There's a German version of ToMI (retail), which you would naturally have to buy because TTG doesn't own the rights to the translation; and you may gift the first Puzzle Agent to another person if you happen to get it again by buying PA2.
Where exactly is your reason to email "support" with this?
BTW, if you never received e-mails from support, check your e-mail spam settings. As I know quite well from personal experience, especially your e-mail provider loves to classify TTG emails as spam or not even delivers them.
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