Could Not Initialize Direct3D
I purchased the CSI: Hard Evidence for my PC. I'm running Windows XP Pro. I'm getting the error message: could not initialize direct3d. I go to my Direct Diagnostic Tool and this is the information I have.
Operating System: Windows XP Professional
System Manufacturer: HP Pavilion
Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, 2.1GHz
Direct X Version: DirectX 9.0c
I click the Test Direct3D button on the Display tab and I get the following error message:
Test failed at Step 8 (Creating 3d Device): HRESULT = 0080004005 (Generic Failure)
Can someone please assist me? I can't take the software back to the store and I can't find my receipt to request a refunt from UBISOFT.