Originally Posted by Jade Zealot
I was also under the impression that when the dvd is available, you won't get it until you go back to the site and pay for the shipping first. Is this correct? I don't remember paying for shipping when I bought the season.
Yes that is correct. You are entitled to claim the DVD if you bought the season from Telltale (not from Steam or Wii) but you must pay for the shipping cost yourself.
When the DVD is available in the store (for everyone to buy) you add it to your basket and if you already have the season on your My Games page, the cost should come up as zero. Then you just have to complete the order and pay for shipping.
People who pre-ordered get the special DVD slip cover art by Steve Purcell and anyone who bought the season since then can still get the DVD, but without the special art cover.
People who bought the episodes separately might have problems with that, but I've seen people say they just had to email Telltale and ask them to fix it for them.