Originally Posted by misses holiday
please help!!! that prefs file sounds real good but got no idea what it is or what it does!!
i clicked on it but i keep getting told i need to scan my computer, then a list of programs comes up, think there just trying to get me to buy. iv'e got Esest's nod32 anti virus.
Looks like your system is infected with some sort of scareware
. In that case it is likely that
- your system is infected with further malware
- your nod32 anti virus has been manipulated by malware to not scan properly anymore
You should check your system for malware with a scanner independent of your operating system.
You could download the Avira AntiVir Rescue System
. When you start it, it asks for a cd to burn itself to. Then you boot from that cd to scan your system for malware.
If it finds any, which it probably will from your description, you should backup your important data and reinstall a fresh windows, with all service packs, security updates and most recent drivers.