I'm sorry you had so much trouble with SecuROM. We evaluated our options very carefully before choosing to go with SecuROM and we went with it because it's a system that has been successfully used for copy protection by a lot of big games. Also I don't know of any cases of SecuROM damaging hardware (unlike Starforce, which is a bit more insidious). Incidentally, the downloadable versions do use an online activation system that a lot of our customers disliked, and our decision to go with the disc-based SecuROM was partly based on the complaints we'd received over the system used on the downloads.
In any case, I am sorry you had trouble. We think long and hard about the best way to protect our games and none of our decisions are made lightly or with the intention of inconveniencing our customers.
Last edited by Emily; 09/07/2007 at 05:31 pm.