Originally Posted by MattP
I apologize for this issue. Investigating the cause is a top priority and I assure you we are doing everything we can to find a solution.
If someone can do me a favor and please post a screenshot of this message (or the exact text) in this thread, I would greatly appreciate it. Thank you!
Does this "investigation" also apply to other platforms ? Because, well.. if you didn't notice PC & XBox users also encounter this issue since a while.
That's one thing that you leave to unpaid volunteers the task of finding workarounds for YOUR customers so they can play the game. That's also one thing that in 24h you still didn't acknowledge there is download & save issues with the version YOU sell in YOUR own e-shop. But that would really be one thing that your support ressources would only go to a selected platform.
Please prove me wrong ?