According to your info provided, you should be able to finish reel 1.
Reel 2: Sounds like you did all. Did you try... picking up the Devil's Toybox?
Reel 3: Where's Jurgen? Maybe you can get him between a certain elf and Kringle?
Sam: "We're 98% certain General Skun-ka'pe is evil."
Stinky: "And the other 2%?"
Max: "That he's crazy and we have to shoot him! But that may be wishful thinking on our part."
(Any resemblance to KOTOR is purely coincidential, really!)