I agree with you, it does sound like a weak excuse, and I wish there was something more I could do about it. Please believe me when I say that we are very aware of the limitations of this system and this policy makes me angry, too.
I have emailed DR (again) voicing my opinion about how ridiculous the policy is. I have also added a Season Two order to your account, so if you check your account now, you'll see it. (You won't have to pay for it, consider it an apology for the inconvenience.)
Last edited by Emily; 11/12/2007 at 08:30 am.