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Old 04/23/2010, 10:18 am   #19
David E
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Join Date: Jun 2008
Location: San Rafael, California, USA
Posts: 703
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Quote:
Originally Posted by calamar View Post
I sent a support issue on April, 14th and I haven't received any answer yet.

It was about my last order on Telltale Games Shop. It's been a month since I made the order and I haven't received any info about the status since payment was charged in my bank account on March, 17th.

Thanks!
Hi calamar,

We responded, but it looks like you didn't get the email. Sorry you didn't get it! I'll send you a PM with the email contents.

Quote:
Originally Posted by asgeirm View Post
Hello there, its about "issue-29881". I haven't had any response from it. Basicly I was wondering if I could add the new Max Imp T-Shirt to my shipment (and pay for it) without having to pay for the shipping again. OR if that is not possible I would rather have the new type insted of the Max & Crossbones T-Shirt I had ordered and paid for.
Hey asgerim,

Adding items + charges to existing orders and combining shipments are not things our system supports. Sorry

Quote:
Originally Posted by bucklemyshoe View Post
Hi, I sent an email requesting to get a manual unlock code a couple of days ago and I haven't heard back yet... the support code is "issue-30102".
I get that you're probably really busy, what with the new season of Sam & Max just coming out, but I'm getting impatient to play Thanks!
This ticket got an answer, but apparently it was destroyed when it impacted a nearby satellite. I'll send you the code via PM in just a sec!

Last edited by David E; 04/23/2010 at 10:28 am.
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