 pm

I purchased the CSI: Hard Evidence for my PC. I'm running Windows XP Pro. I'm getting the error message: could not initialize direct3d. I go to my Direct Diagnostic Tool and this is the information I have.

Operating System: Windows XP Professional
System Manufacturer: HP Pavilion
Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, 2.1GHz
Direct X Version: DirectX 9.0c

I click the Test Direct3D button on the Display tab and I get the following error message:

Test failed at Step 8 (Creating 3d Device): HRESULT = 0080004005 (Generic Failure)

Can someone please assist me? I can't take the software back to the store and I can't find my receipt to request a refunt from UBISOFT.

11/26/2008, 05:22 pm	#46
DeadlyPersona Junior Member Join Date: Nov 2008 Posts: 8	Could Not Initialize Direct3D I purchased the CSI: Hard Evidence for my PC. I'm running Windows XP Pro. I'm getting the error message: could not initialize direct3d. I go to my Direct Diagnostic Tool and this is the information I have. Operating System: Windows XP Professional System Manufacturer: HP Pavilion Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, 2.1GHz Direct X Version: DirectX 9.0c I click the Test Direct3D button on the Display tab and I get the following error message: Test failed at Step 8 (Creating 3d Device): HRESULT = 0080004005 (Generic Failure) Can someone please assist me? I can't take the software back to the store and I can't find my receipt to request a refunt from UBISOFT.