Telltale Games Forums - View Single Post - Corrupted installer for Sam and Max episode 1

Emily · 12/12/2006, 06:28 am

Hi Rich,

A corrupted installer means that something went wrong with the download. Unfortunately it's something that happens sometimes when you download things from the internet - not just with Sam & Max, and it's nothing we have any control over. (There's nothing wrong with the file we have up on our site.) You need to delete the installer and download it again. Here's a link: http://www.telltalegames.com/download/cultureshock

If you want your money back instead, that's fine. Send an email to support@telltalegames.com with your order number and we'll process a refund for you.

Also see my post here. If you don't have an order number because of the crash, the email address you used or your first/last name will allow us to find your order.

12/12/2006, 06:28 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hi Rich, A corrupted installer means that something went wrong with the download. Unfortunately it's something that happens sometimes when you download things from the internet - not just with Sam & Max, and it's nothing we have any control over. (There's nothing wrong with the file we have up on our site.) You need to delete the installer and download it again. Here's a link: http://www.telltalegames.com/download/cultureshock If you want your money back instead, that's fine. Send an email to support@telltalegames.com with your order number and we'll process a refund for you. Also see my post here. If you don't have an order number because of the crash, the email address you used or your first/last name will allow us to find your order. Last edited by Emily; 12/12/2006 at 06:35 am.