What are you talking about? When you type in your e-mail address at http://www.telltalegames.com/mytelltale/forgotpassword/
you get a link to http://www.telltalegames.com/mytellt...somerandomhash
where you just type in your e-mail address and a new password twice, and you're good to go. They even send you your new password in clear text by e-mail (after which I'm sure they only keep a hashed version), so that you can go back to that e-mail and check it again whenever you forget it.