We generally do have better luck with the total shipping time when I ship from our offices, but not always.
Keep in mind that international shipping also involves customs information, which increases all of the time and expense involved.
I do my best to ship as quickly as possible when you do not receive your original package, so bear with us.
I promise you will get your stuff, if I have to bring it to you myself. (For the record, this is hyperbole. I wish I could travel the world to spread Sam and Max love!)
Damon
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"Is there, like, a sign on my door that says 'Wanted: Everyone I hate. Inquire within.?'"
Strong Bad
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