Well, the lack of response from Telltale on this is frustrating.
To be honest, this situation has made me question my loyalty to Telltale. I have bought multiple seasons of games from them - Sam and Max, Back to the Future among others, and always felt that I was supporting a company I liked. But their post game support has been awful. By all accounts this bug is something that affects every owner of the newer Macbooks (as they all have the same graphic card), so it's not an isolated issue - yet it's been weeks since Telltale took my money and they offer no solution and no update for weeks.
I feel let down and annoyed, and want to know about the possibility of a refund - I would rather play the game but feel that a refund should have been offered (again, no response to this from Telltale, despite the game I bought from them not being fit for purpose, as it doesn't work. Legally in the UK if a product doesn't work as advertised we are entitled to a full refund under the Sale of Goods Act - not sure how this works with internet purchases but I imagine it's similar). I never figured Telltale for one of those companies that is great right up until they have taken your money, then they don't care, but that's how I feel about them now.
I will be far more cautious about giving Telltale my money in the future and will be advising others the same.
Last edited by teatime007; 05/22/2011 at 09:47 am.