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Old 02/05/2010, 07:38 am   #4
DjNDB  Community Moderator
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Join Date: Jan 2007
Location: Germany
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Quote:
Originally Posted by airborne_1944 View Post
I am using Windows 7. I think i am using IE 8. I dont know how to check but i guess it is the latest one. How i send e-mails? I am using hotmail. Sorry i cant really understand the last line. What is mail client?
Yes, it comes with IE 8. The problem seems to be something different then.
Can you open http://www.telltalegames.com/ in Internet Explorer on that PC?
What kind of Internet connection do you have (Provider, Devices, ...)?

A mail client is some software you can install and configure on your PC in order to send, receive and organize E-Mails. Noways a lot of people just use a web interface though for various reasons.
If you click on the link in the game launcher it wants to start the mail client you have configured on your system, which it fails to do if you haven't.
That's not a problem though, because all you have to do is write an E-Mail containing the request code, serial number, and game name to support@telltalegames.com, at best with a subject like "Manual Unlock request". You can do that with hotmail.
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