Originally Posted by St. Louis
No, when you sell something then it is supposed to work properly. I have other games that were created before win7 (and even vista) excisted, and they work just fine.
So, if you are so smart then tell me what I should do to get it up and running (and don't say update dx, because it's already updated).
Most companies do not test their games on every hardware/software combination known to man, so there are bound to be problems on certain setups. That is what costumer support is for.
I cannot help you as far as Windows 7 is concerned, as I am still using Windows Vista (and running every Telltale game just fine, I might add), but there is a forum post dedicated to just this sort of thing.
As far as I know, Telltale does not officially support Windows 7 yet. It did just release to retail last month, after all. However, no matter what version of DirectX you may have installed on your computer, you should always let the Telltale installer update it, anyway. You could be missing a stray DirectX 9 component (which does NOT ship with Windows 7), and not even know it.