Telltale Games Forums - View Single Post - Charged Twice? Order Number 600113592568644

drubacca117 · 03/02/2011, 12:37 pm

Hey all!

I purchased BTTF yesterday for $24.99. The shopping cart said that I would be getting the full, 5 episode game. Of course, only 2 episodes are available right now, and I downloaded and installed them both.

I was looking at my bank account last night, and saw that I have been charged $24.99 by Telltale twice, once at 11:25PM and once at 11:26PM. Why was I charged twice? The only thing I can think of was that I entered the wrong billing address the first time I tried my transaction, but the website said the transaction was rejected.

I have sent an email to customer support, but any help I could get here would be greatly appreciated!

03/02/2011, 12:37 pm	#1
drubacca117 Junior Member Join Date: Mar 2011 Posts: 3	Charged Twice? Order Number 600113592568644 Hey all! I purchased BTTF yesterday for $24.99. The shopping cart said that I would be getting the full, 5 episode game. Of course, only 2 episodes are available right now, and I downloaded and installed them both. I was looking at my bank account last night, and saw that I have been charged $24.99 by Telltale twice, once at 11:25PM and once at 11:26PM. Why was I charged twice? The only thing I can think of was that I entered the wrong billing address the first time I tried my transaction, but the website said the transaction was rejected. I have sent an email to customer support, but any help I could get here would be greatly appreciated!