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Old 07/03/2012, 08:36 pm   #69
BooNMiNG
Junior Member
 
Join Date: May 2012
Posts: 9
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i had already sent an email to their support team and hopefully getting a reply. any of us had done so and never get a reply?

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Dear support team,

I'm writing in regards the constant issues of unable to download "Walking Dead" episode 2 on my Mac even after reinstalling the new .dmg file from the website. There are many Mac users which experienced the exact same sequence as I do and we had already posted on your forum as the link below:
http://www.telltalegames.com/forums/...ad.php?t=30725

Once we clicked on "GET" the download would start but it would hang somewhat in the progress no matter how. Our internet connections are proved to be fine as I had downloaded much larger file before and after I was trying to download episode 2 and had no issue at all doing that.

However there is no news or announcement on the fix is on the way, I hope I would get a tiny bit of dignity as a consumer who paid for a product by getting a reply from your support team that you all are looking into this matter.

Best regards,
Boon Ming
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